{"success":true,"data":{"pressRelease":{"id":"155208","rtpr_id":"nBw9MSWYxa-20260929","ticker":"NTCT","exchange":"NASDAQ","all_tickers":["NTCT"],"title":"NETSCOUT Accelerates Problem Solving With Conversational AI","author":"Business Wire","published_at":"2026-09-29T12:00:01.019Z","article_body":"NETSCOUT Accelerates Problem Solving With Conversational AI\n\nnGenius Copilot Provides Evidence-Based Answers to Questions about Service\nDisruptions and Business Impact\n\nNETSCOUT (NASDAQ: NTCT), a leading provider of network observability, AIOps,\ncybersecurity, and DDoS attack protection solutions, today announced\nnGenius(®) Copilot, an AI-powered conversational extension to nGeniusONE(®)\nthat provides intuitive access to NETSCOUT(®) Smart Data. It gives more\npeople access to Smart Data for easier and faster ways to investigate service\ndisruptions and assess business impact.\n\nnGenius Copilot\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngenius-copilot&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGenius+Copilot&index=1&md5=5c094492654b3f19e67b86126c50f3f8)\nis grounded in NETSCOUT Smart Data, the high-fidelity, contextual data derived\nfrom observed network, application, service, and user interactions. By\ntransforming natural language questions into evidence-based answers, relevant\nvisualizations, supporting evidence, and suggested follow-up inquiries, it\nhelps experienced engineers accelerate complex investigations while enabling a\nbroader range of professionals to benefit from advanced operational\nintelligence.\n\nAccelerating Problem Resolutions with Trusted Smart Data\n\nAs hybrid environments and digital dependencies become more complex, resolving\nservice disruptions requires IT teams to interpret growing volumes of\noperational data and connect evidence across applications, infrastructure,\nnetworks, and external services. nGenius Copilot simplifies that process,\ntransforming natural-language questions into clear, evidence-based answers\ngrounded in NETSCOUT Smart Data, helping more members of an organization\nidentify contributing conditions, assess business impact, and act faster.\n\n“Reliable AI starts with reliable data,” said Phil Gray, AVP, product\nmanagement, NETSCOUT. “nGenius Copilot combines an intuitive conversational\nexperience with the depth and context of NETSCOUT Smart Data. It helps teams\nquickly uncover relevant evidence, understand contributing conditions and\nbusiness impact, and collaborate around a consistent view of what occurred.\nUltimately, it enables customers to realize greater value from the NETSCOUT\nintelligence they already have.”\n\nFrom Natural-Language Questions to Evidence-based Answers\n\nSimple direct questions can be asked, such as: Which applications are\nresponding slowly or experiencing increased latency? Which users, locations,\nor services are affected? What network, application, server, or external\nconditions may be contributing to the problem? nGenius Copilot interprets the\nquestion, applies the relevant Smart Data, and presents the resulting analysis\nin clear language with visual context and supporting evidence.\n\nnGenius Copilot is available for purchase now and helps organizations:\n\n\n * Accelerate problem identification: Guide investigations from an initial\nsymptom to the applications, services, network conditions, and dependencies\ncontributing to the issue.\n\n * Prioritize business impact: Show which users, locations, services, and\ntransactions are affected so teams can focus resources where they matter most.\n\n * Scale operational expertise: Make Smart Data accessible through\nnatural-language questions, guided analysis, and clear explanations while\nhelping senior engineers investigate complex problems more efficiently.\n\n * Improve cross-team collaboration: Translate detailed technical evidence into\nclear explanations and visualizations that network, application,\ninfrastructure, service, and business teams can use together.\n\n * Enhance the value of NETSCOUT deployments: Bring Smart Data directly into\neveryday workflows and enable more professionals to benefit from the data\ntheir organizations already collect.\n\nnGenius Copilot supports NETSCOUT’s commitment to make its packet-derived\nSmart Data more accessible and easier to use where operational decisions are\nmade. It lets people ask questions in natural language, examine supporting\nevidence, and identify the conditions affecting services and users. For\ncustomers, that means a faster path from disruption to resolution. For\nNETSCOUT, it extends the value of its data into AI-assisted operations.\n\nResources:\n\n\n * Learn more about \nnGenius Copilot\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngenius-copilot&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGenius+Copilot&index=2&md5=d22543e7021e3179f5a1184b15b022b4)\n\nand the \nnGeniusONE\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngeniusone-solution&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGeniusONE&index=3&md5=0447bf61e22215a4a179392e5f57e4ea)\n\nsolution.\n\n * Read about the \nNETSCOUT Data Platform\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fplatform&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=NETSCOUT+Data+Platform&index=4&md5=f379f2372b87f64d5801bbe59a8adc1c)\n\n, which transforms observed network traffic into contextual Smart Data at the\nsource.\n\n * Review EMA’s \nNetwork Management Megatrends 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Freports%2Fnetwork-management-megatrends-2026&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=Network+Management+Megatrends+2026&index=5&md5=7155285884bacfdbde8a63e3e6323f0c)\n\nresearch.\n\nAbout NETSCOUT\n\nNETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from\ncyberattacks and performance and availability disruptions through its unique\nvisibility platform and solutions powered by its pioneering deep packet\ninspection at scale technology. As a leading provider of network\nobservability, AIOps, carrier service assurance, cybersecurity, and\nDistributed Denial-of-Service (DDoS) attack protection solutions, NETSCOUT\nserves the world’s largest enterprises, service providers, and public sector\norganizations. Learn more at www.netscout.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.netscout.com&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=www.netscout.com&index=6&md5=2922883b1f13bed0ea8e8e6cc41675eb)\nor follow @NETSCOUT on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetscout%2F&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=LinkedIn&index=7&md5=6f4b047b4c7b084241efb26fc68c1001)\n, X\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Ftwitter.com%2FNETSCOUT&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=X&index=8&md5=b14dc19fc7155eb633f0df4a05417dcc)\n, or Facebook\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.facebook.com%2FNETSCOUTinc&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=Facebook&index=9&md5=2e29c4c5c0b7d6c308ed964fd9e04af7)\n.\n\n©2026 NETSCOUT SYSTEMS, INC. All rights reserved. Third-party trademarks\nmentioned are the property of their respective owners.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260929341652/en/\n(https://www.businesswire.com/news/home/20260929341652/en/)\n\nEditorial Contacts:\n\n\n\nChris Lucas\n\nNETSCOUT Systems, Inc.\n\n+1 978 614 4124\n\nchris.lucas@netscout.com \n(mailto:chris.lucas@netscout.com) \n\n\nChris Shattuck\n\nFinn Partners for NETSCOUT\n\n+1 404 502 6755\n\nNETSCOUT-US@FinnPartners.com (mailto:NETSCOUT-US@FinnPartners.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw9MSWYxa-20260929","title":"NETSCOUT Accelerates Problem Solving With Conversational AI","author":"Business Wire","ticker":"NTCT","created":"2026-09-29T12:00:01.019Z","tickers":["NTCT"],"exchange":"NASDAQ","article_body":"NETSCOUT Accelerates Problem Solving With Conversational AI\n\nnGenius Copilot Provides Evidence-Based Answers to Questions about Service\nDisruptions and Business Impact\n\nNETSCOUT (NASDAQ: NTCT), a leading provider of network observability, AIOps,\ncybersecurity, and DDoS attack protection solutions, today announced\nnGenius(®) Copilot, an AI-powered conversational extension to nGeniusONE(®)\nthat provides intuitive access to NETSCOUT(®) Smart Data. It gives more\npeople access to Smart Data for easier and faster ways to investigate service\ndisruptions and assess business impact.\n\nnGenius Copilot\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngenius-copilot&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGenius+Copilot&index=1&md5=5c094492654b3f19e67b86126c50f3f8)\nis grounded in NETSCOUT Smart Data, the high-fidelity, contextual data derived\nfrom observed network, application, service, and user interactions. By\ntransforming natural language questions into evidence-based answers, relevant\nvisualizations, supporting evidence, and suggested follow-up inquiries, it\nhelps experienced engineers accelerate complex investigations while enabling a\nbroader range of professionals to benefit from advanced operational\nintelligence.\n\nAccelerating Problem Resolutions with Trusted Smart Data\n\nAs hybrid environments and digital dependencies become more complex, resolving\nservice disruptions requires IT teams to interpret growing volumes of\noperational data and connect evidence across applications, infrastructure,\nnetworks, and external services. nGenius Copilot simplifies that process,\ntransforming natural-language questions into clear, evidence-based answers\ngrounded in NETSCOUT Smart Data, helping more members of an organization\nidentify contributing conditions, assess business impact, and act faster.\n\n“Reliable AI starts with reliable data,” said Phil Gray, AVP, product\nmanagement, NETSCOUT. “nGenius Copilot combines an intuitive conversational\nexperience with the depth and context of NETSCOUT Smart Data. It helps teams\nquickly uncover relevant evidence, understand contributing conditions and\nbusiness impact, and collaborate around a consistent view of what occurred.\nUltimately, it enables customers to realize greater value from the NETSCOUT\nintelligence they already have.”\n\nFrom Natural-Language Questions to Evidence-based Answers\n\nSimple direct questions can be asked, such as: Which applications are\nresponding slowly or experiencing increased latency? Which users, locations,\nor services are affected? What network, application, server, or external\nconditions may be contributing to the problem? nGenius Copilot interprets the\nquestion, applies the relevant Smart Data, and presents the resulting analysis\nin clear language with visual context and supporting evidence.\n\nnGenius Copilot is available for purchase now and helps organizations:\n\n\n * Accelerate problem identification: Guide investigations from an initial\nsymptom to the applications, services, network conditions, and dependencies\ncontributing to the issue.\n\n * Prioritize business impact: Show which users, locations, services, and\ntransactions are affected so teams can focus resources where they matter most.\n\n * Scale operational expertise: Make Smart Data accessible through\nnatural-language questions, guided analysis, and clear explanations while\nhelping senior engineers investigate complex problems more efficiently.\n\n * Improve cross-team collaboration: Translate detailed technical evidence into\nclear explanations and visualizations that network, application,\ninfrastructure, service, and business teams can use together.\n\n * Enhance the value of NETSCOUT deployments: Bring Smart Data directly into\neveryday workflows and enable more professionals to benefit from the data\ntheir organizations already collect.\n\nnGenius Copilot supports NETSCOUT’s commitment to make its packet-derived\nSmart Data more accessible and easier to use where operational decisions are\nmade. It lets people ask questions in natural language, examine supporting\nevidence, and identify the conditions affecting services and users. For\ncustomers, that means a faster path from disruption to resolution. For\nNETSCOUT, it extends the value of its data into AI-assisted operations.\n\nResources:\n\n\n * Learn more about \nnGenius Copilot\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngenius-copilot&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGenius+Copilot&index=2&md5=d22543e7021e3179f5a1184b15b022b4)\n\nand the \nnGeniusONE\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fproduct%2Fngeniusone-solution&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=nGeniusONE&index=3&md5=0447bf61e22215a4a179392e5f57e4ea)\n\nsolution.\n\n * Read about the \nNETSCOUT Data Platform\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Fplatform&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=NETSCOUT+Data+Platform&index=4&md5=f379f2372b87f64d5801bbe59a8adc1c)\n\n, which transforms observed network traffic into contextual Smart Data at the\nsource.\n\n * Review EMA’s \nNetwork Management Megatrends 2026\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.netscout.com%2Freports%2Fnetwork-management-megatrends-2026&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=Network+Management+Megatrends+2026&index=5&md5=7155285884bacfdbde8a63e3e6323f0c)\n\nresearch.\n\nAbout NETSCOUT\n\nNETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from\ncyberattacks and performance and availability disruptions through its unique\nvisibility platform and solutions powered by its pioneering deep packet\ninspection at scale technology. As a leading provider of network\nobservability, AIOps, carrier service assurance, cybersecurity, and\nDistributed Denial-of-Service (DDoS) attack protection solutions, NETSCOUT\nserves the world’s largest enterprises, service providers, and public sector\norganizations. Learn more at www.netscout.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.netscout.com&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=www.netscout.com&index=6&md5=2922883b1f13bed0ea8e8e6cc41675eb)\nor follow @NETSCOUT on LinkedIn\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetscout%2F&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=LinkedIn&index=7&md5=6f4b047b4c7b084241efb26fc68c1001)\n, X\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Ftwitter.com%2FNETSCOUT&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=X&index=8&md5=b14dc19fc7155eb633f0df4a05417dcc)\n, or Facebook\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.facebook.com%2FNETSCOUTinc&esheet=54612243&newsitemid=20260929341652&lan=en-US&anchor=Facebook&index=9&md5=2e29c4c5c0b7d6c308ed964fd9e04af7)\n.\n\n©2026 NETSCOUT SYSTEMS, INC. All rights reserved. Third-party trademarks\nmentioned are the property of their respective owners.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260929341652/en/\n(https://www.businesswire.com/news/home/20260929341652/en/)\n\nEditorial Contacts:\n\n\n\nChris Lucas\n\nNETSCOUT Systems, Inc.\n\n+1 978 614 4124\n\nchris.lucas@netscout.com \n(mailto:chris.lucas@netscout.com) \n\n\nChris Shattuck\n\nFinn Partners for NETSCOUT\n\n+1 404 502 6755\n\nNETSCOUT-US@FinnPartners.com (mailto:NETSCOUT-US@FinnPartners.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-09-29T12:00:01.082629099Z","server_sent_at_ms":1790683201082},"received_at":"2026-09-29T12:00:01.133Z","source_url":"https://www.businesswire.com/news/home/20260929341652/en/"},"analysis":{"id":"143943","press_release_id":"155208","analysis_json":{"industry":{"label":"Software","sector":"Information Technology"},"redFlags":[],"eventType":"product_launch","narrative":"NETSCOUT launched nGenius Copilot, an AI-powered conversational extension to nGeniusONE that answers natural-language questions about service disruptions using the company's packet-derived Smart Data.\n\nThe product is available for purchase now and targets faster problem identification, business-impact prioritization, and broader access to operational intelligence across IT teams.\n\nStrategically, the launch extends NETSCOUT's existing data assets into AI-assisted operations, but it is an incremental product announcement with no disclosed financial impact.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"Incremental AI product add-on extends Smart Data monetization; unlikely to move NTCT near term."},"keyFigures":{},"quotedText":"Reliable AI starts with reliable data","namedEntities":{"people":[{"name":"Phil Gray","role":"AVP, product management, NETSCOUT"},{"name":"Chris Lucas","role":"editorial contact, NETSCOUT Systems, Inc."},{"name":"Chris Shattuck","role":"Finn Partners for NETSCOUT"}],"products":["nGenius Copilot","nGeniusONE","NETSCOUT Smart Data","NETSCOUT Data Platform"],"companies":[{"name":"NETSCOUT SYSTEMS, INC.","ticker":"NTCT","relationship":"filer"},{"name":"Finn Partners","relationship":"PR agency"},{"name":"EMA","relationship":"research firm cited"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"Routine product launch of an AI copilot add-on to the existing nGeniusONE platform; available now but no revenue figures, pricing, or customer commitments disclosed."},"tickerRelevance":{"others":[],"primary":"NTCT"},"globalImportance":18,"audienceRelevance":22,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"mid-cap","eventGravity":"routine-product-launch","householdBrandBoost":0,"retailFavoriteBoost":0}},"event_type":"product_launch","event_type_secondary":null,"sentiment":"bullish","material_impact_score":2,"narrative":"NETSCOUT launched nGenius Copilot, an AI-powered conversational extension to nGeniusONE that answers natural-language questions about service disruptions using the company's packet-derived Smart Data.\n\nThe product is available for purchase now and targets faster problem identification, business-impact prioritization, and broader access to operational intelligence across IT teams.\n\nStrategically, the launch extends NETSCOUT's existing data assets into AI-assisted operations, but it is an incremental product announcement with no disclosed financial impact.","key_figures":{},"named_entities":{"people":[{"name":"Phil Gray","role":"AVP, product management, NETSCOUT"},{"name":"Chris Lucas","role":"editorial contact, NETSCOUT Systems, Inc."},{"name":"Chris Shattuck","role":"Finn Partners for NETSCOUT"}],"products":["nGenius Copilot","nGeniusONE","NETSCOUT Smart Data","NETSCOUT Data Platform"],"companies":[{"name":"NETSCOUT SYSTEMS, INC.","ticker":"NTCT","relationship":"filer"},{"name":"Finn Partners","relationship":"PR agency"},{"name":"EMA","relationship":"research firm cited"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-09-29T12:00:12.536Z","global_importance":18,"audience_relevance":22,"importance_components":{"tickerTier":"mid-cap","eventGravity":"routine-product-launch","householdBrandBoost":0,"retailFavoriteBoost":0}},"durationMs":5131,"modelName":"glm-5.3-flashx"}}