{"success":true,"data":{"pressRelease":{"id":"154120","rtpr_id":"nBw2Jp9zta-20260928","ticker":"VOYA","exchange":"NYSE","all_tickers":["VOYA"],"title":"Voya supports SEC effort to modernize delivery of investor information","author":"Business Wire","published_at":"2026-09-28T12:30:00.421Z","article_body":"Voya supports SEC effort to modernize delivery of investor information\n\nCompany recommends practical changes to clarify implementation and enhance the\ncustomer experience during and after e-delivery transitions\n\nVoya Financial, Inc. (NYSE: VOYA) announced that it has submitted a comment\nletter\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.sec.gov%2Fcomments%2FS7-2026-25%2Fs7202625-1068360-3691854.pdf&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=comment+letter&index=1&md5=1a7f44ef45710393fde6cb2914a43c55)\nto the U.S. Securities and Exchange Commission (SEC) supporting the agency’s\nproposal to modernize how required investor disclosures and other information\nmay be delivered electronically.\n\nVoya applauded the SEC’s effort to update a framework that currently\ndefaults to paper delivery, recognizing that many Americans increasingly\naccess and manage important information online. The company said a modern\nelectronic-delivery framework can improve accessibility and security, create a\nmore engaging and personalized experience.\n\n\"Digital communication is not only what people increasingly expect – it can\nimprove investors’ access to information, strengthen security and support a\nmore personalized experience,” said Amy Vaillancourt, president, Retirement,\nVoya Financial. “The SEC’s proposal recognizes that reality, and we\nappreciate the opportunity to contribute to a framework that keeps people\ninformed in the way that works best for them.”\n\nVoya’s recommendations focus on several key areas that would enhance the\nproposed rule’s workability without diminishing investor protection:\n\n\n * Streamline the transition from paper to electronic delivery. Voya recommends a\nsingle, clear paper notice rather than two substantially similar notices. The\ncompany also recommends eliminating the proposed 180-day waiting period or, if\na waiting period is retained, replacing it with a shorter and more practical\ntimeframe. Investors would continue to have the ability to request paper\ndocuments or opt out of electronic delivery.\n\n * Recognize how retirement plans and financial services operate. Voya recommends\nallowing electronic addresses obtained through employers, retirement plans,\naffiliates, and service providers to be used when the intended use is clearly\ndisclosed. This would reduce duplicative enrollment steps and create a more\nconnected experience for retirement plan participants, while preserving their\nability to update their information or choose paper delivery.\n\n * Provide flexible, secure access to online information. Rather than requiring\nlinks to lead directly to individual documents in every instance, Voya\nrecommends permitting investors to access information through a secure home\npage or document center when the material can be reached through a small\nnumber of clear, intuitive steps. This approach would support convenient\naccess while accommodating evolving cybersecurity and authentication\npractices.\n\n * Clarify how firms may address failed electronic deliveries. Voya recommends\nallowing firms to redirect communications to a valid secondary electronic\naddress previously provided or accepted by the investor. This would help\nmaintain timely access to information without requiring unnecessary repetition\nof initial disclosures.\n\nThe recommendations reflect Voya’s broader commitment to expanding access to\nfinancial resources and information, building confidence through clear\ncommunication and meaningful investor choice, and evolving for the future\nthrough secure, practical and adaptable digital experiences.\n\nVoya encouraged the SEC to incorporate these refinements while retaining the\nproposal’s core protections, including investors’ ability to request paper\ncopies, update their electronic addresses and opt out of electronic delivery.\n\nAbout Voya Financial(®\n\n)Voya Financial, Inc. (NYSE: VOYA) is a leading retirement, employee benefits\nand investment management company. Voya’s services and solutions help clear\nthe path to financial confidence and a more fulfilling life for individual,\nworkplace and institutional clients, supporting more than 18 million customer\nrelationships. Certified as a “Great Place to Work” by the Great Place to\nWork® Institute, Voya fosters a culture that values customer centricity,\nintegrity, accountability, agility and inclusivity. Together with customers\nand partners, Voya employees fight for everyone’s opportunity for a better\nfinancial future. For more information visit voya.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.voya.com%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=voya.com&index=2&md5=cbf5e54facbce74c2a7e029cc6545fcc)\nand follow Voya Financial on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoya%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=LinkedIn&index=3&md5=0d45bdc0bfc78989964bc37218ea10b1)\n, Facebook\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.facebook.com%2FVoyaFinancial%2F%23&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=Facebook&index=4&md5=35b1c271d7a8bda691555d2ef5532121)\nand Instagram\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.instagram.com%2Fvoya%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=Instagram&index=5&md5=5170ac6bd39865fe6ac19cd76e3174e8)\n.\n\nVOYA-IR VOYA-CF\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260928092771/en/\n(https://www.businesswire.com/news/home/20260928092771/en/)\n\nMedia Contact: \n\nKris Kagel\n\nVoya Financial\n\n(201) 221-6534\n\nKristopher.kagel@voya.com (mailto:Kristopher.kagel@voya.com)\n\nInvestor Relations \n\nMei Ni Chu\n\nVoya Financial\n\n212-309-8999\n\nIR@voya.com (mailto:IR@voya.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw2Jp9zta-20260928","title":"Voya supports SEC effort to modernize delivery of investor information","author":"Business Wire","ticker":"VOYA","created":"2026-09-28T12:30:00.421Z","tickers":["VOYA"],"exchange":"NYSE","article_body":"Voya supports SEC effort to modernize delivery of investor information\n\nCompany recommends practical changes to clarify implementation and enhance the\ncustomer experience during and after e-delivery transitions\n\nVoya Financial, Inc. (NYSE: VOYA) announced that it has submitted a comment\nletter\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.sec.gov%2Fcomments%2FS7-2026-25%2Fs7202625-1068360-3691854.pdf&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=comment+letter&index=1&md5=1a7f44ef45710393fde6cb2914a43c55)\nto the U.S. Securities and Exchange Commission (SEC) supporting the agency’s\nproposal to modernize how required investor disclosures and other information\nmay be delivered electronically.\n\nVoya applauded the SEC’s effort to update a framework that currently\ndefaults to paper delivery, recognizing that many Americans increasingly\naccess and manage important information online. The company said a modern\nelectronic-delivery framework can improve accessibility and security, create a\nmore engaging and personalized experience.\n\n\"Digital communication is not only what people increasingly expect – it can\nimprove investors’ access to information, strengthen security and support a\nmore personalized experience,” said Amy Vaillancourt, president, Retirement,\nVoya Financial. “The SEC’s proposal recognizes that reality, and we\nappreciate the opportunity to contribute to a framework that keeps people\ninformed in the way that works best for them.”\n\nVoya’s recommendations focus on several key areas that would enhance the\nproposed rule’s workability without diminishing investor protection:\n\n\n * Streamline the transition from paper to electronic delivery. Voya recommends a\nsingle, clear paper notice rather than two substantially similar notices. The\ncompany also recommends eliminating the proposed 180-day waiting period or, if\na waiting period is retained, replacing it with a shorter and more practical\ntimeframe. Investors would continue to have the ability to request paper\ndocuments or opt out of electronic delivery.\n\n * Recognize how retirement plans and financial services operate. Voya recommends\nallowing electronic addresses obtained through employers, retirement plans,\naffiliates, and service providers to be used when the intended use is clearly\ndisclosed. This would reduce duplicative enrollment steps and create a more\nconnected experience for retirement plan participants, while preserving their\nability to update their information or choose paper delivery.\n\n * Provide flexible, secure access to online information. Rather than requiring\nlinks to lead directly to individual documents in every instance, Voya\nrecommends permitting investors to access information through a secure home\npage or document center when the material can be reached through a small\nnumber of clear, intuitive steps. This approach would support convenient\naccess while accommodating evolving cybersecurity and authentication\npractices.\n\n * Clarify how firms may address failed electronic deliveries. Voya recommends\nallowing firms to redirect communications to a valid secondary electronic\naddress previously provided or accepted by the investor. This would help\nmaintain timely access to information without requiring unnecessary repetition\nof initial disclosures.\n\nThe recommendations reflect Voya’s broader commitment to expanding access to\nfinancial resources and information, building confidence through clear\ncommunication and meaningful investor choice, and evolving for the future\nthrough secure, practical and adaptable digital experiences.\n\nVoya encouraged the SEC to incorporate these refinements while retaining the\nproposal’s core protections, including investors’ ability to request paper\ncopies, update their electronic addresses and opt out of electronic delivery.\n\nAbout Voya Financial(®\n\n)Voya Financial, Inc. (NYSE: VOYA) is a leading retirement, employee benefits\nand investment management company. Voya’s services and solutions help clear\nthe path to financial confidence and a more fulfilling life for individual,\nworkplace and institutional clients, supporting more than 18 million customer\nrelationships. Certified as a “Great Place to Work” by the Great Place to\nWork® Institute, Voya fosters a culture that values customer centricity,\nintegrity, accountability, agility and inclusivity. Together with customers\nand partners, Voya employees fight for everyone’s opportunity for a better\nfinancial future. For more information visit voya.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.voya.com%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=voya.com&index=2&md5=cbf5e54facbce74c2a7e029cc6545fcc)\nand follow Voya Financial on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoya%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=LinkedIn&index=3&md5=0d45bdc0bfc78989964bc37218ea10b1)\n, Facebook\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.facebook.com%2FVoyaFinancial%2F%23&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=Facebook&index=4&md5=35b1c271d7a8bda691555d2ef5532121)\nand Instagram\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.instagram.com%2Fvoya%2F&esheet=54611962&newsitemid=20260928092771&lan=en-US&anchor=Instagram&index=5&md5=5170ac6bd39865fe6ac19cd76e3174e8)\n.\n\nVOYA-IR VOYA-CF\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260928092771/en/\n(https://www.businesswire.com/news/home/20260928092771/en/)\n\nMedia Contact: \n\nKris Kagel\n\nVoya Financial\n\n(201) 221-6534\n\nKristopher.kagel@voya.com (mailto:Kristopher.kagel@voya.com)\n\nInvestor Relations \n\nMei Ni Chu\n\nVoya Financial\n\n212-309-8999\n\nIR@voya.com (mailto:IR@voya.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-09-28T12:30:00.516386362Z","server_sent_at_ms":1790598600516},"received_at":"2026-09-28T12:30:00.570Z","source_url":"https://www.businesswire.com/news/home/20260928092771/en/"},"analysis":{"id":"142889","press_release_id":"154120","analysis_json":{"industry":{"label":"Capital Markets","sector":"Financials"},"redFlags":[],"eventType":"regulatory","narrative":"Voya Financial submitted a comment letter to the SEC supporting the agency's proposal to modernize electronic delivery of investor disclosures.\n\nThe company recommends streamlining the paper-to-electronic transition, removing the proposed 180-day waiting period, allowing employer-sourced electronic addresses, and clarifying handling of failed e-deliveries.\n\nThe letter is routine regulatory advocacy; it preserves investor opt-out rights and carries no disclosed financial impact for Voya.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"Routine comment-letter advocacy on SEC e-delivery rules — low signal, suppress."},"keyFigures":{"customDimensions":{"customer_relationships":"18 million"}},"quotedText":"Digital communication is not only what people increasingly expect – it can improve investors’ access to information, strengthen security and support a more personalized experience","namedEntities":{"people":[{"name":"Amy Vaillancourt","role":"President, Retirement, Voya Financial"},{"name":"Kris Kagel","role":"media contact"},{"name":"Mei Ni Chu","role":"investor relations contact"}],"products":[],"companies":[{"name":"Voya Financial, Inc.","ticker":"VOYA","relationship":"filer"},{"name":"U.S. Securities and Exchange Commission","relationship":"regulator"}],"dollarAmounts":[]},"materialImpact":{"score":1,"reasoning":"Voya submitted a supportive comment letter to the SEC on an e-delivery modernization proposal. This is routine policy advocacy with no direct financial or operational impact on the filer."},"tickerRelevance":{"others":[],"primary":"VOYA"},"globalImportance":12,"audienceRelevance":15,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"mid-cap","eventGravity":"regulatory-comment-letter","issuerAuthored":true,"householdBrandBoost":false}},"event_type":"regulatory","event_type_secondary":null,"sentiment":"neutral","material_impact_score":1,"narrative":"Voya Financial submitted a comment letter to the SEC supporting the agency's proposal to modernize electronic delivery of investor disclosures.\n\nThe company recommends streamlining the paper-to-electronic transition, removing the proposed 180-day waiting period, allowing employer-sourced electronic addresses, and clarifying handling of failed e-deliveries.\n\nThe letter is routine regulatory advocacy; it preserves investor opt-out rights and carries no disclosed financial impact for Voya.","key_figures":{"customDimensions":{"customer_relationships":"18 million"}},"named_entities":{"people":[{"name":"Amy Vaillancourt","role":"President, Retirement, Voya Financial"},{"name":"Kris Kagel","role":"media contact"},{"name":"Mei Ni Chu","role":"investor relations contact"}],"products":[],"companies":[{"name":"Voya Financial, Inc.","ticker":"VOYA","relationship":"filer"},{"name":"U.S. Securities and Exchange Commission","relationship":"regulator"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-09-28T12:30:05.685Z","global_importance":12,"audience_relevance":15,"importance_components":{"tickerTier":"mid-cap","eventGravity":"regulatory-comment-letter","issuerAuthored":true,"householdBrandBoost":false}},"durationMs":5083,"modelName":"glm-5.3-flashx"}}