{"success":true,"data":{"pressRelease":{"id":"119293","rtpr_id":"nPreJWCYpa","ticker":"FRAL","exchange":"NSE India","all_tickers":["FRAL"],"title":"Fractal's Vaidya.ai Powers BMC Health AI Chatbot on WhatsApp for Mumbai","author":"PR Newswire","published_at":"2026-08-14T11:52:56.064Z","article_body":"Fractal's Vaidya.ai Powers BMC Health AI Chatbot on WhatsApp for Mumbai\nPR Newswire\n\nMUMBAI, India, Aug. 14, 2026\n\nFirst deployment under the MoU with BMC to pioneer integrated AI solutions\nspanning patient interactions, doctor support, and public health intelligence\n\nMUMBAI, India, Aug. 14, 2026 /PRNewswire/ -- Fractal Analytics Ltd.\n(http://www.fractal.ai/) (BSE: 544700) (NSE: FRACTAL), a globally recognized\nenterprise AI company serving Fortune 500(®) organizations, today announced\nlaunch of the beta version of BMC Health AI Chatbot on WhatsApp powered by\nVaidya.ai (http://www.vaidya.ai/) (accessible at +91 9892993368\n(https://wa.me/919892993368)). The deployment marks a key milestone under the\nMemorandum of Understanding signed between Fractal and the Brihanmumbai\nMunicipal Corporation (BMC) in July 2026.\n\n\n\nDesigned to support one of India's largest public healthcare networks, this\nfree multilingual and multimodal service delivers trusted health information\nfor Mumbai, through a familiar WhatsApp interface, making healthcare guidance\nmore accessible and easier to understand.\n\nAs part of the deployment, individuals can:\n* Receive AI-generated simplified summaries of laboratory reports in English,\nMarathi and other select languages, helping them understand key findings and\nobserved values in easy-to-understand language.\n* Identify nearby BMC healthcare facilities based on their healthcare needs.\n* Access trusted health and wellness information anytime through a\nconversational interface.\nFractal has been selected by the Government of India under the IndiaAI Mission\nto build the nation's first reasoning model with a focus on Healthcare.\nFractal has built Vaidya.ai which is world's first AI model to score above 50\non OpenAI's HealthBench (Hard), outperforming GPT-5 and Gemini Pro 3. The\nmodel combines multilingual and multimodal capabilities with Responsible AI\nprinciples.\n\nThe BMC Health AI Chatbot on WhatsApp is one component of a broader AI-powered\npublic health initiative being piloted by BMC and Fractal. The initiative also\nincludes:\n* AI-guided pre-consultation support for doctors that capture patients' chief\ncomplaints, self-reported medical history and medication details before a\nconsultation, generating structured summaries for doctors within the Hospital\nManagement Information System (HMIS).\n* A Public Health Intelligence Dashboard that provides healthcare\nadministrators with anonymized, aggregated insights from laboratory reports,\nenabling real-time visibility into emerging health trends across the city.\nThe pilot is being implemented across various BMC facilities, ranging from\ndispensaries to major hospitals including KEM, with a privacy-first\narchitecture aligned with the Digital Personal Data Protection (DPDP) Act.\nPatient information is processed within a framework designed to support\nprivacy, security, and responsible use of healthcare data.\n\n\"Mumbai's public healthcare system serves millions of citizens every year,\nmaking timely access to information and efficient clinical workflows critical.\nVaidya.ai represents an important step in leveraging AI to strengthen\nhealthcare delivery. As we evaluate this pilot across selected BMC facilities,\nour focus is on improving patient experience, supporting healthcare\nprofessionals and enabling more informed public health decision-making, while\nensuring that clinical decisions remain with qualified medical\nprofessionals,\" said Ashwini Bhide, Municipal Commissioner, Brihanmumbai\nMunicipal Corporation, on the occasion of MoU signing.\n\nBMC's healthcare network handles more than 16.8 million OPD visits and\ngenerates over 3 million laboratory reports annually. The pilot aims to\nevaluate how AI can improve citizen access to healthcare information, support\nclinical workflows and strengthen public health decision-making at scale.\n\n\"This collaboration combines BMC's commitment to technology-led public\nhealthcare with Fractal's experience in responsible AI. Beyond improving\naccess to health information for citizens, the initiative demonstrates how AI\ncan support clinicians and public health administrators with practical,\nscalable solutions that deliver real-world impact,\" said Srikanth\nVelamakanni, Co-founder, Group CEO and Vice Chairman, Fractal.\n\nTo access Mumbai's BMC Health AI Chatbot on WhatsApp powered by Vaidya.ai,\nusers can message on WhatsApp to +91 9892993368\n(https://wa.me/919892993368). The service is available 24×7 at no cost and\nprovides secure access with responsible AI guardrails.\n\nAbout Fractal \n\nFractal Analytics Ltd (BSE: 544700) (NSE: FRACTAL) is a globally recognized\npure-play enterprise AI company trusted by Fortune 500®-sized enterprises to\npower decision-making through AI services, solutions, and products. Fractal's\nstrategy is focused on three pillars: AI-led Transformation (AIT), which\nreimagines business workflows and decision-making through AI; AI Foundations\n(AIF), which enables scalable, trusted, and governed enterprise AI through\nrobust data and technology foundations; and AI Work & Workforce (AIW), which\nhelps organizations redesign work, develop AI-ready talent, and build the\ncapabilities needed for the AI-native enterprise. All three pillars are\npowered by Cogentiq (https://fractal.ai/products/cogentiq/), Fractal's\nflagship agentic AI platform.\n\nWith over 6,000 professionals across North America, EMEA, and Asia-Pacific,\nFractal partners with business leaders to drive competitive differentiation\nfor their organizations by embedding AI into critical decisions across\nbusiness functions and industry verticals.\n\nFractal invests more than 6% of its revenue in AI R&D, supporting foundational\nAI research, product development, and IP creation that address both immediate\nclient needs and long-term technological advancement. Fractal's track record\nincludes developing proprietary models and products such as Vaidya.ai\n(http://www.vaidya.ai/) and PiEvolve\n(https://fractal.ai/ai-research/pievolve/), as well as incubating and spinning\nout Qure.ai (http://www.qure.ai/), a global healthcare AI leader focused on\nthe rapid identification and management of tuberculosis, lung cancer, and\nstroke (or critical health conditions). Fractal's suite of businesses consists\nof Asper.ai (https://asper.ai/) (a Revenue Growth Management product for CPG\ncompanies) and Analytics Vidhya (https://www.analyticsvidhya.com/) (an\nEd-tech platform).\n\nAbout Brihanmumbai Municipal Corporation\n\nThe Brihanmumbai Municipal Corporation (BMC) is India's largest urban local\nbody, responsible for providing civic infrastructure, public healthcare and\nessential municipal services to Mumbai. Established in 1888, BMC operates one\nof the country's largest public healthcare networks, comprising tertiary care\nhospitals, maternity hospitals, specialty hospitals, peripheral hospitals,\ndispensaries and health centres, delivering healthcare services to millions of\ncitizens annually\n\n \n\nView original content to download\nmultimedia:https://www.prnewswire.com/in/news-releases/fractals-vaidyaai-powers-bmc-health-ai-chatbot-on-whatsapp-for-mumbai-302851813.html\n\n\n\nMedia Contact: Abhishek Sharma, Fractal, 9873145025, abhishek.sharma@fractal.ai | Astha Jhunjhunwala, Fractal, 9830138432, astha.jhunjhunwala@fractal.ai\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS1805691/Fractal-Logo.jpg?id=OA2887227\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved.","article_body_html":"","raw_payload":{"data":{"id":"nPreJWCYpa","title":"Fractal's Vaidya.ai Powers BMC Health AI Chatbot on WhatsApp for Mumbai","author":"PR Newswire","ticker":"FRAL","created":"2026-08-14T11:52:56.064Z","tickers":["FRAL"],"exchange":"NSE India","article_body":"Fractal's Vaidya.ai Powers BMC Health AI Chatbot on WhatsApp for Mumbai\nPR Newswire\n\nMUMBAI, India, Aug. 14, 2026\n\nFirst deployment under the MoU with BMC to pioneer integrated AI solutions\nspanning patient interactions, doctor support, and public health intelligence\n\nMUMBAI, India, Aug. 14, 2026 /PRNewswire/ -- Fractal Analytics Ltd.\n(http://www.fractal.ai/) (BSE: 544700) (NSE: FRACTAL), a globally recognized\nenterprise AI company serving Fortune 500(®) organizations, today announced\nlaunch of the beta version of BMC Health AI Chatbot on WhatsApp powered by\nVaidya.ai (http://www.vaidya.ai/) (accessible at +91 9892993368\n(https://wa.me/919892993368)). The deployment marks a key milestone under the\nMemorandum of Understanding signed between Fractal and the Brihanmumbai\nMunicipal Corporation (BMC) in July 2026.\n\n\n\nDesigned to support one of India's largest public healthcare networks, this\nfree multilingual and multimodal service delivers trusted health information\nfor Mumbai, through a familiar WhatsApp interface, making healthcare guidance\nmore accessible and easier to understand.\n\nAs part of the deployment, individuals can:\n* Receive AI-generated simplified summaries of laboratory reports in English,\nMarathi and other select languages, helping them understand key findings and\nobserved values in easy-to-understand language.\n* Identify nearby BMC healthcare facilities based on their healthcare needs.\n* Access trusted health and wellness information anytime through a\nconversational interface.\nFractal has been selected by the Government of India under the IndiaAI Mission\nto build the nation's first reasoning model with a focus on Healthcare.\nFractal has built Vaidya.ai which is world's first AI model to score above 50\non OpenAI's HealthBench (Hard), outperforming GPT-5 and Gemini Pro 3. The\nmodel combines multilingual and multimodal capabilities with Responsible AI\nprinciples.\n\nThe BMC Health AI Chatbot on WhatsApp is one component of a broader AI-powered\npublic health initiative being piloted by BMC and Fractal. The initiative also\nincludes:\n* AI-guided pre-consultation support for doctors that capture patients' chief\ncomplaints, self-reported medical history and medication details before a\nconsultation, generating structured summaries for doctors within the Hospital\nManagement Information System (HMIS).\n* A Public Health Intelligence Dashboard that provides healthcare\nadministrators with anonymized, aggregated insights from laboratory reports,\nenabling real-time visibility into emerging health trends across the city.\nThe pilot is being implemented across various BMC facilities, ranging from\ndispensaries to major hospitals including KEM, with a privacy-first\narchitecture aligned with the Digital Personal Data Protection (DPDP) Act.\nPatient information is processed within a framework designed to support\nprivacy, security, and responsible use of healthcare data.\n\n\"Mumbai's public healthcare system serves millions of citizens every year,\nmaking timely access to information and efficient clinical workflows critical.\nVaidya.ai represents an important step in leveraging AI to strengthen\nhealthcare delivery. As we evaluate this pilot across selected BMC facilities,\nour focus is on improving patient experience, supporting healthcare\nprofessionals and enabling more informed public health decision-making, while\nensuring that clinical decisions remain with qualified medical\nprofessionals,\" said Ashwini Bhide, Municipal Commissioner, Brihanmumbai\nMunicipal Corporation, on the occasion of MoU signing.\n\nBMC's healthcare network handles more than 16.8 million OPD visits and\ngenerates over 3 million laboratory reports annually. The pilot aims to\nevaluate how AI can improve citizen access to healthcare information, support\nclinical workflows and strengthen public health decision-making at scale.\n\n\"This collaboration combines BMC's commitment to technology-led public\nhealthcare with Fractal's experience in responsible AI. Beyond improving\naccess to health information for citizens, the initiative demonstrates how AI\ncan support clinicians and public health administrators with practical,\nscalable solutions that deliver real-world impact,\" said Srikanth\nVelamakanni, Co-founder, Group CEO and Vice Chairman, Fractal.\n\nTo access Mumbai's BMC Health AI Chatbot on WhatsApp powered by Vaidya.ai,\nusers can message on WhatsApp to +91 9892993368\n(https://wa.me/919892993368). The service is available 24×7 at no cost and\nprovides secure access with responsible AI guardrails.\n\nAbout Fractal \n\nFractal Analytics Ltd (BSE: 544700) (NSE: FRACTAL) is a globally recognized\npure-play enterprise AI company trusted by Fortune 500®-sized enterprises to\npower decision-making through AI services, solutions, and products. Fractal's\nstrategy is focused on three pillars: AI-led Transformation (AIT), which\nreimagines business workflows and decision-making through AI; AI Foundations\n(AIF), which enables scalable, trusted, and governed enterprise AI through\nrobust data and technology foundations; and AI Work & Workforce (AIW), which\nhelps organizations redesign work, develop AI-ready talent, and build the\ncapabilities needed for the AI-native enterprise. All three pillars are\npowered by Cogentiq (https://fractal.ai/products/cogentiq/), Fractal's\nflagship agentic AI platform.\n\nWith over 6,000 professionals across North America, EMEA, and Asia-Pacific,\nFractal partners with business leaders to drive competitive differentiation\nfor their organizations by embedding AI into critical decisions across\nbusiness functions and industry verticals.\n\nFractal invests more than 6% of its revenue in AI R&D, supporting foundational\nAI research, product development, and IP creation that address both immediate\nclient needs and long-term technological advancement. Fractal's track record\nincludes developing proprietary models and products such as Vaidya.ai\n(http://www.vaidya.ai/) and PiEvolve\n(https://fractal.ai/ai-research/pievolve/), as well as incubating and spinning\nout Qure.ai (http://www.qure.ai/), a global healthcare AI leader focused on\nthe rapid identification and management of tuberculosis, lung cancer, and\nstroke (or critical health conditions). Fractal's suite of businesses consists\nof Asper.ai (https://asper.ai/) (a Revenue Growth Management product for CPG\ncompanies) and Analytics Vidhya (https://www.analyticsvidhya.com/) (an\nEd-tech platform).\n\nAbout Brihanmumbai Municipal Corporation\n\nThe Brihanmumbai Municipal Corporation (BMC) is India's largest urban local\nbody, responsible for providing civic infrastructure, public healthcare and\nessential municipal services to Mumbai. Established in 1888, BMC operates one\nof the country's largest public healthcare networks, comprising tertiary care\nhospitals, maternity hospitals, specialty hospitals, peripheral hospitals,\ndispensaries and health centres, delivering healthcare services to millions of\ncitizens annually\n\n \n\nView original content to download\nmultimedia:https://www.prnewswire.com/in/news-releases/fractals-vaidyaai-powers-bmc-health-ai-chatbot-on-whatsapp-for-mumbai-302851813.html\n\n\n\nMedia Contact: Abhishek Sharma, Fractal, 9873145025, abhishek.sharma@fractal.ai | Astha Jhunjhunwala, Fractal, 9830138432, astha.jhunjhunwala@fractal.ai\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS1805691/Fractal-Logo.jpg?id=OA2887227\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved."},"type":"article","timestamp":"2026-08-14T11:52:56.133194867Z","server_sent_at_ms":1786708376133},"received_at":"2026-08-14T11:52:56.186Z","source_url":"https://www.prnewswire.com/in/news-releases/fractals-vaidyaai-powers-bmc-health-ai-chatbot-on-whatsapp-for-mumbai-302851813.html"},"analysis":{"id":"108284","press_release_id":"119293","analysis_json":{"industry":{"label":"Software","sector":"Information Technology"},"redFlags":[],"eventType":"product_launch","narrative":"Fractal launched the beta version of the BMC Health AI Chatbot on WhatsApp, powered by its Vaidya.ai model, under an existing MoU with the Brihanmumbai Municipal Corporation.\n\nThe AI chatbot provides multilingual lab report summaries and facility guidance to support BMC's network of 16.8 million annual OPD visits.\n\nThis pilot extends to AI pre-consultation tools and a public health dashboard, positioning Fractal to scale responsible AI solutions in public healthcare.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Strategic pilot win for Vaidya.ai in the public health sector."},"keyFigures":{"customDimensions":{"fractal_employees":6000,"bmc_opd_visits_annual":"16.8 million","bmc_lab_reports_annual":"3 million","fractal_rnd_revenue_pct":"6%"}},"quotedText":"This collaboration combines BMC's commitment to technology-led public healthcare with Fractal's experience in responsible AI.","namedEntities":{"people":[{"name":"Ashwini Bhide","role":"Municipal Commissioner, Brihanmumbai Municipal Corporation"},{"name":"Srikanth Velamakanni","role":"Co-founder, Group CEO and Vice Chairman, Fractal"}],"products":["Vaidya.ai","BMC Health AI Chatbot","Cogentiq"],"companies":[{"name":"Fractal Analytics Ltd","ticker":"FRAL"},{"name":"Brihanmumbai Municipal Corporation","relationship":"partner"},{"name":"Government of India","relationship":"partner"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"Strategic deployment of Fractal's AI model with a major municipal body validates product capability, but as a beta pilot with no disclosed revenue, it is currently an operational validation rather than a material financial driver."},"tickerRelevance":{"others":[],"primary":"FRAL"},"globalImportance":15,"audienceRelevance":10,"eventTypeSecondary":["partnership"],"importanceComponents":{"tickerTier":"small-mid-cap","eventGravity":"product_pilot","sectorWeight":"technology","geographicRelevance":"India-focused"}},"event_type":"product_launch","event_type_secondary":["partnership"],"sentiment":"bullish","material_impact_score":2,"narrative":"Fractal launched the beta version of the BMC Health AI Chatbot on WhatsApp, powered by its Vaidya.ai model, under an existing MoU with the Brihanmumbai Municipal Corporation.\n\nThe AI chatbot provides multilingual lab report summaries and facility guidance to support BMC's network of 16.8 million annual OPD visits.\n\nThis pilot extends to AI pre-consultation tools and a public health dashboard, positioning Fractal to scale responsible AI solutions in public healthcare.","key_figures":{"customDimensions":{"fractal_employees":6000,"bmc_opd_visits_annual":"16.8 million","bmc_lab_reports_annual":"3 million","fractal_rnd_revenue_pct":"6%"}},"named_entities":{"people":[{"name":"Ashwini Bhide","role":"Municipal Commissioner, Brihanmumbai Municipal Corporation"},{"name":"Srikanth Velamakanni","role":"Co-founder, Group CEO and Vice Chairman, Fractal"}],"products":["Vaidya.ai","BMC Health AI Chatbot","Cogentiq"],"companies":[{"name":"Fractal Analytics Ltd","ticker":"FRAL"},{"name":"Brihanmumbai Municipal Corporation","relationship":"partner"},{"name":"Government of India","relationship":"partner"}],"dollarAmounts":[]},"model_name":"glm-4.7","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-08-14T12:33:18.594Z","global_importance":15,"audience_relevance":10,"importance_components":{"tickerTier":"small-mid-cap","eventGravity":"product_pilot","sectorWeight":"technology","geographicRelevance":"India-focused"}},"durationMs":815444,"modelName":"glm-4.7"}}