{"success":true,"data":{"pressRelease":{"id":"119199","rtpr_id":"nGNX1yXx6K","ticker":"JG","exchange":"NASDAQ","all_tickers":["JG"],"title":"Aurora Mobile and Exabytes Sign Three-Year Strategic MoU to Bring AI-Powered Customer Engagement to Businesses Across Southeast Asia","author":"Globe Newswire","published_at":"2026-08-14T11:00:00.129Z","article_body":"SINGAPORE, Aug. 14, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ:\nJG) (\"Aurora Mobile\" or the \"Company\"), a leading provider of customer\nengagement and marketing technology services, today announced that it has\nsigned a three-year Memorandum of Understanding (MoU) with Exabytes, Southeast\nAsia’s leading AI-driven digital solutions provider. The collaboration will\nexplore opportunities involving Aurora Mobile’s AI-first customer engagement\nplatform EngageLab and enterprise-grade AI agent platform GPTBots.ai. The\nagreement, signed on August 13 at the Exabytes GROW AI Summit 2026 in Kuala\nLumpur, marks the beginning of a strategic collaboration to support Exabytes'\ngoal of empowering one million businesses with AI by 2030.\n\nAurora Mobile will bring its enterprise-grade AI architecture to the region.\nThrough this alliance, Exabytes plans to explore integrating Aurora Mobile's\nAI capabilities across its business network, with the goal of enabling more\nefficient, AI-driven operations.\n\n[Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, and\nMr. Chan Kee Siak, Founder & CEO of Exabytes Group, officially signing the\nthree-year strategic Memorandum of Understanding on stage.]\n\nBridging the AI Execution Gap\nThe partnership addresses a critical challenge in enterprise technology\nadoption: while a growing majority of companies are investing in AI, many\nstruggle to see measurable returns because their AI remains disconnected from\ncore business workflows. Aurora Mobile and Exabytes aim to co-develop AI\nsolutions—ranging from localized smart customer service for SMEs to private\nhybrid AI infrastructures for large enterprises and government bodies.\n\nKeynote: \"Gen AI Enterprise — Agents That Never Sleep\"\nAddressing an audience of over 500 industry leaders at the summit, Mr. Weidong\nLuo, Chairman and Chief Executive Officer of Aurora Mobile, addressed the\n\"Execution Bottleneck\" preventing enterprises from realizing AI value.\n\n[Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile,\ndelivering his keynote address \"Gen AI Enterprise: Agents That Never Sleep\" to\nover 500 industry leaders at the GROW AI Summit 2026.]\n\nIn his presentation, Mr. Luo outlined the \"Three Steps of the AI Journey,\"\nnoting that most companies remain stuck at Step 2: possessing AI that\nunderstands intent but lacks the systemic connection to execute tasks.\n\n\"Businesses in Southeast Asia need more than a chatbot — they need AI that\ncan act within their existing systems,\" said Mr. Luo. \"This partnership brings\ntogether Exabytes' regional reach with our agentic AI capabilities to bridge\nthe gap between AI ambition and execution.\"\n\nMr. Luo highlighted what he called the \"Malaysia AI Paradox\" — the gap\nbetween national AI ambitions and enterprise execution: \"At 3 AM, your\ncustomer is awake and messaging you on WhatsApp. Your competitor's AI answers\nin seconds, while yours is queued until 9 AM.\"\n\nAurora Mobile's platform supports multi-lingual AI agents with sentiment\nanalysis and cross-conversation memory, designed to route customer intents,\nintegrate with ERP and CRM systems, and provide 24/7 response capabilities —\ncapabilities that the partnership aims to bring to Exabytes' customer base.\n\"Together with Exabytes, we are building a bridge from AI ambition to AI\naction,\" Mr. Luo concluded.\n\nBuilding for Southeast Asia\nBy combining Exabytes' cloud infrastructure and localized managed services\nwith Aurora Mobile's AI workflow automation and omnichannel delivery\ncapabilities, the partnership aims to build a comprehensive technology\necosystem for businesses across Southeast Asia.\n\n\"As we work towards our goal of empowering one million businesses with AI by\n2030, partnerships with technology providers such as Aurora Mobile can help us\naccelerate the practical adoption of AI across our ecosystem,” said Mr. Chan\nKee Siak, Founder and CEO of Exabytes Group. “Through this collaboration, we\nlook forward to exploring how GPTBots.ai and EngageLab can complement our\nexisting capabilities and help businesses translate AI adoption into\nmeaningful operational outcomes.\"\n\nAbout Aurora Mobile Limited \nFounded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer\nengagement and marketing technology services. The Company is dedicated to\nempowering global enterprises with stable, efficient, and intelligent customer\ninteraction solutions. Leveraging its first-mover advantage in mobile\nmessaging, Aurora Mobile has evolved into a comprehensive platform that\nintegrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer\nSupport, and Frictionless Identity Security. Through its flagship brand\nEngageLab and its robust AI infrastructure GPTBots.ai, the Company helps\nbusinesses achieve seamless customer reach, automate complex marketing\njourneys, and optimize service efficiency with AI agents, accelerating digital\ntransformation for clients worldwide. For more information, please\nvisit:https://ir.aurora-mobile.com/ or contact us at\nmarketing@aurora-mobile.com\n\nSafe Harbor Statement \nThis announcement contains forward-looking statements. These statements are\nmade under the \"safe harbor\" provisions of the U.S. Private Securities\nLitigation Reform Act of 1995. These forward-looking statements can be\nidentified by terminology such as \"will,\" \"expects,\" \"anticipates,\" \"future,\"\n\"intends,\" \"plans,\" \"believes,\" \"estimates,\" \"confident\" and similar\nstatements. Among other things, the Business Outlook and quotations from\nmanagement in this announcement, as well as Aurora Mobile's strategic and\noperational plans, contain forward-looking statements. Aurora Mobile may also\nmake written or oral forward-looking statements in its reports to the U.S.\nSecurities and Exchange Commission, in its annual report to shareholders, in\npress releases and other written materials and in oral statements made by its\nofficers, directors or employees to third parties. Statements that are not\nhistorical facts, including but not limited to statements about Aurora\nMobile's beliefs and expectations, are forward-looking statements.\nForward-looking statements involve inherent risks and uncertainties. A number\nof factors could cause actual results to differ materially from those\ncontained in any forward-looking statement, including but not limited to the\nfollowing: Aurora Mobile's strategies; Aurora Mobile's future business\ndevelopment, financial condition and results of operations; Aurora Mobile's\nability to attract and retain customers; its ability to develop and\neffectively market data solutions, and penetrate the existing market for\ndeveloper services; its ability to transition to the new advertising-driven\nSAAS business model; its ability to maintain or enhance its brand; the\ncompetition with current or future competitors; its ability to continue to\ngain access to mobile data in the future; the laws and regulations relating to\ndata privacy and protection; general economic and business conditions globally\nand in China and assumptions underlying or related to any of the foregoing.\nFurther information regarding these and other risks is included in the\nCompany's filings with the Securities and Exchange Commission. All information\nprovided in this press release and in the attachments is as of the date of the\npress release, and Aurora Mobile undertakes no duty to update such\ninformation, except as required under applicable law.\n\nFor more information, please contact: \nAurora Mobile Limited \nE-mail: ir@aurora-mobile.com\n\nChristensen Advisory \nMs. Xiaoyan Su \nE-mail: Xiaoyan.Su@christensencomms.com\n\nPhotos accompanying this announcement are available at\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/eb916653-6fc6-432d-b58c-7202c7e52970\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/72b9af15-32f7-4f84-a1e0-fec43e87f300\n\n(https://www.globenewswire.com/NewsRoom/AttachmentNg/2ef90f72-88f6-4941-ad74-e16f0380ad2e)\nMoU Signing Ceremony \n(https://www.globenewswire.com/NewsRoom/AttachmentNg/eb916653-6fc6-432d-b58c-7202c7e52970/en)\nMr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, and\nMr. Chan Kee Siak, Founder & CEO of Exabytes Group, officially signing the\nthree-year strategic Memorandum of Understanding on stage.Keynote Highlight \n(https://www.globenewswire.com/NewsRoom/AttachmentNg/72b9af15-32f7-4f84-a1e0-fec43e87f300/en)\nMr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile,\ndelivering his keynote address \"Gen AI Enterprise: Agents That Never Sleep\" to\nover 500 industry leaders at the GROW AI Summit 2026.\n\n\nGlobeNewswire, Inc. 2026","article_body_html":"","raw_payload":{"data":{"id":"nGNX1yXx6K","title":"Aurora Mobile and Exabytes Sign Three-Year Strategic MoU to Bring AI-Powered Customer Engagement to Businesses Across Southeast Asia","author":"Globe Newswire","ticker":"JG","created":"2026-08-14T11:00:00.129Z","tickers":["JG"],"exchange":"NASDAQ","article_body":"SINGAPORE, Aug. 14, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ:\nJG) (\"Aurora Mobile\" or the \"Company\"), a leading provider of customer\nengagement and marketing technology services, today announced that it has\nsigned a three-year Memorandum of Understanding (MoU) with Exabytes, Southeast\nAsia’s leading AI-driven digital solutions provider. The collaboration will\nexplore opportunities involving Aurora Mobile’s AI-first customer engagement\nplatform EngageLab and enterprise-grade AI agent platform GPTBots.ai. The\nagreement, signed on August 13 at the Exabytes GROW AI Summit 2026 in Kuala\nLumpur, marks the beginning of a strategic collaboration to support Exabytes'\ngoal of empowering one million businesses with AI by 2030.\n\nAurora Mobile will bring its enterprise-grade AI architecture to the region.\nThrough this alliance, Exabytes plans to explore integrating Aurora Mobile's\nAI capabilities across its business network, with the goal of enabling more\nefficient, AI-driven operations.\n\n[Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, and\nMr. Chan Kee Siak, Founder & CEO of Exabytes Group, officially signing the\nthree-year strategic Memorandum of Understanding on stage.]\n\nBridging the AI Execution Gap\nThe partnership addresses a critical challenge in enterprise technology\nadoption: while a growing majority of companies are investing in AI, many\nstruggle to see measurable returns because their AI remains disconnected from\ncore business workflows. Aurora Mobile and Exabytes aim to co-develop AI\nsolutions—ranging from localized smart customer service for SMEs to private\nhybrid AI infrastructures for large enterprises and government bodies.\n\nKeynote: \"Gen AI Enterprise — Agents That Never Sleep\"\nAddressing an audience of over 500 industry leaders at the summit, Mr. Weidong\nLuo, Chairman and Chief Executive Officer of Aurora Mobile, addressed the\n\"Execution Bottleneck\" preventing enterprises from realizing AI value.\n\n[Mr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile,\ndelivering his keynote address \"Gen AI Enterprise: Agents That Never Sleep\" to\nover 500 industry leaders at the GROW AI Summit 2026.]\n\nIn his presentation, Mr. Luo outlined the \"Three Steps of the AI Journey,\"\nnoting that most companies remain stuck at Step 2: possessing AI that\nunderstands intent but lacks the systemic connection to execute tasks.\n\n\"Businesses in Southeast Asia need more than a chatbot — they need AI that\ncan act within their existing systems,\" said Mr. Luo. \"This partnership brings\ntogether Exabytes' regional reach with our agentic AI capabilities to bridge\nthe gap between AI ambition and execution.\"\n\nMr. Luo highlighted what he called the \"Malaysia AI Paradox\" — the gap\nbetween national AI ambitions and enterprise execution: \"At 3 AM, your\ncustomer is awake and messaging you on WhatsApp. Your competitor's AI answers\nin seconds, while yours is queued until 9 AM.\"\n\nAurora Mobile's platform supports multi-lingual AI agents with sentiment\nanalysis and cross-conversation memory, designed to route customer intents,\nintegrate with ERP and CRM systems, and provide 24/7 response capabilities —\ncapabilities that the partnership aims to bring to Exabytes' customer base.\n\"Together with Exabytes, we are building a bridge from AI ambition to AI\naction,\" Mr. Luo concluded.\n\nBuilding for Southeast Asia\nBy combining Exabytes' cloud infrastructure and localized managed services\nwith Aurora Mobile's AI workflow automation and omnichannel delivery\ncapabilities, the partnership aims to build a comprehensive technology\necosystem for businesses across Southeast Asia.\n\n\"As we work towards our goal of empowering one million businesses with AI by\n2030, partnerships with technology providers such as Aurora Mobile can help us\naccelerate the practical adoption of AI across our ecosystem,” said Mr. Chan\nKee Siak, Founder and CEO of Exabytes Group. “Through this collaboration, we\nlook forward to exploring how GPTBots.ai and EngageLab can complement our\nexisting capabilities and help businesses translate AI adoption into\nmeaningful operational outcomes.\"\n\nAbout Aurora Mobile Limited \nFounded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer\nengagement and marketing technology services. The Company is dedicated to\nempowering global enterprises with stable, efficient, and intelligent customer\ninteraction solutions. Leveraging its first-mover advantage in mobile\nmessaging, Aurora Mobile has evolved into a comprehensive platform that\nintegrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer\nSupport, and Frictionless Identity Security. Through its flagship brand\nEngageLab and its robust AI infrastructure GPTBots.ai, the Company helps\nbusinesses achieve seamless customer reach, automate complex marketing\njourneys, and optimize service efficiency with AI agents, accelerating digital\ntransformation for clients worldwide. For more information, please\nvisit:https://ir.aurora-mobile.com/ or contact us at\nmarketing@aurora-mobile.com\n\nSafe Harbor Statement \nThis announcement contains forward-looking statements. These statements are\nmade under the \"safe harbor\" provisions of the U.S. Private Securities\nLitigation Reform Act of 1995. These forward-looking statements can be\nidentified by terminology such as \"will,\" \"expects,\" \"anticipates,\" \"future,\"\n\"intends,\" \"plans,\" \"believes,\" \"estimates,\" \"confident\" and similar\nstatements. Among other things, the Business Outlook and quotations from\nmanagement in this announcement, as well as Aurora Mobile's strategic and\noperational plans, contain forward-looking statements. Aurora Mobile may also\nmake written or oral forward-looking statements in its reports to the U.S.\nSecurities and Exchange Commission, in its annual report to shareholders, in\npress releases and other written materials and in oral statements made by its\nofficers, directors or employees to third parties. Statements that are not\nhistorical facts, including but not limited to statements about Aurora\nMobile's beliefs and expectations, are forward-looking statements.\nForward-looking statements involve inherent risks and uncertainties. A number\nof factors could cause actual results to differ materially from those\ncontained in any forward-looking statement, including but not limited to the\nfollowing: Aurora Mobile's strategies; Aurora Mobile's future business\ndevelopment, financial condition and results of operations; Aurora Mobile's\nability to attract and retain customers; its ability to develop and\neffectively market data solutions, and penetrate the existing market for\ndeveloper services; its ability to transition to the new advertising-driven\nSAAS business model; its ability to maintain or enhance its brand; the\ncompetition with current or future competitors; its ability to continue to\ngain access to mobile data in the future; the laws and regulations relating to\ndata privacy and protection; general economic and business conditions globally\nand in China and assumptions underlying or related to any of the foregoing.\nFurther information regarding these and other risks is included in the\nCompany's filings with the Securities and Exchange Commission. All information\nprovided in this press release and in the attachments is as of the date of the\npress release, and Aurora Mobile undertakes no duty to update such\ninformation, except as required under applicable law.\n\nFor more information, please contact: \nAurora Mobile Limited \nE-mail: ir@aurora-mobile.com\n\nChristensen Advisory \nMs. Xiaoyan Su \nE-mail: Xiaoyan.Su@christensencomms.com\n\nPhotos accompanying this announcement are available at\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/eb916653-6fc6-432d-b58c-7202c7e52970\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/72b9af15-32f7-4f84-a1e0-fec43e87f300\n\n(https://www.globenewswire.com/NewsRoom/AttachmentNg/2ef90f72-88f6-4941-ad74-e16f0380ad2e)\nMoU Signing Ceremony \n(https://www.globenewswire.com/NewsRoom/AttachmentNg/eb916653-6fc6-432d-b58c-7202c7e52970/en)\nMr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile, and\nMr. Chan Kee Siak, Founder & CEO of Exabytes Group, officially signing the\nthree-year strategic Memorandum of Understanding on stage.Keynote Highlight \n(https://www.globenewswire.com/NewsRoom/AttachmentNg/72b9af15-32f7-4f84-a1e0-fec43e87f300/en)\nMr. Weidong Luo, Chairman and Chief Executive Officer of Aurora Mobile,\ndelivering his keynote address \"Gen AI Enterprise: Agents That Never Sleep\" to\nover 500 industry leaders at the GROW AI Summit 2026.\n\n\nGlobeNewswire, Inc. 2026"},"type":"article","timestamp":"2026-08-14T11:00:00.182632258Z","server_sent_at_ms":1786705200182},"received_at":"2026-08-14T11:00:00.234Z","source_url":"https://www.globenewswire.com/news-release/2026/08/14/3345225/0/en/aurora-mobile-and-exabytes-sign-three-year-strategic-mou-to-bring-ai-powered-customer-engagement-to-businesses-across-southeast-asia.html"},"analysis":{"id":"108192","press_release_id":"119199","analysis_json":{"industry":{"label":"Software","sector":"Information Technology"},"redFlags":[],"eventType":"partnership","narrative":"Aurora Mobile signed a three-year strategic Memorandum of Understanding with Exabytes to bring its AI-powered customer engagement platform to businesses across Southeast Asia.\n\nThe partnership aims to co-develop AI solutions, integrating Aurora's EngageLab and GPTBots.ai platforms with Exabytes' cloud infrastructure to serve SMEs and large enterprises.\n\nAurora CEO Weidong Luo highlighted the collaboration as a way to bridge the gap between AI ambition and execution for regional businesses.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"JG expands Southeast Asian footprint via Exabytes partnership."},"keyFigures":{"customDimensions":{"mou_duration_years":3}},"quotedText":"This partnership brings together Exabytes' regional reach with our agentic AI capabilities to bridge the gap between AI ambition and execution.","namedEntities":{"people":[{"name":"Weidong Luo","role":"Chairman and CEO of Aurora Mobile"},{"name":"Chan Kee Siak","role":"Founder & CEO of Exabytes Group"}],"products":["EngageLab","GPTBots.ai"],"companies":[{"name":"Aurora Mobile","ticker":"JG"},{"name":"Exabytes","relationship":"partner"}],"dollarAmounts":[]},"materialImpact":{"score":3,"reasoning":"Strategic three-year MoU expands JG's reach into Southeast Asia via a leading regional partner, though specific financial terms were not disclosed."},"tickerRelevance":{"others":[],"primary":"JG"},"globalImportance":20,"audienceRelevance":15,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"small-cap","eventGravity":"strategic_partnership_mou","sectorWeight":"IT"}},"event_type":"partnership","event_type_secondary":null,"sentiment":"bullish","material_impact_score":3,"narrative":"Aurora Mobile signed a three-year strategic Memorandum of Understanding with Exabytes to bring its AI-powered customer engagement platform to businesses across Southeast Asia.\n\nThe partnership aims to co-develop AI solutions, integrating Aurora's EngageLab and GPTBots.ai platforms with Exabytes' cloud infrastructure to serve SMEs and large enterprises.\n\nAurora CEO Weidong Luo highlighted the collaboration as a way to bridge the gap between AI ambition and execution for regional businesses.","key_figures":{"customDimensions":{"mou_duration_years":3}},"named_entities":{"people":[{"name":"Weidong Luo","role":"Chairman and CEO of Aurora Mobile"},{"name":"Chan Kee Siak","role":"Founder & CEO of Exabytes Group"}],"products":["EngageLab","GPTBots.ai"],"companies":[{"name":"Aurora Mobile","ticker":"JG"},{"name":"Exabytes","relationship":"partner"}],"dollarAmounts":[]},"model_name":"glm-4.7","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-08-14T11:09:37.649Z","global_importance":20,"audience_relevance":15,"importance_components":{"tickerTier":"small-cap","eventGravity":"strategic_partnership_mou","sectorWeight":"IT"}},"durationMs":494332,"modelName":"glm-4.7"}}