{"success":true,"data":{"pressRelease":{"id":"100540","rtpr_id":"nBwby0YD7a","ticker":"147A","exchange":"TSE Tokyo","all_tickers":["147A"],"title":"Soracom Introduces Air RTC Gateway, Routing IoT Device Voice by SIM Identity to Contact Centers, VoIP Providers, and AI Agents","author":"Business Wire","published_at":"2026-07-28T13:00:00.980Z","article_body":"Soracom Introduces Air RTC Gateway, Routing IoT Device Voice by SIM Identity\nto Contact Centers, VoIP Providers, and AI Agents\n\nThe cloud service receives a device's standard cellular voice (VoLTE) over\nSoracom Air and routes each call to its destination using SIM and device\ninformation, with no device-side software or voice application development\nrequired.\n\nSoracom, Inc.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.soracom.io&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=Soracom%2C+Inc.&index=1&md5=d035f753b3d97efadde31dfe3632cec2)\n(TSE: 147A), a cloud-native IoT platform providing connectivity, cloud\nintegration, and AI services for the Internet of Things, today announced\nSoracom Air RTC Gateway, a service that connects voice from IoT devices to a\ncustomer's existing contact center, VoIP provider, or AI agent.\n\nParking payment terminals, building entry gates, elevator emergency buttons,\nmedical and care-facility call systems, and connected vehicles all reach\nmoments where a person at the device needs to speak with an operator or a\nsupport center. The growth of generative AI has added a second demand, for AI\nto handle first-response intake and initial triage by voice. Traditional voice\nservices make these deployments costly because they require per-device phone\nnumber management and call-routing control, and connecting a call to a\nspecific destination or to an AI system has typically required additional\nsystem development.\n\nSoracom Air RTC Gateway receives a device's standard cellular voice in the\ncloud and routes each call by SIM and device identity, such as SIM group and\ntags, to the right destination. Because it works with any IMS/VoLTE-capable\nmodule, voice is used as a standard device function with no special software\nor voice application on the device, and calls are secured by SIM\nauthentication rather than separately managed credentials.\n\nVoice travels from the device to Soracom over VoLTE through the secure Soracom\nAir path, where the gateway converts it to VoIP. From there it reaches an\nexternal VoIP provider over the internet, or, through a Soracom Virtual\nPrivate Gateway, a private connection to enterprise extensions, contact\ncenters, or an AI agent on an IP PBX in the customer's cloud. Connected to a\nvoice AI, it can handle around-the-clock first-response intake and then hand\nthe call to a human agent.\n\nCombined with eSIM Profile Order, which remotely installs a Soracom\nconnectivity profile onto eSIM-capable devices and smartphones, and a Virtual\nPrivate Gateway, the service can also turn a corporate device into an internal\noffice extension with secure access to company systems from outside the\noffice.\n\n\"Soracom began by making connectivity accessible to IoT innovators, and we\nhave since extended that foundation to public cloud, satellite, and AI,\" said\nKenta Yasukawa, CTO and Co-Founder of Soracom. \"Voice is the next layer. With\nSoracom Air RTC Gateway, a device's built-in cellular voice becomes a managed\nconnection that the platform routes by SIM identity to a contact center, a\nVoIP provider, or an AI agent, with no voice application on the device. This\nis how we connect people, things, and AI through one platform, and how Soracom\nkeeps making things happen for the teams building real-world AI.\"\n\nSoracom Air RTC Gateway applies across industrial equipment, social\ninfrastructure, mobility, and office work. Use cases include remote support\nfor construction, agricultural, and industrial machinery; fault reporting and\nemergency calls from elevators and security systems; nurse-call and\ntelemedicine voice assistance from medical and care devices; support-center\nconnections from connected vehicles; automated voice response through AI\nagents; and extension calling from corporate devices with secure access to\ninternal systems.\n\nSoracom Air RTC Gateway is available now, and advance registration is required\nto use the service. To request access, visit soracom.io/contact-us\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fsoracom.io%2Fcontact-us&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=soracom.io%2Fcontact-us&index=2&md5=8732491187a9eb5f8e43f8029a2a09d4)\n.\n\nAbout Soracom\n\nSoracom (TSE: 147A) is a cloud-native IoT platform providing cellular and\nsatellite connectivity, cloud integration, and AI services across 200+\ncountries and territories. The platform connects devices to AWS, Azure, and\nGoogle Cloud and spans SIM-level connectivity to application-layer\nintelligence, with AI capabilities including natural-language IoT analytics\nand AI-driven workflow automation. Publicly traded on the Tokyo Stock\nExchange, Soracom is an AWS IoT Competency Partner and an AWS ISV Accelerate\nPartner. Founded in 2014, Soracom has grown profitably by helping startups and\nenterprises launch and operate connected solutions across industries including\nagriculture, energy, transportation, manufacturing, healthcare, and retail.\nLearn more at soracom.io.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.soracom.io&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=soracom.io.&index=3&md5=d2e674539d322ba3e38faa4750b632ec)\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260728325963/en/\n(https://www.businesswire.com/news/home/20260728325963/en/)\n\nMedia Contact \n\nJustine Schneider\n\nCalysto Communications\n\nschneider@calysto.com \n(mailto:schneider@calysto.com) \nO 404-266-2060, ext. 507\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBwby0YD7a","title":"Soracom Introduces Air RTC Gateway, Routing IoT Device Voice by SIM Identity to Contact Centers, VoIP Providers, and AI Agents","author":"Business Wire","ticker":"147A","created":"2026-07-28T13:00:00.980Z","tickers":["147A"],"exchange":"TSE Tokyo","article_body":"Soracom Introduces Air RTC Gateway, Routing IoT Device Voice by SIM Identity\nto Contact Centers, VoIP Providers, and AI Agents\n\nThe cloud service receives a device's standard cellular voice (VoLTE) over\nSoracom Air and routes each call to its destination using SIM and device\ninformation, with no device-side software or voice application development\nrequired.\n\nSoracom, Inc.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.soracom.io&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=Soracom%2C+Inc.&index=1&md5=d035f753b3d97efadde31dfe3632cec2)\n(TSE: 147A), a cloud-native IoT platform providing connectivity, cloud\nintegration, and AI services for the Internet of Things, today announced\nSoracom Air RTC Gateway, a service that connects voice from IoT devices to a\ncustomer's existing contact center, VoIP provider, or AI agent.\n\nParking payment terminals, building entry gates, elevator emergency buttons,\nmedical and care-facility call systems, and connected vehicles all reach\nmoments where a person at the device needs to speak with an operator or a\nsupport center. The growth of generative AI has added a second demand, for AI\nto handle first-response intake and initial triage by voice. Traditional voice\nservices make these deployments costly because they require per-device phone\nnumber management and call-routing control, and connecting a call to a\nspecific destination or to an AI system has typically required additional\nsystem development.\n\nSoracom Air RTC Gateway receives a device's standard cellular voice in the\ncloud and routes each call by SIM and device identity, such as SIM group and\ntags, to the right destination. Because it works with any IMS/VoLTE-capable\nmodule, voice is used as a standard device function with no special software\nor voice application on the device, and calls are secured by SIM\nauthentication rather than separately managed credentials.\n\nVoice travels from the device to Soracom over VoLTE through the secure Soracom\nAir path, where the gateway converts it to VoIP. From there it reaches an\nexternal VoIP provider over the internet, or, through a Soracom Virtual\nPrivate Gateway, a private connection to enterprise extensions, contact\ncenters, or an AI agent on an IP PBX in the customer's cloud. Connected to a\nvoice AI, it can handle around-the-clock first-response intake and then hand\nthe call to a human agent.\n\nCombined with eSIM Profile Order, which remotely installs a Soracom\nconnectivity profile onto eSIM-capable devices and smartphones, and a Virtual\nPrivate Gateway, the service can also turn a corporate device into an internal\noffice extension with secure access to company systems from outside the\noffice.\n\n\"Soracom began by making connectivity accessible to IoT innovators, and we\nhave since extended that foundation to public cloud, satellite, and AI,\" said\nKenta Yasukawa, CTO and Co-Founder of Soracom. \"Voice is the next layer. With\nSoracom Air RTC Gateway, a device's built-in cellular voice becomes a managed\nconnection that the platform routes by SIM identity to a contact center, a\nVoIP provider, or an AI agent, with no voice application on the device. This\nis how we connect people, things, and AI through one platform, and how Soracom\nkeeps making things happen for the teams building real-world AI.\"\n\nSoracom Air RTC Gateway applies across industrial equipment, social\ninfrastructure, mobility, and office work. Use cases include remote support\nfor construction, agricultural, and industrial machinery; fault reporting and\nemergency calls from elevators and security systems; nurse-call and\ntelemedicine voice assistance from medical and care devices; support-center\nconnections from connected vehicles; automated voice response through AI\nagents; and extension calling from corporate devices with secure access to\ninternal systems.\n\nSoracom Air RTC Gateway is available now, and advance registration is required\nto use the service. To request access, visit soracom.io/contact-us\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fsoracom.io%2Fcontact-us&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=soracom.io%2Fcontact-us&index=2&md5=8732491187a9eb5f8e43f8029a2a09d4)\n.\n\nAbout Soracom\n\nSoracom (TSE: 147A) is a cloud-native IoT platform providing cellular and\nsatellite connectivity, cloud integration, and AI services across 200+\ncountries and territories. The platform connects devices to AWS, Azure, and\nGoogle Cloud and spans SIM-level connectivity to application-layer\nintelligence, with AI capabilities including natural-language IoT analytics\nand AI-driven workflow automation. Publicly traded on the Tokyo Stock\nExchange, Soracom is an AWS IoT Competency Partner and an AWS ISV Accelerate\nPartner. Founded in 2014, Soracom has grown profitably by helping startups and\nenterprises launch and operate connected solutions across industries including\nagriculture, energy, transportation, manufacturing, healthcare, and retail.\nLearn more at soracom.io.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.soracom.io&esheet=54577788&newsitemid=20260728325963&lan=en-US&anchor=soracom.io.&index=3&md5=d2e674539d322ba3e38faa4750b632ec)\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260728325963/en/\n(https://www.businesswire.com/news/home/20260728325963/en/)\n\nMedia Contact \n\nJustine Schneider\n\nCalysto Communications\n\nschneider@calysto.com \n(mailto:schneider@calysto.com) \nO 404-266-2060, ext. 507\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-07-28T13:00:02.133218266Z","server_sent_at_ms":1785243602133},"received_at":"2026-07-28T13:00:02.183Z","source_url":"https://www.businesswire.com/news/home/20260728325963/en/"},"analysis":{"id":"89575","press_release_id":"100540","analysis_json":{"industry":{"label":"Internet Software & Services","sector":"Information Technology"},"redFlags":[],"eventType":"product_launch","narrative":"Soracom launched Soracom Air RTC Gateway, a cloud service that routes voice from IoT devices to contact centers, VoIP providers, or AI agents using SIM identity.\n\nThe service routes standard cellular voice (VoLTE) to its destination without requiring device-side software or per-device phone number management, secured by SIM authentication.\n\nTargeting industrial and social infrastructure use cases, the service is available now and requires advance registration for access.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Soracom launches IoT voice gateway linking cellular devices to AI agents."},"keyFigures":null,"quotedText":"Voice is the next layer. With Soracom Air RTC Gateway, a device's built-in cellular voice becomes a managed connection that the platform routes by SIM identity to a contact center, a VoIP provider, or an AI agent, with no voice application on the device.","namedEntities":{"people":[{"name":"Kenta Yasukawa","role":"CTO and Co-Founder"},{"name":"Justine Schneider","role":"Media Contact"}],"products":["Soracom Air RTC Gateway","Soracom Air","eSIM Profile Order","Soracom Virtual Private Gateway"],"companies":[{"name":"Soracom, Inc.","ticker":"147A"},{"name":"Calysto Communications","relationship":"PR firm"},{"name":"AWS","relationship":"partner"},{"name":"Azure","relationship":"partner"},{"name":"Google Cloud","relationship":"partner"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"Routine product launch for a small/mid-cap IoT platform provider. While the service expands capabilities into voice and AI integration, it is not a material financial event or a binary regulatory outcome."},"tickerRelevance":{"others":[],"primary":"147A"},"globalImportance":15,"audienceRelevance":10,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"small-mid-cap","eventGravity":"product_launch","sectorWeight":"niche"}},"event_type":"product_launch","event_type_secondary":null,"sentiment":"bullish","material_impact_score":2,"narrative":"Soracom launched Soracom Air RTC Gateway, a cloud service that routes voice from IoT devices to contact centers, VoIP providers, or AI agents using SIM identity.\n\nThe service routes standard cellular voice (VoLTE) to its destination without requiring device-side software or per-device phone number management, secured by SIM authentication.\n\nTargeting industrial and social infrastructure use cases, the service is available now and requires advance registration for access.","key_figures":null,"named_entities":{"people":[{"name":"Kenta Yasukawa","role":"CTO and Co-Founder"},{"name":"Justine Schneider","role":"Media Contact"}],"products":["Soracom Air RTC Gateway","Soracom Air","eSIM Profile Order","Soracom Virtual Private Gateway"],"companies":[{"name":"Soracom, Inc.","ticker":"147A"},{"name":"Calysto Communications","relationship":"PR firm"},{"name":"AWS","relationship":"partner"},{"name":"Azure","relationship":"partner"},{"name":"Google Cloud","relationship":"partner"}],"dollarAmounts":[]},"model_name":"glm-4.7","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-07-28T18:26:14.778Z","global_importance":15,"audience_relevance":10,"importance_components":{"tickerTier":"small-mid-cap","eventGravity":"product_launch","sectorWeight":"niche"}},"durationMs":322706,"modelName":"glm-4.7"}}