{"success":true,"data":{"pressRelease":{"id":"154175","rtpr_id":"nBw14tgVpa-20260928","ticker":"LMN","exchange":"","all_tickers":["LMN"],"title":"Incognito Software Systems Launches NEXA, an AI-Enabled Solution for Automated Broadband Operations","author":"Business Wire","published_at":"2026-09-28T13:00:00.316Z","article_body":"Incognito Software Systems Launches NEXA, an AI-Enabled Solution for Automated\nBroadband Operations\n\nNEXA unifies network, device, service, and subscriber data to help broadband\nservice providers identify issues earlier, improve customer experience, reduce\nchurn, and automate operations.\n\nIncognito Software Systems\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito+Software+Systems&index=1&md5=77f60e2fd53c967d6c4eee565137249f)\n, a leading global provider of service orchestration, device management, and\nnetwork intelligence solutions, today introduced NEXA\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fsolutions%2Fnexa&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=NEXA&index=2&md5=a61fd08f8c835f55c99d4a76d709375c)\n, an AI-driven network intelligence and automation platform that enables\nbroadband service providers to turn operational data into action. NEXA unifies\nnetwork, device, service, and subscriber data in a single intelligence layer,\ndelivering real-time and predictive insights that help service providers\nidentify issues sooner, better understand the subscriber experience, and take\nfaster, more informed action across their operations.\n\nAs service providers seek to differentiate beyond connectivity, subscriber\nexperience has become a critical competitive advantage. However, networks have\nevolved into complex service platforms that span access, edge, customer\npremises, apps, and third-party systems, making it difficult to detect and\nresolve issues quickly.\n\nNEXA addresses this challenge by combining cross-platform observability with\nAI-enabled analytics and automation. Built on an open, scalable architecture,\nNEXA normalizes and correlates data from all of Incognito's products\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fproducts%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito%27s+products&index=3&md5=a1626468d70d30333c209a45744ac62e)\nand other data sources. It applies advanced analytics and machine learning to\norganize data, understand patterns, and connect signals across networks and\nsystems. The result is end-to-end visibility into network health, service\nquality, and device performance across any network, helping providers move\nfrom reactive troubleshooting to proactive, closed-loop operations.\n\n“For broadband service providers, the network often knows when something is\nwrong. The challenge is closing the gap between degraded performance and doing\nsomething about it,” said Craig Sinasac, Head of Product at Incognito.\n“NEXA helps teams move beyond siloed tools and manual troubleshooting by\nconnecting operational signals to subscriber and service impact. With earlier\ninsight and the ability to automate response, service providers can prevent\nmore issues from becoming customer problems.”\n\nNEXA helps service providers improve customer experience, lower operating\ncosts, reduce truck rolls and escalations, and make more informed capacity and\nnetwork investment decisions through features including:\n\n\n * Cross-platform view: A unified view of subscriber, device, network, and\nservice performance across Incognito and third-party data sources.\n\n * Predictive intelligence: Early detection of device degradation, network\ncongestion, and subscriber churn risk using IPDR, IPFIX, TR-069, TR-369, and\nTR-181 data.\n\n * Closed-loop automation: Automated API responses and guided remediation\nworkflows that reduce manual effort and accelerate issue resolution.\n\n * Open, scalable architecture: A Kafka-based streaming pipeline and scalable\ndesign that supports real-time intelligence across millions of connected\ndevices.\n\n * Customizable dashboards: Deliver tailored dashboards and insights aligned with\neach team’s operational and business needs.\n\nRequest a meeting with our team at SCTE TechExpo 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fgo.incognito.com%2Fscte-techexpo-2026&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=SCTE+TechExpo+2026&index=4&md5=87bfcbd189c81e89ce956813c29d50d1)\nor Network X 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fgo.incognito.com%2Fnetworkx-2026&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Network+X+2026&index=5&md5=df958dea06c057136dc1baa502526b3a)\nto see NEXA in action. Discover how NEXA can help elevate the customer\nexperience, improve operational efficiency, and reduce costs by visiting\nwww.incognito.com/solutions/nexa\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fsolutions%2Fnexa&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=www.incognito.com%2Fsolutions%2Fnexa&index=6&md5=86d38d469212ddfdd6e339495912c8ea)\n.\n\nAbout Incognito Software Systems Inc.\n\nIncognito Software Systems Inc.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito+Software+Systems+Inc.&index=7&md5=538408c9562010f067c2120324b1a854)\nprovides service orchestration software and services that help digital service\nproviders manage the next-generation broadband experience. Founded 30 years\nago, Incognito has over 200 customers worldwide, including America Movil, Cox,\nDigicel, Globe, and Orange, leveraging its solutions to fast-track the\nintroduction of innovative broadband services over fiber and 5G fixed wireless\naccess technologies, while delivering a great customer experience. Incognito\nSoftware Systems is a Lumine Group company (TSXV: LMN). Visit\nwww.incognito.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=www.incognito.com&index=8&md5=c801ca42ce8f5f54f32772a8af4d6de6)\nor follow us on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fincognito-software%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=LinkedIn&index=9&md5=0e0237205916ea1e7b943b15df15e93c)\nand X (Twitter)\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fx.com%2Fincognito_sfwr&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=X+%28Twitter%29&index=10&md5=0979c90261bd3b14bb677dc4971f3357)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260928910191/en/\n(https://www.businesswire.com/news/home/20260928910191/en/)\n\nFor media inquiries, please contact: \n\nMatt Mariani\n\nDigital Marketing Manager\n\n+1.613.762.9968\n\nmatt.mariani@incognito.com (mailto:matt.mariani@incognito.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw14tgVpa-20260928","title":"Incognito Software Systems Launches NEXA, an AI-Enabled Solution for Automated Broadband Operations","author":"Business Wire","ticker":"LMN","created":"2026-09-28T13:00:00.316Z","tickers":["LMN"],"exchange":"","article_body":"Incognito Software Systems Launches NEXA, an AI-Enabled Solution for Automated\nBroadband Operations\n\nNEXA unifies network, device, service, and subscriber data to help broadband\nservice providers identify issues earlier, improve customer experience, reduce\nchurn, and automate operations.\n\nIncognito Software Systems\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito+Software+Systems&index=1&md5=77f60e2fd53c967d6c4eee565137249f)\n, a leading global provider of service orchestration, device management, and\nnetwork intelligence solutions, today introduced NEXA\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fsolutions%2Fnexa&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=NEXA&index=2&md5=a61fd08f8c835f55c99d4a76d709375c)\n, an AI-driven network intelligence and automation platform that enables\nbroadband service providers to turn operational data into action. NEXA unifies\nnetwork, device, service, and subscriber data in a single intelligence layer,\ndelivering real-time and predictive insights that help service providers\nidentify issues sooner, better understand the subscriber experience, and take\nfaster, more informed action across their operations.\n\nAs service providers seek to differentiate beyond connectivity, subscriber\nexperience has become a critical competitive advantage. However, networks have\nevolved into complex service platforms that span access, edge, customer\npremises, apps, and third-party systems, making it difficult to detect and\nresolve issues quickly.\n\nNEXA addresses this challenge by combining cross-platform observability with\nAI-enabled analytics and automation. Built on an open, scalable architecture,\nNEXA normalizes and correlates data from all of Incognito's products\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fproducts%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito%27s+products&index=3&md5=a1626468d70d30333c209a45744ac62e)\nand other data sources. It applies advanced analytics and machine learning to\norganize data, understand patterns, and connect signals across networks and\nsystems. The result is end-to-end visibility into network health, service\nquality, and device performance across any network, helping providers move\nfrom reactive troubleshooting to proactive, closed-loop operations.\n\n“For broadband service providers, the network often knows when something is\nwrong. The challenge is closing the gap between degraded performance and doing\nsomething about it,” said Craig Sinasac, Head of Product at Incognito.\n“NEXA helps teams move beyond siloed tools and manual troubleshooting by\nconnecting operational signals to subscriber and service impact. With earlier\ninsight and the ability to automate response, service providers can prevent\nmore issues from becoming customer problems.”\n\nNEXA helps service providers improve customer experience, lower operating\ncosts, reduce truck rolls and escalations, and make more informed capacity and\nnetwork investment decisions through features including:\n\n\n * Cross-platform view: A unified view of subscriber, device, network, and\nservice performance across Incognito and third-party data sources.\n\n * Predictive intelligence: Early detection of device degradation, network\ncongestion, and subscriber churn risk using IPDR, IPFIX, TR-069, TR-369, and\nTR-181 data.\n\n * Closed-loop automation: Automated API responses and guided remediation\nworkflows that reduce manual effort and accelerate issue resolution.\n\n * Open, scalable architecture: A Kafka-based streaming pipeline and scalable\ndesign that supports real-time intelligence across millions of connected\ndevices.\n\n * Customizable dashboards: Deliver tailored dashboards and insights aligned with\neach team’s operational and business needs.\n\nRequest a meeting with our team at SCTE TechExpo 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fgo.incognito.com%2Fscte-techexpo-2026&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=SCTE+TechExpo+2026&index=4&md5=87bfcbd189c81e89ce956813c29d50d1)\nor Network X 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fgo.incognito.com%2Fnetworkx-2026&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Network+X+2026&index=5&md5=df958dea06c057136dc1baa502526b3a)\nto see NEXA in action. Discover how NEXA can help elevate the customer\nexperience, improve operational efficiency, and reduce costs by visiting\nwww.incognito.com/solutions/nexa\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2Fsolutions%2Fnexa&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=www.incognito.com%2Fsolutions%2Fnexa&index=6&md5=86d38d469212ddfdd6e339495912c8ea)\n.\n\nAbout Incognito Software Systems Inc.\n\nIncognito Software Systems Inc.\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=Incognito+Software+Systems+Inc.&index=7&md5=538408c9562010f067c2120324b1a854)\nprovides service orchestration software and services that help digital service\nproviders manage the next-generation broadband experience. Founded 30 years\nago, Incognito has over 200 customers worldwide, including America Movil, Cox,\nDigicel, Globe, and Orange, leveraging its solutions to fast-track the\nintroduction of innovative broadband services over fiber and 5G fixed wireless\naccess technologies, while delivering a great customer experience. Incognito\nSoftware Systems is a Lumine Group company (TSXV: LMN). Visit\nwww.incognito.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.incognito.com%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=www.incognito.com&index=8&md5=c801ca42ce8f5f54f32772a8af4d6de6)\nor follow us on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fincognito-software%2F&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=LinkedIn&index=9&md5=0e0237205916ea1e7b943b15df15e93c)\nand X (Twitter)\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fx.com%2Fincognito_sfwr&esheet=54610801&newsitemid=20260928910191&lan=en-US&anchor=X+%28Twitter%29&index=10&md5=0979c90261bd3b14bb677dc4971f3357)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260928910191/en/\n(https://www.businesswire.com/news/home/20260928910191/en/)\n\nFor media inquiries, please contact: \n\nMatt Mariani\n\nDigital Marketing Manager\n\n+1.613.762.9968\n\nmatt.mariani@incognito.com (mailto:matt.mariani@incognito.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-09-28T13:00:00.658531284Z","server_sent_at_ms":1790600400658},"received_at":"2026-09-28T13:00:00.709Z","source_url":"https://www.businesswire.com/news/home/20260928910191/en/"},"analysis":{"id":"142947","press_release_id":"154175","analysis_json":{"industry":{"label":"Software","sector":"Information Technology"},"redFlags":[],"eventType":"product_launch","narrative":"Incognito Software Systems, a Lumine Group (TSXV: LMN) company, launched NEXA, an AI-driven network intelligence and automation platform for broadband service providers.\n\nNEXA unifies network, device, service, and subscriber data to enable predictive insights and closed-loop automation, targeting lower operating costs, fewer truck rolls, and reduced churn.\n\nIncognito says it has over 200 customers worldwide including America Movil, Cox, and Orange; the company will demo NEXA at SCTE TechExpo 2026 and Network X 2026.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Lumine Group subsidiary Incognito launches NEXA AI platform for broadband automation -- modest positive, watch for customer adoption signals."},"keyFigures":{"customDimensions":{"company_age_years":30,"customers_worldwide":200}},"quotedText":"NEXA helps teams move beyond siloed tools and manual troubleshooting by connecting operational signals to subscriber and service impact.","namedEntities":{"people":[{"name":"Craig Sinasac","role":"Head of Product at Incognito"},{"name":"Matt Mariani","role":"Digital Marketing Manager"}],"products":["NEXA"],"companies":[{"name":"Incognito Software Systems","ticker":"LMN","relationship":"subsidiary of Lumine Group"},{"name":"Lumine Group","ticker":"LMN","relationship":"parent company"},{"name":"America Movil","relationship":"customer"},{"name":"Cox","relationship":"customer"},{"name":"Digicel","relationship":"customer"},{"name":"Globe","relationship":"customer"},{"name":"Orange","relationship":"customer"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"Routine product launch of an AI-enabled software platform by Incognito, a subsidiary of Lumine Group (LMN). No financial figures, contracts, or guidance disclosed; modest positive for the portfolio company's growth narrative."},"tickerRelevance":{"others":[],"primary":"LMN"},"globalImportance":12,"audienceRelevance":8,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"small-cap (TSXV)","eventGravity":"routine product launch","subsidiaryEvent":true,"financialDisclosure":false}},"event_type":"product_launch","event_type_secondary":null,"sentiment":"bullish","material_impact_score":2,"narrative":"Incognito Software Systems, a Lumine Group (TSXV: LMN) company, launched NEXA, an AI-driven network intelligence and automation platform for broadband service providers.\n\nNEXA unifies network, device, service, and subscriber data to enable predictive insights and closed-loop automation, targeting lower operating costs, fewer truck rolls, and reduced churn.\n\nIncognito says it has over 200 customers worldwide including America Movil, Cox, and Orange; the company will demo NEXA at SCTE TechExpo 2026 and Network X 2026.","key_figures":{"customDimensions":{"company_age_years":30,"customers_worldwide":200}},"named_entities":{"people":[{"name":"Craig Sinasac","role":"Head of Product at Incognito"},{"name":"Matt Mariani","role":"Digital Marketing Manager"}],"products":["NEXA"],"companies":[{"name":"Incognito Software Systems","ticker":"LMN","relationship":"subsidiary of Lumine Group"},{"name":"Lumine Group","ticker":"LMN","relationship":"parent company"},{"name":"America Movil","relationship":"customer"},{"name":"Cox","relationship":"customer"},{"name":"Digicel","relationship":"customer"},{"name":"Globe","relationship":"customer"},{"name":"Orange","relationship":"customer"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-09-28T13:00:06.671Z","global_importance":12,"audience_relevance":8,"importance_components":{"tickerTier":"small-cap (TSXV)","eventGravity":"routine product launch","subsidiaryEvent":true,"financialDisclosure":false}},"durationMs":5872,"modelName":"glm-5.3-flashx"}}