{"success":true,"data":{"pressRelease":{"id":"150977","rtpr_id":"nPn2PvdCha-20260923","ticker":"NEE","exchange":"NYSE","all_tickers":["NEE"],"title":"FPL helps eligible seniors access bill credits and ways to save","author":"PR Newswire","published_at":"2026-09-23T13:00:09.096Z","article_body":"FPL helps eligible seniors access bill credits and ways to save\nPR Newswire\n\nJUNO BEACH, Fla., Sept. 23, 2026\n\nJUNO BEACH, Fla., Sept. 23, 2026 /PRNewswire/ -- Florida Power & Light\nCompany (FPL), a subsidiary of NextEra Energy, Inc. (NYSE: NEE), is providing\nbill credits to help eligible seniors in need of assistance.\n\nThrough FPL Saving Steps, eligible customers who received assistance from the\nEmergency Home Energy Assistance for the Elderly Program (EHEAP) within the\npast 24 months will receive a one-time $200 bill credit and practical\nenergy-saving education designed to help lower future energy bills.\n\n\"We're focused on making it easier for customers to get the help they need,\"\nsaid Dawn Nichols, vice president of customer service at FPL. \"This effort\nprovides immediate bill relief and simple, practical steps that customers can\ntake to lower energy use over time. We want to reduce barriers and do the\nright thing, especially for older adults.\"\n\nThe credits are part of FPL's broader effort to connect customers with support\nthrough the FPL Assistance Center, a one-stop resource that brings together\nbill assistance, energy-saving programs and local community resources in one\nplace.\n\n\"It is so encouraging and inspiring to see corporate partners like FPL step up\nto help seniors in a real, tangible way. FPL is not standing on the sidelines\nwaiting for someone else to step in; they are putting resources directly\ntoward meaningful relief and practical solutions that can help older adults\nsave,\" said Josh Newby, president and CEO of Council on Aging of West Florida.\n\"Our aging network thanks FPL, I thank them, and most importantly, the seniors\nwe serve thank them for being a strong partner in our communities.\"\n\nWhat is FPL Saving Steps?\n\nFPL Saving Steps is available through the FPL Assistance Center and helps\neligible customers learn practical ways to reduce everyday energy use and\nbetter manage monthly expenses. The program combines energy-saving education\nwith a one-time $200 bill credit and is available to a broad range of\nhouseholds, including seniors, working families and others. Customers who may\nnot qualify for government assistance are encouraged to explore FPL Saving\nSteps and see if they qualify for support.\n\nWhat is the FPL Assistance Center?\n\nThe FPL Assistance Center is a one-stop place for customers to find ways to\nget help and save. It brings together bill support options, energy-saving\nprograms and local community resources so customers can more easily find the\nhelp that fits their needs.\n\nHow does the FPL Assistance Center help customers find short-term support?\n\nFor customers facing temporary financial hardship or who need more time to\npay, the FPL Assistance Center highlights options that provide support or\npayment flexibility, including:\n\n * Payment Extension provides eligible customers with extra time to pay their\nbill.\n * Federal assistance, such as Low-Income Home Energy Assistance Program\n(LIHEAP), for income-qualified customers to pay their energy bill.\n * FPL Care To Share provides emergency bill-payment assistance or support for\nqualified electrical repairs for customers experiencing hardship.\n * Bill Extender offers an extended due date for eligible customers who would\nbenefit from more time between when their bill is issued and when payment is\ndue.\n * Budget Billing helps customers manage monthly expenses by smoothing seasonal\nbill fluctuations into a more predictable monthly amount.\nWhat other FPL programs can help customers save and lower their bills?\n\nFPL offers programs and tools that can help customers use energy more\nefficiently, understand their household energy use and manage monthly expenses\nover time.\n\n * FPL On Call gives customers bill credits of over $90 a year to briefly pause\ncertain appliances during periods of peak energy demand.\n * The free Energy Manager tool provides personalized insights and\nrecommendations tailored to a customer's home to help them better understand\nand manage energy use.\n * Through the FPL Community Energy Saver program, qualifying households can\naccess energy-efficient home upgrades that can help lower energy use.\nHow does the FPL Assistance Center help customers find additional support?\n\nThe FPL Assistance Center helps customers connect with resources that may\nsupport a variety of needs beyond the utility bill, including food, housing\nand other essential expenses featuring support dedicated to seniors. The goal\nis to make it easier to find the right help at the right time and connect\ncustomers with organizations that can help with these essential needs.\n\nCustomers can visit FPL.com/Assistance\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4780704-1&h=563589810&u=https%3A%2F%2Ffpl.com%2Fassistance&a=FPL.com%2FAssistance)\n to explore available programs, community resources and support options in\none place.\n\nAbout Florida Power & Light Company\n\nFlorida Power & Light Company (FPL) is America's largest electric utility,\ndelivering reliable power to more than 6 million customer accounts, or\napproximately 12 million people across Florida. With a diverse generation mix\nthat includes natural gas, nuclear, solar and battery storage, FPL operates\none of the most fuel-efficient and cost-effective power generation fleets in\nthe United States and has earned the ReliabilityOne® National Reliability\nAward eight times in the past 11 years while keeping typical residential\ncustomer bills well below the national average. FPL is a subsidiary of Juno\nBeach, Florida-based NextEra Energy, Inc. (NYSE: NEE), the largest electric\npower and energy infrastructure company in North America. NextEra Energy is\nalso the parent company of NextEra Energy Resources, LLC, the nation's largest\nenergy infrastructure investor and builder. For more information, visit\nwww.FPL.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4780704-1&h=3580229508&u=https%3A%2F%2Fwww.fpl.com%2F&a=www.FPL.com)\n.\n\nView original content to download\nmultimedia:https://www.prnewswire.com/news-releases/fpl-helps-eligible-seniors-access-bill-credits-and-ways-to-save-302887684.html\n(https://www.prnewswire.com/news-releases/fpl-helps-eligible-seniors-access-bill-credits-and-ways-to-save-302887684.html)\n\nSOURCE Florida Power & Light Company\n\n\n\nMedia Line: 561-694-4442\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS429731/FPL-Logo.jpg?id=OA2965043\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved.","article_body_html":"","raw_payload":{"data":{"id":"nPn2PvdCha-20260923","title":"FPL helps eligible seniors access bill credits and ways to save","author":"PR Newswire","ticker":"NEE","created":"2026-09-23T13:00:09.096Z","tickers":["NEE"],"exchange":"NYSE","article_body":"FPL helps eligible seniors access bill credits and ways to save\nPR Newswire\n\nJUNO BEACH, Fla., Sept. 23, 2026\n\nJUNO BEACH, Fla., Sept. 23, 2026 /PRNewswire/ -- Florida Power & Light\nCompany (FPL), a subsidiary of NextEra Energy, Inc. (NYSE: NEE), is providing\nbill credits to help eligible seniors in need of assistance.\n\nThrough FPL Saving Steps, eligible customers who received assistance from the\nEmergency Home Energy Assistance for the Elderly Program (EHEAP) within the\npast 24 months will receive a one-time $200 bill credit and practical\nenergy-saving education designed to help lower future energy bills.\n\n\"We're focused on making it easier for customers to get the help they need,\"\nsaid Dawn Nichols, vice president of customer service at FPL. \"This effort\nprovides immediate bill relief and simple, practical steps that customers can\ntake to lower energy use over time. We want to reduce barriers and do the\nright thing, especially for older adults.\"\n\nThe credits are part of FPL's broader effort to connect customers with support\nthrough the FPL Assistance Center, a one-stop resource that brings together\nbill assistance, energy-saving programs and local community resources in one\nplace.\n\n\"It is so encouraging and inspiring to see corporate partners like FPL step up\nto help seniors in a real, tangible way. FPL is not standing on the sidelines\nwaiting for someone else to step in; they are putting resources directly\ntoward meaningful relief and practical solutions that can help older adults\nsave,\" said Josh Newby, president and CEO of Council on Aging of West Florida.\n\"Our aging network thanks FPL, I thank them, and most importantly, the seniors\nwe serve thank them for being a strong partner in our communities.\"\n\nWhat is FPL Saving Steps?\n\nFPL Saving Steps is available through the FPL Assistance Center and helps\neligible customers learn practical ways to reduce everyday energy use and\nbetter manage monthly expenses. The program combines energy-saving education\nwith a one-time $200 bill credit and is available to a broad range of\nhouseholds, including seniors, working families and others. Customers who may\nnot qualify for government assistance are encouraged to explore FPL Saving\nSteps and see if they qualify for support.\n\nWhat is the FPL Assistance Center?\n\nThe FPL Assistance Center is a one-stop place for customers to find ways to\nget help and save. It brings together bill support options, energy-saving\nprograms and local community resources so customers can more easily find the\nhelp that fits their needs.\n\nHow does the FPL Assistance Center help customers find short-term support?\n\nFor customers facing temporary financial hardship or who need more time to\npay, the FPL Assistance Center highlights options that provide support or\npayment flexibility, including:\n\n * Payment Extension provides eligible customers with extra time to pay their\nbill.\n * Federal assistance, such as Low-Income Home Energy Assistance Program\n(LIHEAP), for income-qualified customers to pay their energy bill.\n * FPL Care To Share provides emergency bill-payment assistance or support for\nqualified electrical repairs for customers experiencing hardship.\n * Bill Extender offers an extended due date for eligible customers who would\nbenefit from more time between when their bill is issued and when payment is\ndue.\n * Budget Billing helps customers manage monthly expenses by smoothing seasonal\nbill fluctuations into a more predictable monthly amount.\nWhat other FPL programs can help customers save and lower their bills?\n\nFPL offers programs and tools that can help customers use energy more\nefficiently, understand their household energy use and manage monthly expenses\nover time.\n\n * FPL On Call gives customers bill credits of over $90 a year to briefly pause\ncertain appliances during periods of peak energy demand.\n * The free Energy Manager tool provides personalized insights and\nrecommendations tailored to a customer's home to help them better understand\nand manage energy use.\n * Through the FPL Community Energy Saver program, qualifying households can\naccess energy-efficient home upgrades that can help lower energy use.\nHow does the FPL Assistance Center help customers find additional support?\n\nThe FPL Assistance Center helps customers connect with resources that may\nsupport a variety of needs beyond the utility bill, including food, housing\nand other essential expenses featuring support dedicated to seniors. The goal\nis to make it easier to find the right help at the right time and connect\ncustomers with organizations that can help with these essential needs.\n\nCustomers can visit FPL.com/Assistance\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4780704-1&h=563589810&u=https%3A%2F%2Ffpl.com%2Fassistance&a=FPL.com%2FAssistance)\n to explore available programs, community resources and support options in\none place.\n\nAbout Florida Power & Light Company\n\nFlorida Power & Light Company (FPL) is America's largest electric utility,\ndelivering reliable power to more than 6 million customer accounts, or\napproximately 12 million people across Florida. With a diverse generation mix\nthat includes natural gas, nuclear, solar and battery storage, FPL operates\none of the most fuel-efficient and cost-effective power generation fleets in\nthe United States and has earned the ReliabilityOne® National Reliability\nAward eight times in the past 11 years while keeping typical residential\ncustomer bills well below the national average. FPL is a subsidiary of Juno\nBeach, Florida-based NextEra Energy, Inc. (NYSE: NEE), the largest electric\npower and energy infrastructure company in North America. NextEra Energy is\nalso the parent company of NextEra Energy Resources, LLC, the nation's largest\nenergy infrastructure investor and builder. For more information, visit\nwww.FPL.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4780704-1&h=3580229508&u=https%3A%2F%2Fwww.fpl.com%2F&a=www.FPL.com)\n.\n\nView original content to download\nmultimedia:https://www.prnewswire.com/news-releases/fpl-helps-eligible-seniors-access-bill-credits-and-ways-to-save-302887684.html\n(https://www.prnewswire.com/news-releases/fpl-helps-eligible-seniors-access-bill-credits-and-ways-to-save-302887684.html)\n\nSOURCE Florida Power & Light Company\n\n\n\nMedia Line: 561-694-4442\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS429731/FPL-Logo.jpg?id=OA2965043\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved."},"type":"article","timestamp":"2026-09-23T13:00:09.168751767Z","server_sent_at_ms":1790168409168},"received_at":"2026-09-23T13:00:09.222Z","source_url":"https://www.prnewswire.com/news-releases/fpl-helps-eligible-seniors-access-bill-credits-and-ways-to-save-302887684.html"},"analysis":{"id":"139778","press_release_id":"150977","analysis_json":{"industry":{"label":"Electric Utilities","sector":"Utilities"},"redFlags":[],"eventType":"operations_update","narrative":"FPL, NextEra Energy's Florida utility subsidiary, launched FPL Saving Steps, offering eligible seniors who received EHEAP assistance within the past 24 months a one-time $200 bill credit plus energy-saving education.\n\nThe program is housed in the FPL Assistance Center, a one-stop resource combining bill assistance, payment-flexibility options and community referrals.\n\nThe release is promotional customer-service communications with no disclosed financial impact on NextEra Energy.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"Routine utility CSR announcement -- suppress for trading purposes."},"keyFigures":{"customDimensions":{"bill_credit":"$200","on_call_credits":"over $90 a year","customer_accounts":"more than 6 million"}},"quotedText":"We're focused on making it easier for customers to get the help they need","namedEntities":{"people":[{"name":"Dawn Nichols","role":"vice president of customer service at FPL"},{"name":"Josh Newby","role":"president and CEO of Council on Aging of West Florida"}],"products":["FPL Saving Steps","FPL Assistance Center","FPL Care To Share","FPL On Call","Energy Manager","FPL Community Energy Saver","Budget Billing","Bill Extender"],"companies":[{"name":"Florida Power & Light Company","ticker":"NEE","relationship":"subsidiary of filer"},{"name":"NextEra Energy, Inc.","ticker":"NEE","relationship":"filer"},{"name":"Council on Aging of West Florida","relationship":"community partner"}],"dollarAmounts":[{"amount":"$200","context":"one-time bill credit for eligible seniors via FPL Saving Steps"},{"amount":"$90","context":"annual bill credits from FPL On Call program"}]},"materialImpact":{"score":1,"reasoning":"Routine customer-assistance program announcement (a $200 bill credit for eligible seniors) with no effect on earnings, guidance, or operations. Corporate communications boilerplate."},"tickerRelevance":{"others":[],"primary":"NEE"},"globalImportance":8,"audienceRelevance":15,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"mega-cap utility","eventGravity":"routine CSR program","financialImpact":"immaterial"}},"event_type":"operations_update","event_type_secondary":null,"sentiment":"neutral","material_impact_score":1,"narrative":"FPL, NextEra Energy's Florida utility subsidiary, launched FPL Saving Steps, offering eligible seniors who received EHEAP assistance within the past 24 months a one-time $200 bill credit plus energy-saving education.\n\nThe program is housed in the FPL Assistance Center, a one-stop resource combining bill assistance, payment-flexibility options and community referrals.\n\nThe release is promotional customer-service communications with no disclosed financial impact on NextEra Energy.","key_figures":{"customDimensions":{"bill_credit":"$200","on_call_credits":"over $90 a year","customer_accounts":"more than 6 million"}},"named_entities":{"people":[{"name":"Dawn Nichols","role":"vice president of customer service at FPL"},{"name":"Josh Newby","role":"president and CEO of Council on Aging of West Florida"}],"products":["FPL Saving Steps","FPL Assistance Center","FPL Care To Share","FPL On Call","Energy Manager","FPL Community Energy Saver","Budget Billing","Bill Extender"],"companies":[{"name":"Florida Power & Light Company","ticker":"NEE","relationship":"subsidiary of filer"},{"name":"NextEra Energy, Inc.","ticker":"NEE","relationship":"filer"},{"name":"Council on Aging of West Florida","relationship":"community partner"}],"dollarAmounts":[{"amount":"$200","context":"one-time bill credit for eligible seniors via FPL Saving Steps"},{"amount":"$90","context":"annual bill credits from FPL On Call program"}]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-09-23T13:00:22.257Z","global_importance":8,"audience_relevance":15,"importance_components":{"tickerTier":"mega-cap utility","eventGravity":"routine CSR program","financialImpact":"immaterial"}},"durationMs":4888,"modelName":"glm-5.3-flashx"}}