{"success":true,"data":{"pressRelease":{"id":"133058","rtpr_id":"nBwbdxhZsa","ticker":"ACVA","exchange":"NYSE","all_tickers":["ACVA"],"title":"Every Service Visit Is Now a Sales Opportunity: ACV and DriveCentric Announce Strategic Integration","author":"Business Wire","published_at":"2026-09-01T19:37:00.085Z","article_body":"Every Service Visit Is Now a Sales Opportunity: ACV and DriveCentric Announce\nStrategic Integration\n\nThe integration between ClearCar, VIPER, and the DriveCentric AI customer\nengagement platform boosts service drive revenue and helps sales teams\nidentify high-value acquisitions\n\nACV Auctions\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.acvauto.com%2F&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=ACV+Auctions&index=1&md5=9f0296d7e8f77067b21ee7c1fa99f9cc)\n(NYSE: ACVA), the leading digital automotive marketplace and data services\npartner for dealers and commercial partners, today announced a strategic\nintegration with DriveCentric\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fdrivecentric.com%2F&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=DriveCentric&index=2&md5=a4f4c4c4180a831df63861a58687897b)\n, the leading dealer AI Engagement Platform. Together, the companies are\ndelivering a seamless solution that enables dealerships to acquire more\ninventory directly from their service drive while creating new revenue\nopportunities for fixed operations. This integration is the first of many\nplanned partnerships, as ACV continues to expand its connections with\nservice-drive software and dealer management system providers to help dealers\nsucceed, regardless of which technology partners they rely on.\n\nThis press release features multimedia. View the full release here:\nhttps://www.businesswire.com/news/home/20260901598438/en/\n(https://www.businesswire.com/news/home/20260901598438/en/)\n\nThe integration combines ACV’s ClearCar pricing engine and VIPER platform\n(an AI-powered vehicle inspection, valuation technology, and acquisition\nworkflow) with DriveCentric’s newly launched Service Engagement Hub, the\nindustry's first modern CRM purpose-built for Fixed Operations, empowering\nService Advisors and Service BDC teams with a modern customer engagement and\nAI platform. Together, the platforms provide dealership teams with actionable\ninsights from vehicle arrival through inspection, service recommendations, and\npotential trade acquisition.\n\n“Every day, dealerships have hundreds of customers driving into their\nservice lane, representing one of the largest untapped sources of retail\ninventory,” said George Chamoun, ACV’s CEO. “By integrating VIPER with\nDriveCentric, we’re enabling dealers to intelligently identify acquisition\nopportunities, standardize inspections, and create a better ownership\nexperience for consumers—all within the dealership’s existing workflow.\nDriveCentric was the first to recognize this opportunity and to build quickly\nwith us, and that kind of forward-thinking partnership is exactly what dealers\ndeserve. The automotive space is moving toward connected ecosystems, and\nwe’re building the infrastructure to make that possible at scale.”\n\nKey Benefits for Dealers\n\n\n * Acquire More Inventory: Turn routine service appointments into consistent\nopportunities to source high-quality used vehicles.\n\n * Standardized Digital MPIs: Deliver consistent, transparent inspections using\nACV’s proven inspection technology.\n\n * Increase Fixed Operations Revenue: Instantly identify tire replacement and\nother maintenance opportunities during every inspection.\n\n * Improve Customer Experience: Deliver personalized recommendations backed by\nreal vehicle data while providing customers with convenient upgrade and\ntrade-in options.\n\n * Increase Operational Efficiency: Reduce manual processes by connecting\ncustomer engagement, inspections, valuations, and service recommendations into\none integrated workflow.\n\n\"The service drive is where dealerships see their customers most often, yet\nit's been the most underserved part of the store. Through this partnership,\ndealerships get something neither of us could deliver alone: a service lane\nthat engages customers intelligently, uncovers real acquisition opportunities,\nand turns everyday appointments into measurable results,\" said Joe Hampton,\nHead of Corporate Development and Partnerships at DriveCentric.\n\nThe ACV and DriveCentric integration is designed to help dealerships maximize\nevery customer interaction—whether the objective is retaining a service\ncustomer, increasing repair order revenue, or acquiring the customer’s next\nretail vehicle. The integration demonstrates the elevated potential for\ntechnology and software partners to leverage ACV's data, inspection\ntechnology, and acquisition workflows to deliver greater value to their dealer\ncustomers. Those interested in exploring that opportunity are encouraged to\nreach out to ACV.\n\nThe integrated solution is expected to be available to mutual dealership\ncustomers beginning in September 2026. For more information, contact your ACV\nor DriveCentric sales representative.\n\nAbout ACV Auctions\n\nACV Auctions is on a mission to transform the automotive industry by building\nthe most trusted and efficient digital marketplaces and data solutions for\nsourcing, selling, and managing used vehicles with transparency and\ncomprehensive insights that were once unimaginable.\n\nACV offerings include ACV Auctions, ACV Transportation, ACV Capital, ACV MAX,\nClearCar, VIPER, and True360. For more information about ACV, visit\nwww.acvauto.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.acvauto.com&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=www.acvauto.com&index=3&md5=313a2017a6dad00b2f3ab052bf818c5c)\n.\n\nTrademark reference: ACV, the ACV logo, ClearCar, ACV MAX and VIPER are\nregistered trademarks or trademarks of ACV Auctions, Inc. or its affiliates in\nthe United States and/or other countries. All other trademarks referenced\nherein are the property of their respective owners.\n\nAbout DriveCentric\n\nDriveCentric is the automotive industry's leading AI Engagement Platform,\nhelping dealerships engage customers across the entire ownership lifecycle\nthrough native AI, unified customer data, and modern communications, all in a\nsingle platform. By building AI natively rather than bolting it on,\nDriveCentric helps dealerships create better customer experiences, work more\nefficiently, and drive measurable results. DriveCentric is headquartered in\nSt. Louis, Missouri. Learn more at www.drivecentric.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.drivecentric.com&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=www.drivecentric.com&index=4&md5=f89feaf06fa9b863f50aa48381e6267b)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260901598438/en/\n(https://www.businesswire.com/news/home/20260901598438/en/)\n\nMedia Contacts: \n\nMaura Duggan, ACV, maura@acvauctions.com \n(mailto:maura@acvauctions.com) \nNicole Curro, Carve Communications for ACV, nicole@carvecomms.com \n(mailto:nicole@carvecomms.com) \nAudrey Fusz, DriveCentric, afusz@drivecentric.com\n(mailto:afusz@drivecentric.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBwbdxhZsa","title":"Every Service Visit Is Now a Sales Opportunity: ACV and DriveCentric Announce Strategic Integration","author":"Business Wire","ticker":"ACVA","created":"2026-09-01T19:37:00.085Z","tickers":["ACVA"],"exchange":"NYSE","article_body":"Every Service Visit Is Now a Sales Opportunity: ACV and DriveCentric Announce\nStrategic Integration\n\nThe integration between ClearCar, VIPER, and the DriveCentric AI customer\nengagement platform boosts service drive revenue and helps sales teams\nidentify high-value acquisitions\n\nACV Auctions\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.acvauto.com%2F&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=ACV+Auctions&index=1&md5=9f0296d7e8f77067b21ee7c1fa99f9cc)\n(NYSE: ACVA), the leading digital automotive marketplace and data services\npartner for dealers and commercial partners, today announced a strategic\nintegration with DriveCentric\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fdrivecentric.com%2F&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=DriveCentric&index=2&md5=a4f4c4c4180a831df63861a58687897b)\n, the leading dealer AI Engagement Platform. Together, the companies are\ndelivering a seamless solution that enables dealerships to acquire more\ninventory directly from their service drive while creating new revenue\nopportunities for fixed operations. This integration is the first of many\nplanned partnerships, as ACV continues to expand its connections with\nservice-drive software and dealer management system providers to help dealers\nsucceed, regardless of which technology partners they rely on.\n\nThis press release features multimedia. View the full release here:\nhttps://www.businesswire.com/news/home/20260901598438/en/\n(https://www.businesswire.com/news/home/20260901598438/en/)\n\nThe integration combines ACV’s ClearCar pricing engine and VIPER platform\n(an AI-powered vehicle inspection, valuation technology, and acquisition\nworkflow) with DriveCentric’s newly launched Service Engagement Hub, the\nindustry's first modern CRM purpose-built for Fixed Operations, empowering\nService Advisors and Service BDC teams with a modern customer engagement and\nAI platform. Together, the platforms provide dealership teams with actionable\ninsights from vehicle arrival through inspection, service recommendations, and\npotential trade acquisition.\n\n“Every day, dealerships have hundreds of customers driving into their\nservice lane, representing one of the largest untapped sources of retail\ninventory,” said George Chamoun, ACV’s CEO. “By integrating VIPER with\nDriveCentric, we’re enabling dealers to intelligently identify acquisition\nopportunities, standardize inspections, and create a better ownership\nexperience for consumers—all within the dealership’s existing workflow.\nDriveCentric was the first to recognize this opportunity and to build quickly\nwith us, and that kind of forward-thinking partnership is exactly what dealers\ndeserve. The automotive space is moving toward connected ecosystems, and\nwe’re building the infrastructure to make that possible at scale.”\n\nKey Benefits for Dealers\n\n\n * Acquire More Inventory: Turn routine service appointments into consistent\nopportunities to source high-quality used vehicles.\n\n * Standardized Digital MPIs: Deliver consistent, transparent inspections using\nACV’s proven inspection technology.\n\n * Increase Fixed Operations Revenue: Instantly identify tire replacement and\nother maintenance opportunities during every inspection.\n\n * Improve Customer Experience: Deliver personalized recommendations backed by\nreal vehicle data while providing customers with convenient upgrade and\ntrade-in options.\n\n * Increase Operational Efficiency: Reduce manual processes by connecting\ncustomer engagement, inspections, valuations, and service recommendations into\none integrated workflow.\n\n\"The service drive is where dealerships see their customers most often, yet\nit's been the most underserved part of the store. Through this partnership,\ndealerships get something neither of us could deliver alone: a service lane\nthat engages customers intelligently, uncovers real acquisition opportunities,\nand turns everyday appointments into measurable results,\" said Joe Hampton,\nHead of Corporate Development and Partnerships at DriveCentric.\n\nThe ACV and DriveCentric integration is designed to help dealerships maximize\nevery customer interaction—whether the objective is retaining a service\ncustomer, increasing repair order revenue, or acquiring the customer’s next\nretail vehicle. The integration demonstrates the elevated potential for\ntechnology and software partners to leverage ACV's data, inspection\ntechnology, and acquisition workflows to deliver greater value to their dealer\ncustomers. Those interested in exploring that opportunity are encouraged to\nreach out to ACV.\n\nThe integrated solution is expected to be available to mutual dealership\ncustomers beginning in September 2026. For more information, contact your ACV\nor DriveCentric sales representative.\n\nAbout ACV Auctions\n\nACV Auctions is on a mission to transform the automotive industry by building\nthe most trusted and efficient digital marketplaces and data solutions for\nsourcing, selling, and managing used vehicles with transparency and\ncomprehensive insights that were once unimaginable.\n\nACV offerings include ACV Auctions, ACV Transportation, ACV Capital, ACV MAX,\nClearCar, VIPER, and True360. For more information about ACV, visit\nwww.acvauto.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.acvauto.com&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=www.acvauto.com&index=3&md5=313a2017a6dad00b2f3ab052bf818c5c)\n.\n\nTrademark reference: ACV, the ACV logo, ClearCar, ACV MAX and VIPER are\nregistered trademarks or trademarks of ACV Auctions, Inc. or its affiliates in\nthe United States and/or other countries. All other trademarks referenced\nherein are the property of their respective owners.\n\nAbout DriveCentric\n\nDriveCentric is the automotive industry's leading AI Engagement Platform,\nhelping dealerships engage customers across the entire ownership lifecycle\nthrough native AI, unified customer data, and modern communications, all in a\nsingle platform. By building AI natively rather than bolting it on,\nDriveCentric helps dealerships create better customer experiences, work more\nefficiently, and drive measurable results. DriveCentric is headquartered in\nSt. Louis, Missouri. Learn more at www.drivecentric.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.drivecentric.com&esheet=54597404&newsitemid=20260901598438&lan=en-US&anchor=www.drivecentric.com&index=4&md5=f89feaf06fa9b863f50aa48381e6267b)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260901598438/en/\n(https://www.businesswire.com/news/home/20260901598438/en/)\n\nMedia Contacts: \n\nMaura Duggan, ACV, maura@acvauctions.com \n(mailto:maura@acvauctions.com) \nNicole Curro, Carve Communications for ACV, nicole@carvecomms.com \n(mailto:nicole@carvecomms.com) \nAudrey Fusz, DriveCentric, afusz@drivecentric.com\n(mailto:afusz@drivecentric.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-09-01T19:37:00.128711507Z","server_sent_at_ms":1788291420128},"received_at":"2026-09-01T19:37:00.217Z","source_url":"https://www.businesswire.com/news/home/20260901598438/en/"},"analysis":{"id":"121951","press_release_id":"133058","analysis_json":{"industry":{"label":"Automobiles","sector":"Consumer Discretionary"},"redFlags":[],"eventType":"partnership","narrative":"ACV Auctions has partnered with DriveCentric to integrate its ClearCar pricing engine and VIPER platform with DriveCentric's Service Engagement Hub.\n\nThe combined solution aims to transform routine service visits into sales opportunities by helping dealers identify acquisition targets and increase fixed operations revenue.\n\nAvailability for mutual dealership customers is expected to begin in September 2026.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Strategic partnership targets untapped inventory sources in service lanes."},"keyFigures":null,"quotedText":"The automotive space is moving toward connected ecosystems, and we’re building the infrastructure to make that possible at scale.","namedEntities":{"people":[{"name":"George Chamoun","role":"CEO"},{"name":"Joe Hampton","role":"Head of Corporate Development and Partnerships"}],"products":["ClearCar","VIPER","DriveCentric AI customer engagement platform","Service Engagement Hub"],"companies":[{"name":"ACV Auctions","ticker":"ACVA"},{"name":"DriveCentric"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"Strategic product integration that expands ACV's ecosystem and monetizes service lanes, but lacks specific financial metrics or binary event status."},"tickerRelevance":{"others":[],"primary":"ACVA"},"globalImportance":25,"audienceRelevance":25,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"mid_cap","eventGravity":"strategic_partnership"}},"event_type":"partnership","event_type_secondary":null,"sentiment":"bullish","material_impact_score":2,"narrative":"ACV Auctions has partnered with DriveCentric to integrate its ClearCar pricing engine and VIPER platform with DriveCentric's Service Engagement Hub.\n\nThe combined solution aims to transform routine service visits into sales opportunities by helping dealers identify acquisition targets and increase fixed operations revenue.\n\nAvailability for mutual dealership customers is expected to begin in September 2026.","key_figures":null,"named_entities":{"people":[{"name":"George Chamoun","role":"CEO"},{"name":"Joe Hampton","role":"Head of Corporate Development and Partnerships"}],"products":["ClearCar","VIPER","DriveCentric AI customer engagement platform","Service Engagement Hub"],"companies":[{"name":"ACV Auctions","ticker":"ACVA"},{"name":"DriveCentric"}],"dollarAmounts":[]},"model_name":"glm-4.7","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-09-01T19:38:07.299Z","global_importance":25,"audience_relevance":25,"importance_components":{"tickerTier":"mid_cap","eventGravity":"strategic_partnership"}},"durationMs":67070,"modelName":"glm-4.7"}}