{"success":true,"data":{"pressRelease":{"id":"154617","rtpr_id":"nGNX7BNb5q-20260928","ticker":"TTEC","exchange":"NASDAQ","all_tickers":["TTEC"],"title":"TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year","author":"Globe Newswire","published_at":"2026-09-28T21:00:00.121Z","article_body":"AUSTIN, Texas, Sept. 28, 2026 (GLOBE NEWSWIRE) -- TTEC Digital\n(https://www.globenewswire.com/Tracker?data=wOvgju2V8IknD57P-D2uqaTc21sRigX5hOuesV8xAWgFFGtojCN2BIoWczfvo0-UP6c334lzgCp6ojMwlMT8tiw4oMaRh2IYSik39kEyaYk=),\none of the largest pure-play customer experience (CX) solutions partners for\ndata, AI, and observability and security, today announced it has earned the\nMicrosoft AI Business Solutions Inner Circle award for 2026-2027. This marks\nTTEC Digital's eleventh consecutive year earning Inner Circle membership.\n\nWhat Inner Circle recognition means\n\nParticipation within Inner Circle is based on sales achievements that rank\nTTEC Digital in the top echelon of Microsoft’s AI Business Solutions global\nnetwork of partners.\n\n“Organizations are under pressure to turn AI investment into real business\nresults,” said Chris Brown, president of TTEC Digital. “Our longstanding\nrelationship with Microsoft lets us combine leading technology with deep\ncustomer experience expertise to help clients scale AI responsibly and realize\nvalue faster.”\n\nWhat TTEC Digital’s Microsoft practice delivers\n\nThrough its Microsoft practice, TTEC Digital helps leading brands become\nfrontier enterprises by identifying high-value opportunities for AI, business\nprocess modernization, and intelligent automation that accelerate\nproductivity, improve customer outcomes, and create measurable business value.\nCommand across the Microsoft platform — spanning business applications,\ncloud and AI platforms, and security — empowers organizations to move beyond\nAI pilots to enterprise-wide transformation and lasting competitive advantage.\n\n“The measure of enterprise AI is not what it can demonstrate, but the\nmeasurable results it delivers in a live customer environment. Organizations\nneed solutions that perform reliably under real conditions and produce\noutcomes they can quantify. That is what our Microsoft Practice delivers every\nday,” said Ross Lotharius, global leader of the Microsoft practice at TTEC\nDigital.\n\n“Inner Circle partners represent our top selling partners worldwide. But it\nis more than a sales recognition; it’s a community of industry leaders who\nwork closely with Microsoft to accelerate innovation, share experience, and\nshape the future of AI-powered business transformation. The collaboration and\ncommitment to customer success demonstrated by this community helps us advance\nthe entire AI Business Solutions partner ecosystem around the world to deliver\ntransformative business outcomes at scale,” said Niels Jensen, Microsoft AI\nBusiness Solutions ERP lead in Enterprise Partner Solutions.\n\nInner Circle membership benefits\n\nAs part of Inner Circle membership, TTEC Digital will participate in the Inner\nCircle Summit in spring 2027 as well as virtual meetings between September\n2026 and June 2027, where members have a unique opportunity to discuss\nstrategy with Microsoft executives and other Inner Circle partners, learn more\nabout Microsoft's roadmaps and future plans, establish strong executive\nconnections, and collaborate on best practices.\n\nAdditional Microsoft designations\n\nTTEC Digital's recognition as Microsoft Dynamics 365 Service Partner of the\nYear\n(https://www.globenewswire.com/Tracker?data=kcE8RoDcfmiixQIsEDf0aQmjJ_nYQZg1osJrnAitqut-f-o1lRky2xj_-2oXIziJUppGhE0vlRx3uFOKVYYp54LeDc5QxLbwnziSeGIugAivUuuruFsubK6-tybXoAsjq0pN2qLx3he4UFkmvE5MLlZcq_5YoAnAqjTaxjYzc_XIQHuWHGHhlktv0Puaz8PmMOscslyh0Zdogsf4X1mxWYviYz-0FgFjVrcGkJYVFdT_QJR_exick_Js4xMfJNNDQqxzsvsgrYrRf4WgZnao7w==)\nand its Solution Partner designations and specializations across AI Business\nSolutions and Cloud & AI Platforms further underscore the company's commitment\nto delivering transformative outcomes for clients.\n\nTo learn more about TTEC Digital’s collaboration with Microsoft,\nvisit: https://ttecdigital.com/partners/microsoft.\n\nAbout TTEC Digital\n\nTTEC Digital is one of the largest pure-play Customer Experience (CX)\ntechnology partners globally, with a deep foundation in data, AI, and\nobservability & security with 2,000 technologists that innovate, architect,\nintegrate, and operate CX technology solutions for more than 1,000 clients\nacross North America, Europe and Asia Pacific. TTEC Digital defines CX as\neverything that happens between a company and its customers: every\nconversation, every channel, every touchpoint, and the technology that makes\nthose experiences possible. Certified at the highest tier across every major\nCX technology platform covering data, analytics, contact center, CRM, cloud,\nand frontier AI, we are a single accountable partner, from the first\narchitecture decision through deployment and ongoing operations. The\ncompany’s professional services, managed services, proprietary software, and\nforward-deployed engineers give clients the depth of a global firm and the\nagility of a strategic partner — measured on outcomes delivered, not hours\nbilled. Learn more at ttecdigital.com\n(https://www.globenewswire.com/Tracker?data=kuByyeSBP-24VTpFxycYT_Xy0udcRX_F6MxyyM0swn4F_OTQ5KaGZTJFr0XnK0gVX76fglimFQ2c0opHbsAyyFHFYRqJWt0bPzLVf-xEZMs=).\n\nMedia Contact:\nMeredith Mathews\nMeredith.mathews@ttec.com\n\n(https://www.globenewswire.com/NewsRoom/AttachmentNg/7237f9e0-9f12-408b-87ef-0fb1dd8a23af)\n\n\n\nGlobeNewswire, Inc. 2026","article_body_html":"","raw_payload":{"data":{"id":"nGNX7BNb5q-20260928","title":"TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year","author":"Globe Newswire","ticker":"TTEC","created":"2026-09-28T21:00:00.121Z","tickers":["TTEC"],"exchange":"NASDAQ","article_body":"AUSTIN, Texas, Sept. 28, 2026 (GLOBE NEWSWIRE) -- TTEC Digital\n(https://www.globenewswire.com/Tracker?data=wOvgju2V8IknD57P-D2uqaTc21sRigX5hOuesV8xAWgFFGtojCN2BIoWczfvo0-UP6c334lzgCp6ojMwlMT8tiw4oMaRh2IYSik39kEyaYk=),\none of the largest pure-play customer experience (CX) solutions partners for\ndata, AI, and observability and security, today announced it has earned the\nMicrosoft AI Business Solutions Inner Circle award for 2026-2027. This marks\nTTEC Digital's eleventh consecutive year earning Inner Circle membership.\n\nWhat Inner Circle recognition means\n\nParticipation within Inner Circle is based on sales achievements that rank\nTTEC Digital in the top echelon of Microsoft’s AI Business Solutions global\nnetwork of partners.\n\n“Organizations are under pressure to turn AI investment into real business\nresults,” said Chris Brown, president of TTEC Digital. “Our longstanding\nrelationship with Microsoft lets us combine leading technology with deep\ncustomer experience expertise to help clients scale AI responsibly and realize\nvalue faster.”\n\nWhat TTEC Digital’s Microsoft practice delivers\n\nThrough its Microsoft practice, TTEC Digital helps leading brands become\nfrontier enterprises by identifying high-value opportunities for AI, business\nprocess modernization, and intelligent automation that accelerate\nproductivity, improve customer outcomes, and create measurable business value.\nCommand across the Microsoft platform — spanning business applications,\ncloud and AI platforms, and security — empowers organizations to move beyond\nAI pilots to enterprise-wide transformation and lasting competitive advantage.\n\n“The measure of enterprise AI is not what it can demonstrate, but the\nmeasurable results it delivers in a live customer environment. Organizations\nneed solutions that perform reliably under real conditions and produce\noutcomes they can quantify. That is what our Microsoft Practice delivers every\nday,” said Ross Lotharius, global leader of the Microsoft practice at TTEC\nDigital.\n\n“Inner Circle partners represent our top selling partners worldwide. But it\nis more than a sales recognition; it’s a community of industry leaders who\nwork closely with Microsoft to accelerate innovation, share experience, and\nshape the future of AI-powered business transformation. The collaboration and\ncommitment to customer success demonstrated by this community helps us advance\nthe entire AI Business Solutions partner ecosystem around the world to deliver\ntransformative business outcomes at scale,” said Niels Jensen, Microsoft AI\nBusiness Solutions ERP lead in Enterprise Partner Solutions.\n\nInner Circle membership benefits\n\nAs part of Inner Circle membership, TTEC Digital will participate in the Inner\nCircle Summit in spring 2027 as well as virtual meetings between September\n2026 and June 2027, where members have a unique opportunity to discuss\nstrategy with Microsoft executives and other Inner Circle partners, learn more\nabout Microsoft's roadmaps and future plans, establish strong executive\nconnections, and collaborate on best practices.\n\nAdditional Microsoft designations\n\nTTEC Digital's recognition as Microsoft Dynamics 365 Service Partner of the\nYear\n(https://www.globenewswire.com/Tracker?data=kcE8RoDcfmiixQIsEDf0aQmjJ_nYQZg1osJrnAitqut-f-o1lRky2xj_-2oXIziJUppGhE0vlRx3uFOKVYYp54LeDc5QxLbwnziSeGIugAivUuuruFsubK6-tybXoAsjq0pN2qLx3he4UFkmvE5MLlZcq_5YoAnAqjTaxjYzc_XIQHuWHGHhlktv0Puaz8PmMOscslyh0Zdogsf4X1mxWYviYz-0FgFjVrcGkJYVFdT_QJR_exick_Js4xMfJNNDQqxzsvsgrYrRf4WgZnao7w==)\nand its Solution Partner designations and specializations across AI Business\nSolutions and Cloud & AI Platforms further underscore the company's commitment\nto delivering transformative outcomes for clients.\n\nTo learn more about TTEC Digital’s collaboration with Microsoft,\nvisit: https://ttecdigital.com/partners/microsoft.\n\nAbout TTEC Digital\n\nTTEC Digital is one of the largest pure-play Customer Experience (CX)\ntechnology partners globally, with a deep foundation in data, AI, and\nobservability & security with 2,000 technologists that innovate, architect,\nintegrate, and operate CX technology solutions for more than 1,000 clients\nacross North America, Europe and Asia Pacific. TTEC Digital defines CX as\neverything that happens between a company and its customers: every\nconversation, every channel, every touchpoint, and the technology that makes\nthose experiences possible. Certified at the highest tier across every major\nCX technology platform covering data, analytics, contact center, CRM, cloud,\nand frontier AI, we are a single accountable partner, from the first\narchitecture decision through deployment and ongoing operations. The\ncompany’s professional services, managed services, proprietary software, and\nforward-deployed engineers give clients the depth of a global firm and the\nagility of a strategic partner — measured on outcomes delivered, not hours\nbilled. Learn more at ttecdigital.com\n(https://www.globenewswire.com/Tracker?data=kuByyeSBP-24VTpFxycYT_Xy0udcRX_F6MxyyM0swn4F_OTQ5KaGZTJFr0XnK0gVX76fglimFQ2c0opHbsAyyFHFYRqJWt0bPzLVf-xEZMs=).\n\nMedia Contact:\nMeredith Mathews\nMeredith.mathews@ttec.com\n\n(https://www.globenewswire.com/NewsRoom/AttachmentNg/7237f9e0-9f12-408b-87ef-0fb1dd8a23af)\n\n\n\nGlobeNewswire, Inc. 2026"},"type":"article","timestamp":"2026-09-28T21:00:00.16667012Z","server_sent_at_ms":1790629200166},"received_at":"2026-09-28T21:00:00.338Z","source_url":null},"analysis":{"id":"143378","press_release_id":"154617","analysis_json":{"industry":{"label":"IT Services","sector":"Information Technology"},"redFlags":[],"eventType":"other","narrative":"TTEC Digital earned the Microsoft AI Business Solutions Inner Circle award for 2026-2027, its eleventh consecutive year receiving the recognition.\n\nInner Circle membership is based on sales achievements ranking TTEC Digital among the top Microsoft AI Business Solutions partners globally.\n\nThe award is a marketing credential with no quantified financial impact; it reinforces TTEC Digital's positioning in AI and CX services but warrants no trading action.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Routine vendor-partner award recognition -- suppress or file as low-signal marketing."},"keyFigures":{"customDimensions":{"clients":"more than 1,000","technologists":2000}},"quotedText":"Our longstanding relationship with Microsoft lets us combine leading technology with deep customer experience expertise to help clients scale AI responsibly and realize value faster.","namedEntities":{"people":[{"name":"Chris Brown","role":"President of TTEC Digital"},{"name":"Ross Lotharius","role":"Global leader, Microsoft practice, TTEC Digital"},{"name":"Niels Jensen","role":"Microsoft AI Business Solutions ERP lead, Enterprise Partner Solutions"},{"name":"Meredith Mathews","role":"Media contact"}],"products":["Microsoft Dynamics 365","Microsoft AI Business Solutions","Microsoft Cloud & AI Platforms"],"companies":[{"name":"TTEC Digital","ticker":"TTEC","relationship":"filer / award recipient"},{"name":"Microsoft","relationship":"partner"}],"dollarAmounts":[]},"materialImpact":{"score":1,"reasoning":"Vendor award/recognition (Microsoft Inner Circle membership) for TTEC Digital's Microsoft practice. 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