{"success":true,"data":{"pressRelease":{"id":"166850","rtpr_id":"nPn9q56qra-20261012","ticker":"ALL","exchange":"NYSE","all_tickers":["ALL"],"title":"Allstate supports customers after Hurricane Isaias","author":"PR Newswire","published_at":"2026-10-12T21:59:33.847Z","article_body":"Allstate supports customers after Hurricane Isaias\nPR Newswire\n\nCHICAGO, Oct. 12, 2026\n\nAllstate helps customers file claims and navigate recovery, with additional\nin-person support at five mobile claims centers in Alabama and Florida\n\nKey takeaways\n\n * File a claim anytime: Customers can file\nonline\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3913732889&u=https%3A%2F%2Fmyaccountrwd.allstate.com%2Fanon%2Faccount%2Flogin%3Freturnurl%3D%252Fsecured%252Fclaims%26_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=online)\n\n, through the\nAllstate app\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3805183188&u=https%3A%2F%2Fwww.allstate.com%2Fhelp-support%2Fallstate-mobile%3F_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate+app)\n\n, by calling 1-800-54-STORM (1-800-547-8676) or by contacting an Allstate\nagent.\n * Get help in person: Five\nmobile claims centers\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3277607721&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=mobile+claims+centers)\n\nin Alabama and Florida are helping customers file claims and get answers to\ntheir questions.\n * Take the next steps toward recovery: Allstate offers guidance on documenting\ndamage, preventing further damage and avoiding scams after the storm.\nCHICAGO, Oct. 12, 2026 /PRNewswire/ -- Allstate is helping customers recover\nfrom Hurricane Isaias with options to file claims anytime, in-person support\nat five mobile claims centers in Alabama and Florida and practical guidance.\n\n\"Allstate teams are in place to help our customers recover as quickly as\npossible following Hurricane Isaias,\" said Mike Fiato, Executive Vice\nPresident and Chief Claims Officer at Allstate. \"Whether customers need help\nfiling a claim or understanding what comes next, we're here to answer\nquestions and support them through recovery.\"\n\nHow to file an Allstate claim\n\nCustomers who experienced damage from Hurricane Isaias should file a claim as\nsoon as it is safe to do so. Filing early helps begin the claims process and\nconnects customers with available support resources.\n\nCustomers can file a claim 24/7 by:\n\n * Visiting\nAllstate.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=4091668687&u=https%3A%2F%2Fmyaccountrwd.allstate.com%2Fanon%2Faccount%2Flogin%3Freturnurl%3D%252Fsecured%252Fclaims%26_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate.com)\n * Using the\nAllstate® Mobile app\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2065779178&u=https%3A%2F%2Fwww.allstate.com%2Fhelp-support%2Fallstate-mobile%3F_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate%C2%AE+Mobile+app)\n * Calling 1‑800‑54‑STORM (1‑800‑547‑8676)\n * Contacting their Allstate agent\n * Visiting an\nAllstate mobile claims center\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2326866791&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=Allstate+mobile+claims+center)\nWhen it is safe, customers should document damage with photos or video, take\nreasonable steps to prevent additional damage and keep receipts for temporary\nrepairs.\n\nMobile claims centers provide in‑person claims support in Alabama and\nFlorida\n\nAllstate has deployed five mobile claims centers where customers can get\nin-person support from Allstate claims experts:\n\nDothan, AL\nHome Depot\n3489 Ross Clark Cir\nDothan, AL 36303\n8:00 a.m. – 5:00 p.m.\n\nEnterprise, AL\nLowe's\n1301 Boll Weevil Cir\nEnterprise, AL 36330\n8:00 a.m. – 5:00 p.m.\n\nDestin, FL\nMorgan Sports Complex (Florida Department of Financial Services Insurance Hub)\n4200 Indian Bayou Trail\nDestin, Florida 32541\n9:00 a.m. – 4:00 p.m.\n\nPensacola, FL\nHome Depot\n5309 N Davis Highway\nPensacola, FL 32503\n8:00 a.m. – 5:00 p.m.\n\nUniversity of West Florida\n11000 University Parkway, Parking Lot B\nPensacola, FL 32514\nMonday, Oct. 12: 2:00 p.m. – 5:00 p.m.\nTuesday, Oct. 13 – Friday, Oct. 16: 10:00 a.m. – 5:00 p.m.\n\nLocations and hours may be adjusted in the days ahead based on conditions and\ncustomer need. The latest information on mobile claims center locations can be\nfound here\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3501296084&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=here)\n.\n\nSupport for communities affected by Hurricane Isaias\n\nThe Allstate Foundation supports organizations working to help communities\nprepare for, respond to and recover from disasters.\n\nThe Foundation donated to the American Red Cross for disaster relief and to\nthe Center for Disaster Philanthropy to support resilience and preparedness.\n\nAvoiding fraud after a hurricane\n\nIdentity theft and fraud often increase after storms and natural disasters,\nwhen scammers take advantage of disrupted routines to file false claims or\npose as contractors, charities or aid workers.\n\nCustomers should be cautious of contractors who:\n\n * Claim to be approved by FEMA or other government agencies\n * Arrive unsolicited or pressure quick decisions\n * Require large upfront payments or request payment in full before work begins\n * Ask customers to sign contracts with blanks or exaggerate losses\nCustomers should verify a contractor's credentials, obtain written estimates\nand carefully review contracts before signing or making a payment. Additional\ntips on working with a contractor are available on Allstate's website\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2310167697&u=https%3A%2F%2Fwww.allstate.com%2Flps%2Fcontractor&a=Allstate%27s+website)\n.\n\nRecovery resources for customers and communities\n\nAllstate shares recovery and safety information through the Allstate Good\nHands® Recovery Guide\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=1594471191&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fallstate-good-hands-recovery-guide&a=Allstate+Good+Hands%C2%AE+Recovery+Guide)\n, available to anyone impacted by the storm.\n\nAbout Allstate\nThe Allstate Corporation (NYSE: ALL) protects people from life's uncertainties\nwith affordable, simple and connected protection for autos\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=1138078801&u=https%3A%2F%2Fwww.allstate.com%2Fauto-insurance&a=autos)\n, homes\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3648421804&u=https%3A%2F%2Fwww.allstate.com%2Fhome-insurance&a=homes)\n, electronic devices and identities\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2393856991&u=https%3A%2F%2Fwww.allstate.com%2Fidentity&a=identities)\n. Products are available through a broad distribution network including\nAllstate agents, independent agents, major retailers, online and at the\nworkplace. Allstate has 216 million policies in force and is widely known for\nthe slogan \"You're in Good Hands with Allstate.\" For more information,\nvisit www.allstate.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2205575948&u=https%3A%2F%2Fwww.allstate.com%2F%3F_ga%3D2.218735326.632518472.1791239078-1929195496.1791239078&a=www.allstate.com)\n.\n\nView original content to download\nmultimedia:https://www.prnewswire.com/news-releases/allstate-supports-customers-after-hurricane-isaias-302906190.html\n(https://www.prnewswire.com/news-releases/allstate-supports-customers-after-hurricane-isaias-302906190.html)\n\nSOURCE Allstate Insurance Company\n\n\n\nAllstate Media Team, mediateam@allstate.com\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS2011718/Allstate-Mobile-Claims-Center.jpg?id=OA3014209\nhttps://mmx.prnewswire.com/media/MS50517/ALLSTATE-LOGO.jpg?id=OA3014205\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved.","article_body_html":"","raw_payload":{"data":{"id":"nPn9q56qra-20261012","title":"Allstate supports customers after Hurricane Isaias","author":"PR Newswire","ticker":"ALL","created":"2026-10-12T21:59:33.847Z","tickers":["ALL"],"exchange":"NYSE","article_body":"Allstate supports customers after Hurricane Isaias\nPR Newswire\n\nCHICAGO, Oct. 12, 2026\n\nAllstate helps customers file claims and navigate recovery, with additional\nin-person support at five mobile claims centers in Alabama and Florida\n\nKey takeaways\n\n * File a claim anytime: Customers can file\nonline\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3913732889&u=https%3A%2F%2Fmyaccountrwd.allstate.com%2Fanon%2Faccount%2Flogin%3Freturnurl%3D%252Fsecured%252Fclaims%26_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=online)\n\n, through the\nAllstate app\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3805183188&u=https%3A%2F%2Fwww.allstate.com%2Fhelp-support%2Fallstate-mobile%3F_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate+app)\n\n, by calling 1-800-54-STORM (1-800-547-8676) or by contacting an Allstate\nagent.\n * Get help in person: Five\nmobile claims centers\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3277607721&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=mobile+claims+centers)\n\nin Alabama and Florida are helping customers file claims and get answers to\ntheir questions.\n * Take the next steps toward recovery: Allstate offers guidance on documenting\ndamage, preventing further damage and avoiding scams after the storm.\nCHICAGO, Oct. 12, 2026 /PRNewswire/ -- Allstate is helping customers recover\nfrom Hurricane Isaias with options to file claims anytime, in-person support\nat five mobile claims centers in Alabama and Florida and practical guidance.\n\n\"Allstate teams are in place to help our customers recover as quickly as\npossible following Hurricane Isaias,\" said Mike Fiato, Executive Vice\nPresident and Chief Claims Officer at Allstate. \"Whether customers need help\nfiling a claim or understanding what comes next, we're here to answer\nquestions and support them through recovery.\"\n\nHow to file an Allstate claim\n\nCustomers who experienced damage from Hurricane Isaias should file a claim as\nsoon as it is safe to do so. Filing early helps begin the claims process and\nconnects customers with available support resources.\n\nCustomers can file a claim 24/7 by:\n\n * Visiting\nAllstate.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=4091668687&u=https%3A%2F%2Fmyaccountrwd.allstate.com%2Fanon%2Faccount%2Flogin%3Freturnurl%3D%252Fsecured%252Fclaims%26_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate.com)\n * Using the\nAllstate® Mobile app\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2065779178&u=https%3A%2F%2Fwww.allstate.com%2Fhelp-support%2Fallstate-mobile%3F_ga%3D2.213575639.210370550.1758575051-1512312277.1756923460&a=Allstate%C2%AE+Mobile+app)\n * Calling 1‑800‑54‑STORM (1‑800‑547‑8676)\n * Contacting their Allstate agent\n * Visiting an\nAllstate mobile claims center\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2326866791&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=Allstate+mobile+claims+center)\nWhen it is safe, customers should document damage with photos or video, take\nreasonable steps to prevent additional damage and keep receipts for temporary\nrepairs.\n\nMobile claims centers provide in‑person claims support in Alabama and\nFlorida\n\nAllstate has deployed five mobile claims centers where customers can get\nin-person support from Allstate claims experts:\n\nDothan, AL\nHome Depot\n3489 Ross Clark Cir\nDothan, AL 36303\n8:00 a.m. – 5:00 p.m.\n\nEnterprise, AL\nLowe's\n1301 Boll Weevil Cir\nEnterprise, AL 36330\n8:00 a.m. – 5:00 p.m.\n\nDestin, FL\nMorgan Sports Complex (Florida Department of Financial Services Insurance Hub)\n4200 Indian Bayou Trail\nDestin, Florida 32541\n9:00 a.m. – 4:00 p.m.\n\nPensacola, FL\nHome Depot\n5309 N Davis Highway\nPensacola, FL 32503\n8:00 a.m. – 5:00 p.m.\n\nUniversity of West Florida\n11000 University Parkway, Parking Lot B\nPensacola, FL 32514\nMonday, Oct. 12: 2:00 p.m. – 5:00 p.m.\nTuesday, Oct. 13 – Friday, Oct. 16: 10:00 a.m. – 5:00 p.m.\n\nLocations and hours may be adjusted in the days ahead based on conditions and\ncustomer need. The latest information on mobile claims center locations can be\nfound here\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3501296084&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fmobile-response-units&a=here)\n.\n\nSupport for communities affected by Hurricane Isaias\n\nThe Allstate Foundation supports organizations working to help communities\nprepare for, respond to and recover from disasters.\n\nThe Foundation donated to the American Red Cross for disaster relief and to\nthe Center for Disaster Philanthropy to support resilience and preparedness.\n\nAvoiding fraud after a hurricane\n\nIdentity theft and fraud often increase after storms and natural disasters,\nwhen scammers take advantage of disrupted routines to file false claims or\npose as contractors, charities or aid workers.\n\nCustomers should be cautious of contractors who:\n\n * Claim to be approved by FEMA or other government agencies\n * Arrive unsolicited or pressure quick decisions\n * Require large upfront payments or request payment in full before work begins\n * Ask customers to sign contracts with blanks or exaggerate losses\nCustomers should verify a contractor's credentials, obtain written estimates\nand carefully review contracts before signing or making a payment. Additional\ntips on working with a contractor are available on Allstate's website\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2310167697&u=https%3A%2F%2Fwww.allstate.com%2Flps%2Fcontractor&a=Allstate%27s+website)\n.\n\nRecovery resources for customers and communities\n\nAllstate shares recovery and safety information through the Allstate Good\nHands® Recovery Guide\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=1594471191&u=https%3A%2F%2Fwww.allstate.com%2Fclaims%2Fcatastrophe%2Fallstate-good-hands-recovery-guide&a=Allstate+Good+Hands%C2%AE+Recovery+Guide)\n, available to anyone impacted by the storm.\n\nAbout Allstate\nThe Allstate Corporation (NYSE: ALL) protects people from life's uncertainties\nwith affordable, simple and connected protection for autos\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=1138078801&u=https%3A%2F%2Fwww.allstate.com%2Fauto-insurance&a=autos)\n, homes\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=3648421804&u=https%3A%2F%2Fwww.allstate.com%2Fhome-insurance&a=homes)\n, electronic devices and identities\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2393856991&u=https%3A%2F%2Fwww.allstate.com%2Fidentity&a=identities)\n. Products are available through a broad distribution network including\nAllstate agents, independent agents, major retailers, online and at the\nworkplace. Allstate has 216 million policies in force and is widely known for\nthe slogan \"You're in Good Hands with Allstate.\" For more information,\nvisit www.allstate.com\n(https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796066-1&h=2205575948&u=https%3A%2F%2Fwww.allstate.com%2F%3F_ga%3D2.218735326.632518472.1791239078-1929195496.1791239078&a=www.allstate.com)\n.\n\nView original content to download\nmultimedia:https://www.prnewswire.com/news-releases/allstate-supports-customers-after-hurricane-isaias-302906190.html\n(https://www.prnewswire.com/news-releases/allstate-supports-customers-after-hurricane-isaias-302906190.html)\n\nSOURCE Allstate Insurance Company\n\n\n\nAllstate Media Team, mediateam@allstate.com\n\nPhoto: \nhttps://mmx.prnewswire.com/media/MS2011718/Allstate-Mobile-Claims-Center.jpg?id=OA3014209\nhttps://mmx.prnewswire.com/media/MS50517/ALLSTATE-LOGO.jpg?id=OA3014205\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved."},"type":"article","timestamp":"2026-10-12T21:59:33.892361849Z","server_sent_at_ms":1791842373892},"received_at":"2026-10-12T21:59:33.942Z","source_url":"https://www.prnewswire.com/news-releases/allstate-supports-customers-after-hurricane-isaias-302906190.html"},"analysis":{"id":"155188","press_release_id":"166850","analysis_json":{"industry":{"label":"Insurance","sector":"Financials"},"redFlags":[],"eventType":"operations_update","narrative":"Allstate announced customer support resources following Hurricane Isaias, including 24/7 claims filing via Allstate.com, the Allstate app, a dedicated storm hotline, and agents.\n\nFive mobile claims centers have been deployed in Alabama and Florida — Dothan, Enterprise, Destin, and two Pensacola locations — offering in-person claims support with hours that may be adjusted based on need.\n\nThe Allstate Foundation donated to the American Red Cross and Center for Disaster Philanthropy, and the company also published anti-fraud guidance for storm-affected customers. No loss estimates or financial impact figures were disclosed.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"Routine catastrophe-response customer service release; watch for later quantified loss disclosures."},"keyFigures":{"customDimensions":{"policies_in_force":"216 million","mobile_claims_centers":5}},"quotedText":"Allstate teams are in place to help our customers recover as quickly as possible following Hurricane Isaias","namedEntities":{"people":[{"name":"Mike Fiato","role":"Executive Vice President and Chief Claims Officer"}],"products":["Allstate Mobile app","Allstate Good Hands Recovery Guide"],"companies":[{"name":"The Allstate Corporation","ticker":"ALL","relationship":"filer"},{"name":"American Red Cross","relationship":"donation recipient"},{"name":"Center for Disaster Philanthropy","relationship":"donation recipient"}],"dollarAmounts":[]},"materialImpact":{"score":1,"reasoning":"Boilerplate customer-service PR describing claims-filing channels and mobile claims center locations after Hurricane Isaias. No financial figures, loss estimates, or material business developments disclosed."},"tickerRelevance":{"others":[],"primary":"ALL"},"globalImportance":8,"audienceRelevance":15,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"large-cap","eventGravity":"customer-service-communication","issuerAuthored":true,"financialContent":"none"}},"event_type":"operations_update","event_type_secondary":null,"sentiment":"neutral","material_impact_score":1,"narrative":"Allstate announced customer support resources following Hurricane Isaias, including 24/7 claims filing via Allstate.com, the Allstate app, a dedicated storm hotline, and agents.\n\nFive mobile claims centers have been deployed in Alabama and Florida — Dothan, Enterprise, Destin, and two Pensacola locations — offering in-person claims support with hours that may be adjusted based on need.\n\nThe Allstate Foundation donated to the American Red Cross and Center for Disaster Philanthropy, and the company also published anti-fraud guidance for storm-affected customers. No loss estimates or financial impact figures were disclosed.","key_figures":{"customDimensions":{"policies_in_force":"216 million","mobile_claims_centers":5}},"named_entities":{"people":[{"name":"Mike Fiato","role":"Executive Vice President and Chief Claims Officer"}],"products":["Allstate Mobile app","Allstate Good Hands Recovery Guide"],"companies":[{"name":"The Allstate Corporation","ticker":"ALL","relationship":"filer"},{"name":"American Red Cross","relationship":"donation recipient"},{"name":"Center for Disaster Philanthropy","relationship":"donation recipient"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:5c812bd9e28b810d","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-10-12T21:59:37.609Z","global_importance":8,"audience_relevance":15,"importance_components":{"tickerTier":"large-cap","eventGravity":"customer-service-communication","issuerAuthored":true,"financialContent":"none"}},"durationMs":3646,"modelName":"glm-5.3-flashx"}}