{"success":true,"data":{"pressRelease":{"id":"168786","rtpr_id":"nBw4PxC9Xa-20261014","ticker":"MET","exchange":"NYSE","all_tickers":["MET"],"title":"MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research, Quote and Fetch Coverage Through AI","author":"Business Wire","published_at":"2026-10-14T12:00:00.777Z","article_body":"MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research,\nQuote and Fetch Coverage Through AI\n\nMetLife today announced that MetLife Pet Insurance has integrated its\ninsurance portal through a ChatGPT plugin\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fchatgpt.com%2Fplugins%2Fplugin_asdk_app_6a506d95f91881919312f54e15bea507%3Fq%3DMetLife&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=a+ChatGPT+plugin&index=1&md5=1a5608b67cca9015c776d281f51bffff)\n, enabling pet parents who use ChatGPT to easily link to MetLife Pet’s\npersonalized quotes, walk through their application and simply connect to the\nMetLife Pet website to purchase a policy.\n\nMetLife is the first major pet insurer to support conversational input of pet\ninsurance applications through a ChatGPT plugin, reflecting the growing role\nof AI-powered platforms in how consumers discover, evaluate and buy products\nand services.\n\nThrough the ChatGPT experience, consumers can answer questions about their\npets needed to complete an application, review options and obtain a binding\nquote from MetLife Pet, all within a natural conversation, and connect to the\nMetLife Pet Insurance website to review the quote based on their completed\napplication then complete their purchase.\n\n“This is about using innovation to remove friction from an important\nfinancial decision,” said Todd Katz, head of Group Benefits at MetLife.\n“We believe conversational experiences can make it easier for people to\nunderstand their options and take action when they’re ready. By bringing\nMetLife Pet Insurance to ChatGPT, we’re creating a simpler, more intuitive\npath to coverage for pet parents.”\n\nRising costs are putting pressure on household budgets, and pet care is\nincreasingly becoming a source of financial stress. MetLife data shows that\none-third of employees worry about affording pet care, yet fewer than one in\n10 have pet insurance. At the same time, seven in 10 pet owners say they’ve\ndelayed or skipped veterinary care because of cost, and more than one-third\nreport their pet’s condition worsened as a result.\n\nBy making pet insurance more accessible through a ChatGPT plugin\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fchatgpt.com%2Fplugins%2Fplugin_asdk_app_6a506d95f91881919312f54e15bea507%3Fq%3DMetLife&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=a+ChatGPT+plugin&index=2&md5=aebbdee9fbd31bbacf2cfe1555bb751a)\n, MetLife is helping consumers easily explore coverage options and prepare for\nunexpected veterinary expenses. As consumer expectations continue to evolve,\nMetLife remains focused on meeting customers where they are with simpler, more\nconvenient ways to protect the health and well-being of their pets.\n\nAvailability\n\nMetLife Pet Insurance through a ChatGPT plugin is now available. For more\ninformation, search “MetLife Pet Insurance” in the ChatGPT Plugin Library.\n\nAbout MetLife\n\nMetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates\n(“MetLife”), is one of the world’s leading financial services companies,\nproviding insurance, annuities, employee benefits and asset management to help\nindividual and institutional customers build a more confident future. Founded\nin 1868, MetLife has operations in more than 40 markets globally and holds\nleading positions in the United States, Asia, Latin America, Europe and the\nMiddle East. For more information, visit www.metlife.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.metlife.com&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=www.metlife.com&index=3&md5=951df4d562ca93323d2398598d864862)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261014577288/en/\n(https://www.businesswire.com/news/home/20261014577288/en/)\n\nFor Media:\n\nJudi Mahaney\n\n646-238-4655\n\njmahaney@metlife.com (mailto:jmahaney@metlife.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw4PxC9Xa-20261014","title":"MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research, Quote and Fetch Coverage Through AI","author":"Business Wire","ticker":"MET","created":"2026-10-14T12:00:00.777Z","tickers":["MET"],"exchange":"NYSE","article_body":"MetLife Brings Pet Insurance to ChatGPT, Expanding How Consumers Research,\nQuote and Fetch Coverage Through AI\n\nMetLife today announced that MetLife Pet Insurance has integrated its\ninsurance portal through a ChatGPT plugin\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fchatgpt.com%2Fplugins%2Fplugin_asdk_app_6a506d95f91881919312f54e15bea507%3Fq%3DMetLife&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=a+ChatGPT+plugin&index=1&md5=1a5608b67cca9015c776d281f51bffff)\n, enabling pet parents who use ChatGPT to easily link to MetLife Pet’s\npersonalized quotes, walk through their application and simply connect to the\nMetLife Pet website to purchase a policy.\n\nMetLife is the first major pet insurer to support conversational input of pet\ninsurance applications through a ChatGPT plugin, reflecting the growing role\nof AI-powered platforms in how consumers discover, evaluate and buy products\nand services.\n\nThrough the ChatGPT experience, consumers can answer questions about their\npets needed to complete an application, review options and obtain a binding\nquote from MetLife Pet, all within a natural conversation, and connect to the\nMetLife Pet Insurance website to review the quote based on their completed\napplication then complete their purchase.\n\n“This is about using innovation to remove friction from an important\nfinancial decision,” said Todd Katz, head of Group Benefits at MetLife.\n“We believe conversational experiences can make it easier for people to\nunderstand their options and take action when they’re ready. By bringing\nMetLife Pet Insurance to ChatGPT, we’re creating a simpler, more intuitive\npath to coverage for pet parents.”\n\nRising costs are putting pressure on household budgets, and pet care is\nincreasingly becoming a source of financial stress. MetLife data shows that\none-third of employees worry about affording pet care, yet fewer than one in\n10 have pet insurance. At the same time, seven in 10 pet owners say they’ve\ndelayed or skipped veterinary care because of cost, and more than one-third\nreport their pet’s condition worsened as a result.\n\nBy making pet insurance more accessible through a ChatGPT plugin\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fchatgpt.com%2Fplugins%2Fplugin_asdk_app_6a506d95f91881919312f54e15bea507%3Fq%3DMetLife&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=a+ChatGPT+plugin&index=2&md5=aebbdee9fbd31bbacf2cfe1555bb751a)\n, MetLife is helping consumers easily explore coverage options and prepare for\nunexpected veterinary expenses. As consumer expectations continue to evolve,\nMetLife remains focused on meeting customers where they are with simpler, more\nconvenient ways to protect the health and well-being of their pets.\n\nAvailability\n\nMetLife Pet Insurance through a ChatGPT plugin is now available. For more\ninformation, search “MetLife Pet Insurance” in the ChatGPT Plugin Library.\n\nAbout MetLife\n\nMetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates\n(“MetLife”), is one of the world’s leading financial services companies,\nproviding insurance, annuities, employee benefits and asset management to help\nindividual and institutional customers build a more confident future. Founded\nin 1868, MetLife has operations in more than 40 markets globally and holds\nleading positions in the United States, Asia, Latin America, Europe and the\nMiddle East. For more information, visit www.metlife.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.metlife.com&esheet=54621509&newsitemid=20261014577288&lan=en-US&anchor=www.metlife.com&index=3&md5=951df4d562ca93323d2398598d864862)\n.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261014577288/en/\n(https://www.businesswire.com/news/home/20261014577288/en/)\n\nFor Media:\n\nJudi Mahaney\n\n646-238-4655\n\njmahaney@metlife.com (mailto:jmahaney@metlife.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-10-14T12:00:00.878926131Z","server_sent_at_ms":1791979200878},"received_at":"2026-10-14T12:00:00.929Z","source_url":"https://www.businesswire.com/news/home/20261014577288/en/"},"analysis":{"id":"157048","press_release_id":"168786","analysis_json":{"industry":{"label":"Insurance","sector":"Financials"},"redFlags":[],"eventType":"product_launch","narrative":"MetLife announced MetLife Pet Insurance is now available through a ChatGPT plugin, letting consumers answer application questions, get a binding quote, and connect to the MetLife Pet site to purchase coverage.\n\nThe company says it is the first major pet insurer to support conversational input of pet insurance applications through ChatGPT.\n\nMetLife cites data that one-third of employees worry about affording pet care while fewer than one in 10 have pet insurance, positioning the AI channel as a friction-reducing distribution expansion.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"First major pet insurer to offer quote-and-bind via ChatGPT -- AI distribution experiment in insurance."},"keyFigures":{"customDimensions":{"owners_delayed_vet_care":"seven in 10","employees_with_pet_insurance":"fewer than one in 10","employees_worried_about_pet_care_costs":"one-third"}},"quotedText":"This is about using innovation to remove friction from an important financial decision","namedEntities":{"people":[{"name":"Todd Katz","role":"head of Group Benefits at MetLife"}],"products":["MetLife Pet Insurance","ChatGPT plugin"],"companies":[{"name":"MetLife, Inc.","ticker":"MET","relationship":"filer/issuer"},{"name":"OpenAI (ChatGPT)","relationship":"platform partner"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"A digital-distribution innovation for a niche product line (pet insurance) at a mega-cap insurer; first-mover positioning is notable but immaterial to near-term financials."},"tickerRelevance":{"others":[],"primary":"MET"},"globalImportance":15,"audienceRelevance":30,"eventTypeSecondary":["partnership"],"importanceComponents":{"tickerTier":"mega-cap","eventGravity":"niche product distribution launch","householdBrandBoost":true,"retailFavoriteBoost":false}},"event_type":"product_launch","event_type_secondary":["partnership"],"sentiment":"bullish","material_impact_score":2,"narrative":"MetLife announced MetLife Pet Insurance is now available through a ChatGPT plugin, letting consumers answer application questions, get a binding quote, and connect to the MetLife Pet site to purchase coverage.\n\nThe company says it is the first major pet insurer to support conversational input of pet insurance applications through ChatGPT.\n\nMetLife cites data that one-third of employees worry about affording pet care while fewer than one in 10 have pet insurance, positioning the AI channel as a friction-reducing distribution expansion.","key_figures":{"customDimensions":{"owners_delayed_vet_care":"seven in 10","employees_with_pet_insurance":"fewer than one in 10","employees_worried_about_pet_care_costs":"one-third"}},"named_entities":{"people":[{"name":"Todd Katz","role":"head of Group Benefits at MetLife"}],"products":["MetLife Pet Insurance","ChatGPT plugin"],"companies":[{"name":"MetLife, Inc.","ticker":"MET","relationship":"filer/issuer"},{"name":"OpenAI (ChatGPT)","relationship":"platform partner"}],"dollarAmounts":[]},"model_name":"glm-5.3-flashx","prompt_hash":"sha256:5c812bd9e28b810d","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-10-14T12:00:11.382Z","global_importance":15,"audience_relevance":30,"importance_components":{"tickerTier":"mega-cap","eventGravity":"niche product distribution launch","householdBrandBoost":true,"retailFavoriteBoost":false}},"durationMs":5713,"modelName":"glm-5.3-flashx"}}