{"success":true,"data":{"pressRelease":{"id":"160897","rtpr_id":"nBw4jJwQpa-20261005","ticker":"III","exchange":"NASDAQ","all_tickers":["III"],"title":"U.S. Medical Device Makers Shift Technology Investments to Complete Product Lifecycles","author":"Business Wire","published_at":"2026-10-05T16:27:00.124Z","article_body":"U.S. Medical Device Makers Shift Technology Investments to Complete Product\nLifecycles\n\nManufacturers align engineering, quality and compliance functions with\npost-market evolution, ISG Provider Lens(®) report says\n\nU.S. medical technology companies are shifting from conventional product\ndevelopment toward the creation of software-defined ecosystems that evolve\ncontinuously after launch, according to a new research report published today\nby Information Services Group (ISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG&index=1&md5=7b739f12eacf71393571941482295a9b)\n) (Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=III&index=2&md5=14a389ad3604f8ba6b4c8e1da37a235d)\n), a global AI-centered technology research and advisory firm.\n\nThe 2026 ISG Provider Lens(®) Medical Device Digital Services report for the\nU.S. finds that digital investment is increasingly focused on complete product\nlifecycles rather than isolated technology programs. As devices become more\nconnected, engineering, regulatory affairs, quality management, cybersecurity\nand post-market operations are becoming interdependent functions that require\nan integrated digital foundation. A software update can simultaneously affect\nvalidation evidence, cybersecurity posture, regulatory documentation and field\nperformance, ISG says.\n\n“Medical device transformation is now a lifecycle challenge, not a series of\nprojects,” said Jenn Stein, partner and industry leader, ISG Manufacturing\nand Health Sciences. “Companies need data and workflows to be shared across\ncritical disciplines to sustain improvement after launch.”\n\nEnterprises are applying AI and automation to engineering, software\ndevelopment, testing, verification, validation and technical documentation. As\nAI adoption moves beyond proofs of concept, companies are evaluating whether\nAI-enabled workflows are reliable enough for regulated environments.\nExplainability, data governance, human oversight and change control\nincreasingly influence purchasing decisions. Manufacturers are also exploring\nagentic AI but remain selective about allowing autonomous execution in highly\nregulated and safety-critical processes.\n\nOrganizations are also modernizing quality management systems and\nstrengthening software bill of materials management to harmonize processes.\nThey are embedding regulatory, risk and cybersecurity controls directly into\ndevelopment workflows to improve traceability. This approach enables companies\nto support the federal Quality Management System Regulation and strengthen\nvulnerability management for software-based devices. They expect quality\ntransformation to enable faster engineering instead of creating a downstream\ncontrol function.\n\nManufacturers are implementing remote patient monitoring, predictive\nmaintenance and complaint intelligence across deployed devices. They want\noperational and patient data to generate earlier safety signals to guide\nengineering decisions and product improvements. Real-world data can strengthen\nevidence that engineering, regulatory and quality teams can use for continuous\nimprovement. Success is measured through shorter complaint cycles, lower\nvalidation effort, fewer quality issues and greater device uptime, ISG says.\n\n“Shared data becomes more valuable when it connects field experience with\nproduct decisions,” said Rohan Sinha, ISG principal analyst and lead author\nof the report. “Service providers can help manufacturers coordinate these\nfunctions while maintaining accountability throughout the lifecycle.”\n\nThe report also explores other trends in the U.S. digital device market,\nincluding the increasing integration of companion applications and remote\nmonitoring into devices.\n\nFor more insights into challenges faced by medical device enterprises in the\nU.S., along with ISG’s advice for addressing them, see the ISG Provider Lens\nFocal Points briefing here\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3Dgsw7n0pssX&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=here&index=3&md5=03dda1396b91b46de20c57af8fac081e)\n.\n\nThe report evaluates 25 providers across three quadrants: Digital Engineering\nand Product Development, Regulatory Compliance, Strategy and Quality Assurance\nand AI and Innovation Driving Post-Market Enablement.\n\nThe report names Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTTS, TCS\nand Wipro as Leaders in all three quadrants. It names Deloitte as a Leader in\none quadrant.\n\nIn addition, Apexon, Hexaware and Tech Mahindra are recognized as Rising Stars\n— companies with a “promising portfolio” and “high future potential”\nby ISG’s definition — in one quadrant each.\n\nIn the area of customer experience, Persistent Systems is named the global ISG\nCX Star Performer for 2026 among medical device digital service providers.\nPersistent Systems earned the highest customer satisfaction scores in ISG's\nVoice of the Customer survey, part of the ISG Star of Excellence™ program\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fisg-one.com%2Fproviders%2Fstar-of-excellence&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG+Star+of+Excellence%26%238482%3B+program&index=4&md5=28df6c921225e18dc0cf1b4a9dcea2e8)\n, the premier quality recognition for the technology and business services\nindustry.\n\nA customized version of the report is available from Zimetrics\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fzimetrics.com%2Fnews%2Fanalyst-recognition%2Fisg-provider-lens-medical-device-digital-services-2026%2F%3Futm_source%3Disg%26utm_medium%3Dpress_release%26utm_campaign%3Disg_ipl_medtech_2026&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=Zimetrics&index=5&md5=9dc3813a8e88b55b04d90c43c637df53)\n.\n\nThe 2026 ISG Provider Lens Medical Device Digital Services report for the U.S.\nis available to subscribers or for one-time purchase on this webpage\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3D7F4JI0B-nN&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=webpage&index=6&md5=5f0de16b8db8bee7da0bec9fb1d90f1b)\n.\n\nAbout ISG\n\nISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com%2F&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG&index=7&md5=2dd6d937b34d47cd2e3d981bda4f0734)\n(Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=III&index=8&md5=6aa7fe4e6cfafe2c38c63499e7e28d55)\n) is a global AI-centered technology research and advisory firm. A trusted\npartner to more than 900 clients, including 75 of the world’s top 100\nenterprises, ISG is a long-time leader in technology and business services\nthat is now at the forefront of leveraging AI to help organizations achieve\noperational excellence and faster growth. The firm, founded in 2006, is known\nfor its proprietary market data and research, in-depth knowledge and\ngovernance of provider ecosystems, and the expertise of its 1,500\nprofessionals worldwide working together to help clients maximize the value of\ntheir technology investments.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261005309892/en/\n(https://www.businesswire.com/news/home/20261005309892/en/)\n\nPress Contacts:\n\n\n\nLaura Hupprich, ISG\n\n+1 203-517-3132\n\nlaura.hupprich@isg-one.com (mailto:laura.hupprich@isg-one.com)\n\nErik Arvidson, Matter Communications for ISG\n\n+1 978-518-4542\n\nisg@matternow.com (mailto:isg@matternow.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw4jJwQpa-20261005","title":"U.S. Medical Device Makers Shift Technology Investments to Complete Product Lifecycles","author":"Business Wire","ticker":"III","created":"2026-10-05T16:27:00.124Z","tickers":["III"],"exchange":"NASDAQ","article_body":"U.S. Medical Device Makers Shift Technology Investments to Complete Product\nLifecycles\n\nManufacturers align engineering, quality and compliance functions with\npost-market evolution, ISG Provider Lens(®) report says\n\nU.S. medical technology companies are shifting from conventional product\ndevelopment toward the creation of software-defined ecosystems that evolve\ncontinuously after launch, according to a new research report published today\nby Information Services Group (ISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG&index=1&md5=7b739f12eacf71393571941482295a9b)\n) (Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=III&index=2&md5=14a389ad3604f8ba6b4c8e1da37a235d)\n), a global AI-centered technology research and advisory firm.\n\nThe 2026 ISG Provider Lens(®) Medical Device Digital Services report for the\nU.S. finds that digital investment is increasingly focused on complete product\nlifecycles rather than isolated technology programs. As devices become more\nconnected, engineering, regulatory affairs, quality management, cybersecurity\nand post-market operations are becoming interdependent functions that require\nan integrated digital foundation. A software update can simultaneously affect\nvalidation evidence, cybersecurity posture, regulatory documentation and field\nperformance, ISG says.\n\n“Medical device transformation is now a lifecycle challenge, not a series of\nprojects,” said Jenn Stein, partner and industry leader, ISG Manufacturing\nand Health Sciences. “Companies need data and workflows to be shared across\ncritical disciplines to sustain improvement after launch.”\n\nEnterprises are applying AI and automation to engineering, software\ndevelopment, testing, verification, validation and technical documentation. As\nAI adoption moves beyond proofs of concept, companies are evaluating whether\nAI-enabled workflows are reliable enough for regulated environments.\nExplainability, data governance, human oversight and change control\nincreasingly influence purchasing decisions. Manufacturers are also exploring\nagentic AI but remain selective about allowing autonomous execution in highly\nregulated and safety-critical processes.\n\nOrganizations are also modernizing quality management systems and\nstrengthening software bill of materials management to harmonize processes.\nThey are embedding regulatory, risk and cybersecurity controls directly into\ndevelopment workflows to improve traceability. This approach enables companies\nto support the federal Quality Management System Regulation and strengthen\nvulnerability management for software-based devices. They expect quality\ntransformation to enable faster engineering instead of creating a downstream\ncontrol function.\n\nManufacturers are implementing remote patient monitoring, predictive\nmaintenance and complaint intelligence across deployed devices. They want\noperational and patient data to generate earlier safety signals to guide\nengineering decisions and product improvements. Real-world data can strengthen\nevidence that engineering, regulatory and quality teams can use for continuous\nimprovement. Success is measured through shorter complaint cycles, lower\nvalidation effort, fewer quality issues and greater device uptime, ISG says.\n\n“Shared data becomes more valuable when it connects field experience with\nproduct decisions,” said Rohan Sinha, ISG principal analyst and lead author\nof the report. “Service providers can help manufacturers coordinate these\nfunctions while maintaining accountability throughout the lifecycle.”\n\nThe report also explores other trends in the U.S. digital device market,\nincluding the increasing integration of companion applications and remote\nmonitoring into devices.\n\nFor more insights into challenges faced by medical device enterprises in the\nU.S., along with ISG’s advice for addressing them, see the ISG Provider Lens\nFocal Points briefing here\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3Dgsw7n0pssX&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=here&index=3&md5=03dda1396b91b46de20c57af8fac081e)\n.\n\nThe report evaluates 25 providers across three quadrants: Digital Engineering\nand Product Development, Regulatory Compliance, Strategy and Quality Assurance\nand AI and Innovation Driving Post-Market Enablement.\n\nThe report names Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTTS, TCS\nand Wipro as Leaders in all three quadrants. It names Deloitte as a Leader in\none quadrant.\n\nIn addition, Apexon, Hexaware and Tech Mahindra are recognized as Rising Stars\n— companies with a “promising portfolio” and “high future potential”\nby ISG’s definition — in one quadrant each.\n\nIn the area of customer experience, Persistent Systems is named the global ISG\nCX Star Performer for 2026 among medical device digital service providers.\nPersistent Systems earned the highest customer satisfaction scores in ISG's\nVoice of the Customer survey, part of the ISG Star of Excellence™ program\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fisg-one.com%2Fproviders%2Fstar-of-excellence&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG+Star+of+Excellence%26%238482%3B+program&index=4&md5=28df6c921225e18dc0cf1b4a9dcea2e8)\n, the premier quality recognition for the technology and business services\nindustry.\n\nA customized version of the report is available from Zimetrics\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fzimetrics.com%2Fnews%2Fanalyst-recognition%2Fisg-provider-lens-medical-device-digital-services-2026%2F%3Futm_source%3Disg%26utm_medium%3Dpress_release%26utm_campaign%3Disg_ipl_medtech_2026&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=Zimetrics&index=5&md5=9dc3813a8e88b55b04d90c43c637df53)\n.\n\nThe 2026 ISG Provider Lens Medical Device Digital Services report for the U.S.\nis available to subscribers or for one-time purchase on this webpage\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3D7F4JI0B-nN&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=webpage&index=6&md5=5f0de16b8db8bee7da0bec9fb1d90f1b)\n.\n\nAbout ISG\n\nISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com%2F&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=ISG&index=7&md5=2dd6d937b34d47cd2e3d981bda4f0734)\n(Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54616221&newsitemid=20261005309892&lan=en-US&anchor=III&index=8&md5=6aa7fe4e6cfafe2c38c63499e7e28d55)\n) is a global AI-centered technology research and advisory firm. A trusted\npartner to more than 900 clients, including 75 of the world’s top 100\nenterprises, ISG is a long-time leader in technology and business services\nthat is now at the forefront of leveraging AI to help organizations achieve\noperational excellence and faster growth. The firm, founded in 2006, is known\nfor its proprietary market data and research, in-depth knowledge and\ngovernance of provider ecosystems, and the expertise of its 1,500\nprofessionals worldwide working together to help clients maximize the value of\ntheir technology investments.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261005309892/en/\n(https://www.businesswire.com/news/home/20261005309892/en/)\n\nPress Contacts:\n\n\n\nLaura Hupprich, ISG\n\n+1 203-517-3132\n\nlaura.hupprich@isg-one.com (mailto:laura.hupprich@isg-one.com)\n\nErik Arvidson, Matter Communications for ISG\n\n+1 978-518-4542\n\nisg@matternow.com (mailto:isg@matternow.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-10-05T16:27:00.157155897Z","server_sent_at_ms":1791217620157},"received_at":"2026-10-05T16:27:00.208Z","source_url":"https://www.businesswire.com/news/home/20261005309892/en/"},"analysis":{"id":"149450","press_release_id":"160897","analysis_json":{"industry":{"label":"Research & Consulting Services","sector":"Industrials"},"redFlags":[],"eventType":"other","narrative":"ISG published its 2026 Provider Lens Medical Device Digital Services report for the U.S., finding that medtech firms are shifting investment from isolated technology projects toward software-defined product lifecycles.\n\nThe report evaluates 25 providers across three quadrants, naming Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTTS, TCS and Wipro as Leaders in all three, with Persistent Systems named the ISG CX Star Performer.\n\nThe release is analyst-research marketing for ISG's advisory business and carries no direct financial or operational impact on the company.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"Routine analyst-report publication by ISG -- low signal, suppress unless tracking IT-services analyst recognition."},"keyFigures":{"customDimensions":{"clients":"more than 900, including 75 of the world's top 100 enterprises","quadrants":3,"professionals":1500,"providers_evaluated":25}},"quotedText":"Medical device transformation is now a lifecycle challenge, not a series of projects","namedEntities":{"people":[{"name":"Jenn Stein","role":"partner and industry leader, ISG Manufacturing and Health Sciences"},{"name":"Rohan Sinha","role":"ISG principal analyst and lead author of the report"},{"name":"Laura Hupprich","role":"press contact, ISG"},{"name":"Erik Arvidson","role":"press contact, Matter Communications for ISG"}],"products":["ISG Provider Lens Medical Device Digital Services report","ISG Star of Excellence"],"companies":[{"name":"Information Services Group (ISG)","ticker":"III","relationship":"filer/report publisher"},{"name":"Accenture","relationship":"named Leader in report"},{"name":"Capgemini","relationship":"named Leader in report"},{"name":"Cognizant","relationship":"named Leader in report"},{"name":"HCLTech","relationship":"named Leader in report"},{"name":"Infosys","relationship":"named Leader in report"},{"name":"LTTS","relationship":"named Leader in report"},{"name":"TCS","relationship":"named Leader in report"},{"name":"Wipro","relationship":"named Leader in report"},{"name":"Deloitte","relationship":"named Leader in one quadrant"},{"name":"Apexon","relationship":"named Rising Star"},{"name":"Hexaware","relationship":"named Rising Star"},{"name":"Tech Mahindra","relationship":"named Rising Star"},{"name":"Persistent Systems","relationship":"named ISG CX Star Performer for 2026"},{"name":"Zimetrics","relationship":"customized report distributor"},{"name":"Matter Communications","relationship":"PR agency"}],"dollarAmounts":[]},"materialImpact":{"score":1,"reasoning":"This is a research report publication by ISG promoting its Provider Lens study. No financial results, guidance, or material corporate action for ISG itself; it is a marketing/analyst-branding release."},"tickerRelevance":{"others":[],"primary":"III"},"globalImportance":10,"audienceRelevance":8,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"small-cap","eventGravity":"research-report-publication","issuerAuthored":true,"financialImpact":"none"}},"event_type":"other","event_type_secondary":null,"sentiment":"neutral","material_impact_score":1,"narrative":"ISG published its 2026 Provider Lens Medical Device Digital Services report for the U.S., finding that medtech firms are shifting investment from isolated technology projects toward software-defined product lifecycles.\n\nThe report evaluates 25 providers across three quadrants, naming Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTTS, TCS and Wipro as Leaders in all three, with Persistent Systems named the ISG CX Star Performer.\n\nThe release is analyst-research marketing for ISG's advisory business and carries no direct financial or operational impact on the company.","key_figures":{"customDimensions":{"clients":"more than 900, including 75 of the world's top 100 enterprises","quadrants":3,"professionals":1500,"providers_evaluated":25}},"named_entities":{"people":[{"name":"Jenn Stein","role":"partner and industry leader, ISG Manufacturing and Health Sciences"},{"name":"Rohan Sinha","role":"ISG principal analyst and lead author of the report"},{"name":"Laura Hupprich","role":"press contact, ISG"},{"name":"Erik Arvidson","role":"press contact, Matter Communications for ISG"}],"products":["ISG Provider Lens Medical Device Digital Services report","ISG Star of Excellence"],"companies":[{"name":"Information Services Group (ISG)","ticker":"III","relationship":"filer/report publisher"},{"name":"Accenture","relationship":"named Leader in report"},{"name":"Capgemini","relationship":"named Leader in report"},{"name":"Cognizant","relationship":"named Leader in report"},{"name":"HCLTech","relationship":"named Leader in report"},{"name":"Infosys","relationship":"named Leader in report"},{"name":"LTTS","relationship":"named Leader in report"},{"name":"TCS","relationship":"named Leader in report"},{"name":"Wipro","relationship":"named Leader in report"},{"name":"Deloitte","relationship":"named Leader in one quadrant"},{"name":"Apexon","relationship":"named Rising Star"},{"name":"Hexaware","relationship":"named Rising Star"},{"name":"Tech Mahindra","relationship":"named Rising Star"},{"name":"Persistent Systems","relationship":"named ISG CX Star Performer for 2026"},{"name":"Zimetrics","relationship":"customized report distributor"},{"name":"Matter Communications","relationship":"PR agency"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-10-05T16:27:09.705Z","global_importance":10,"audience_relevance":8,"importance_components":{"tickerTier":"small-cap","eventGravity":"research-report-publication","issuerAuthored":true,"financialImpact":"none"}},"durationMs":9481,"modelName":"glm-5.3-flashx"}}