{"success":true,"data":{"pressRelease":{"id":"168792","rtpr_id":"nBw8vcGL8a-20261014","ticker":"III","exchange":"NASDAQ","all_tickers":["III"],"title":"Brazil Firms Modernize Applications with Governed Agentic AI","author":"Business Wire","published_at":"2026-10-14T12:00:00.868Z","article_body":"Brazil Firms Modernize Applications with Governed Agentic AI\n\nAI cost controls and output logging help companies accelerate application\ndelivery with accountability, ISG Provider Lens(®) report says\n\nCompanies in Brazil are embedding agentic capabilities across software build\nand run functions while redirecting automation savings toward modernization,\naccording to a new research report published today by Information Services\nGroup (ISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG&index=1&md5=582fb1f58ceb12ac9e23b97866527eb0)\n) (Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=III&index=2&md5=5bdc4752ec529d1fd385f7ac6c31cb72)\n), a global AI-centered technology research and advisory firm.\n\nThe 2026 ISG Provider Lens(®) AI-Driven ADM Services report for Brazil finds\nthat organizations are rapidly adopting agentic AI in application development\nand management, with local data protection, governance and procurement rules\nsetting the pace. Approval gates, audit trails and token-level FinOps govern\nmost Brazilian firms’ use of AI. Inflation pressures have eased since\n2024-2025, and firms are using savings from automation to fund modernization\nrather than headcount expansion.\n\n“Brazilian companies want AI embedded in delivery processes, but only with\nclear human accountability and cost controls,” said Shafqat Azim, partner,\nISG. “The market is seeking automation paired with stronger evidence of\nquality, security and operational discipline.”\n\nEnterprises are standardizing on secure CI/CD, internal developer platforms\nand unified observability to support agent orchestration. These foundations\nkeep people involved in decisions, ensure actions are explainable and enable\nsafe rollbacks. Highly regulated organizations, especially in financial\nservices and public sector, often use private or sovereign model environments\nfor sensitive workloads. They also require immutable logs connecting commits,\ntests and releases with auditable delivery workflows.\n\nQuality assurance is evolving into continuous verification for AI-generated\ncode and features influenced by large language models. Enterprises in Brazil\nrequire non-deterministic validation methods and privacy controls for test\ndata. Development teams are using production telemetry to select tests and\nassess releases based on stronger evidence.\n\nThe growing use of AI for automation is changing the economics of software\ndevelopment and maintenance services in Brazil. Organizations are seeking\nlower unit costs and higher delivery volume within fixed budgets but often\nmaintain traditional engagement models. Public entities and many large private\nenterprises continue to use hours- or squad-based contracts to comply with\nauditability expectations and established approval processes. Innovators are\ntesting function-point, story-point and cycle-time service levels to measure\ndeliverables more consistently, ISG says.\n\n“The most effective service partners will introduce agentic automation along\nwith reliable delivery measures,” Pedro L. Bicudo Maschio, lead author of\nthe report. “They can help clients improve throughput while maintaining\ntransparent costs, verified outcomes and approval controls. This approach\ngives enterprises a practical route to more predictable application\nservices.”\n\nThe report also explores other trends affecting Brazilian enterprises,\nincluding the growing use of GenAI-assisted function-point estimates and\nsetting token-FinOps consumption caps.\n\nThe report also explores other ADM trends in Brazil, including enterprise\ndemands that providers integrate with their CI/CD and FinOps stacks and\nsupport Portuguese-language prompts and artifacts.\n\nFor more insights into the application and development challenges facing\nBrazilian enterprises, along with ISG’s advice for overcoming them, see the\nISG Provider Lens(®) Focal Points briefing here\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DUq4PS0_YR7&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=here&index=3&md5=451a20686fc05483ccea6f04cf3ccfd0)\n.\n\nThe report evaluates 63 providers across six quadrants: Application\nDevelopment Outsourcing, Application Development Projects, Application Managed\nServices — GSIs, Application Managed Services — SIs, Application Quality\nAssurance and Continuous Testing Specialists.\n\nThe report names AI/R, Capgemini and GFT as Leaders in three quadrants each.\nIt names Accenture, BRQ, CAST, Insi, Spassu, Stefanini, Tech Mahindra, TIVIT\nand Wipro as Leaders in two quadrants each. It names Base2, CI&T, Deal,\nDXC Technology, FCamara, Inmetrics, Nava, NTT DATA, Objective, Prime Control,\nSempre IT, Softtek, T-Systems, TCS, TQI, Vericode and Yaman as Leaders in one\nquadrant each.\n\nIn addition, GFT, Taking and Unisys are recognized as Rising Stars —\ncompanies with a “promising portfolio” and “high future potential” by\nISG’s definition — in one quadrant each.\n\nIn the area of customer experience, Altimetrik is named the global ISG CX Star\nPerformer for 2026 among AI-driven ADM service providers. Altimetrik earned\nthe highest customer satisfaction scores in ISG's Voice of the Customer\nsurvey, part of the ISG Star of Excellence™ program\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fisg-one.com%2Fproviders%2Fstar-of-excellence&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG+Star+of+Excellence%26%238482%3B+program&index=4&md5=e223b6422f8f884ea64d075de5c18eda)\n, the premier quality recognition for the technology and business services\nindustry.\n\nCustomized versions of the report are available from Insi\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Finsi.com%2Fbr%2Fisg-provider-lens&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Insi&index=5&md5=b39697c3709c60ac3c87620ddbc02fc2)\n, Prime Control\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Flp.primecontrol.com.br%2Fprime-control-destaque-estudo-isg-2026%2Fen%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Prime+Control&index=6&md5=9ff71dfbe8e49d4610b960d2527747c4)\n, Spassu\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.spassu.com.br%2Fisg-ai-driven-adm-services&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Spassu&index=7&md5=6efab7fae57d48cc751ae8c176887f73)\n, Stefanini\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fstefanini.com%2Fpt%2Fconteudo%2Freport%2Fisg-provider-lens-2026-ai-driven-adm-services-grupo-stefanini-e-reconhecido-pelo-6o-ano-consecutivo-como-leader-em-application-development-outsourcing-no-brasil%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Stefanini&index=8&md5=232cfb3fc28aa684e3e6cc8250543378)\nand TQI\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fconteudo.tqi.com.br%2Festudo-isg-provider-lens-2026&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=TQI&index=9&md5=8192eb414907b5e6032bde82365ff166)\n.\n\nThe 2026 ISG Provider Lens AI-Driven ADM Services report for Brazil is\navailable to subscribers or for one-time purchase on this webpage\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DQLXDr0Cuwt&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=webpage&index=10&md5=26511196885c0117a7fdab78541c105c)\n.\n\nAbout ISG\n\nISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG&index=11&md5=48e71f0c7f4f2ab524f944ecbe1a991a)\n(Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=III&index=12&md5=ec3188f6c4852063851af0dcf474254c)\n) is a global AI-centered technology research and advisory firm. A trusted\npartner to more than 900 clients, including 75 of the world’s top 100\nenterprises, ISG is a long-time leader in technology and business services\nthat is now at the forefront of leveraging AI to help organizations achieve\noperational excellence and faster growth. The firm, founded in 2006, is known\nfor its proprietary market data and research, in-depth knowledge and\ngovernance of provider ecosystems, and the expertise of its 1,500\nprofessionals worldwide working together to help clients maximize the value of\ntheir technology investments.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261014925198/en/\n(https://www.businesswire.com/news/home/20261014925198/en/)\n\nLaura Hupprich, ISG\n\n+1 203-517-3132\n\nlaura.hupprich@isg-one.com \n(mailto:laura.hupprich@isg-one.com) \n\n\nThábata Mondoni, Mondoni Press for ISG\n\nMobile: +55 11 98671 5652\n\nthabata@mondonipress.com.br (mailto:thabata@mondonipress.com.br)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw8vcGL8a-20261014","title":"Brazil Firms Modernize Applications with Governed Agentic AI","author":"Business Wire","ticker":"III","created":"2026-10-14T12:00:00.868Z","tickers":["III"],"exchange":"NASDAQ","article_body":"Brazil Firms Modernize Applications with Governed Agentic AI\n\nAI cost controls and output logging help companies accelerate application\ndelivery with accountability, ISG Provider Lens(®) report says\n\nCompanies in Brazil are embedding agentic capabilities across software build\nand run functions while redirecting automation savings toward modernization,\naccording to a new research report published today by Information Services\nGroup (ISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG&index=1&md5=582fb1f58ceb12ac9e23b97866527eb0)\n) (Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=III&index=2&md5=5bdc4752ec529d1fd385f7ac6c31cb72)\n), a global AI-centered technology research and advisory firm.\n\nThe 2026 ISG Provider Lens(®) AI-Driven ADM Services report for Brazil finds\nthat organizations are rapidly adopting agentic AI in application development\nand management, with local data protection, governance and procurement rules\nsetting the pace. Approval gates, audit trails and token-level FinOps govern\nmost Brazilian firms’ use of AI. Inflation pressures have eased since\n2024-2025, and firms are using savings from automation to fund modernization\nrather than headcount expansion.\n\n“Brazilian companies want AI embedded in delivery processes, but only with\nclear human accountability and cost controls,” said Shafqat Azim, partner,\nISG. “The market is seeking automation paired with stronger evidence of\nquality, security and operational discipline.”\n\nEnterprises are standardizing on secure CI/CD, internal developer platforms\nand unified observability to support agent orchestration. These foundations\nkeep people involved in decisions, ensure actions are explainable and enable\nsafe rollbacks. Highly regulated organizations, especially in financial\nservices and public sector, often use private or sovereign model environments\nfor sensitive workloads. They also require immutable logs connecting commits,\ntests and releases with auditable delivery workflows.\n\nQuality assurance is evolving into continuous verification for AI-generated\ncode and features influenced by large language models. Enterprises in Brazil\nrequire non-deterministic validation methods and privacy controls for test\ndata. Development teams are using production telemetry to select tests and\nassess releases based on stronger evidence.\n\nThe growing use of AI for automation is changing the economics of software\ndevelopment and maintenance services in Brazil. Organizations are seeking\nlower unit costs and higher delivery volume within fixed budgets but often\nmaintain traditional engagement models. Public entities and many large private\nenterprises continue to use hours- or squad-based contracts to comply with\nauditability expectations and established approval processes. Innovators are\ntesting function-point, story-point and cycle-time service levels to measure\ndeliverables more consistently, ISG says.\n\n“The most effective service partners will introduce agentic automation along\nwith reliable delivery measures,” Pedro L. Bicudo Maschio, lead author of\nthe report. “They can help clients improve throughput while maintaining\ntransparent costs, verified outcomes and approval controls. This approach\ngives enterprises a practical route to more predictable application\nservices.”\n\nThe report also explores other trends affecting Brazilian enterprises,\nincluding the growing use of GenAI-assisted function-point estimates and\nsetting token-FinOps consumption caps.\n\nThe report also explores other ADM trends in Brazil, including enterprise\ndemands that providers integrate with their CI/CD and FinOps stacks and\nsupport Portuguese-language prompts and artifacts.\n\nFor more insights into the application and development challenges facing\nBrazilian enterprises, along with ISG’s advice for overcoming them, see the\nISG Provider Lens(®) Focal Points briefing here\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DUq4PS0_YR7&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=here&index=3&md5=451a20686fc05483ccea6f04cf3ccfd0)\n.\n\nThe report evaluates 63 providers across six quadrants: Application\nDevelopment Outsourcing, Application Development Projects, Application Managed\nServices — GSIs, Application Managed Services — SIs, Application Quality\nAssurance and Continuous Testing Specialists.\n\nThe report names AI/R, Capgemini and GFT as Leaders in three quadrants each.\nIt names Accenture, BRQ, CAST, Insi, Spassu, Stefanini, Tech Mahindra, TIVIT\nand Wipro as Leaders in two quadrants each. It names Base2, CI&T, Deal,\nDXC Technology, FCamara, Inmetrics, Nava, NTT DATA, Objective, Prime Control,\nSempre IT, Softtek, T-Systems, TCS, TQI, Vericode and Yaman as Leaders in one\nquadrant each.\n\nIn addition, GFT, Taking and Unisys are recognized as Rising Stars —\ncompanies with a “promising portfolio” and “high future potential” by\nISG’s definition — in one quadrant each.\n\nIn the area of customer experience, Altimetrik is named the global ISG CX Star\nPerformer for 2026 among AI-driven ADM service providers. Altimetrik earned\nthe highest customer satisfaction scores in ISG's Voice of the Customer\nsurvey, part of the ISG Star of Excellence™ program\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fisg-one.com%2Fproviders%2Fstar-of-excellence&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG+Star+of+Excellence%26%238482%3B+program&index=4&md5=e223b6422f8f884ea64d075de5c18eda)\n, the premier quality recognition for the technology and business services\nindustry.\n\nCustomized versions of the report are available from Insi\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Finsi.com%2Fbr%2Fisg-provider-lens&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Insi&index=5&md5=b39697c3709c60ac3c87620ddbc02fc2)\n, Prime Control\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Flp.primecontrol.com.br%2Fprime-control-destaque-estudo-isg-2026%2Fen%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Prime+Control&index=6&md5=9ff71dfbe8e49d4610b960d2527747c4)\n, Spassu\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.spassu.com.br%2Fisg-ai-driven-adm-services&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Spassu&index=7&md5=6efab7fae57d48cc751ae8c176887f73)\n, Stefanini\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fstefanini.com%2Fpt%2Fconteudo%2Freport%2Fisg-provider-lens-2026-ai-driven-adm-services-grupo-stefanini-e-reconhecido-pelo-6o-ano-consecutivo-como-leader-em-application-development-outsourcing-no-brasil%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=Stefanini&index=8&md5=232cfb3fc28aa684e3e6cc8250543378)\nand TQI\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fconteudo.tqi.com.br%2Festudo-isg-provider-lens-2026&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=TQI&index=9&md5=8192eb414907b5e6032bde82365ff166)\n.\n\nThe 2026 ISG Provider Lens AI-Driven ADM Services report for Brazil is\navailable to subscribers or for one-time purchase on this webpage\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fei.isg-one.com%2FResearch%2F_MarketingPage%3FdashboardID%3D201a11ca-c115-4a33-a9f7-941eceefbbd1%26documentId%3DQLXDr0Cuwt&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=webpage&index=10&md5=26511196885c0117a7fdab78541c105c)\n.\n\nAbout ISG\n\nISG\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.isg-one.com%2F&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=ISG&index=11&md5=48e71f0c7f4f2ab524f944ecbe1a991a)\n(Nasdaq: III\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.nasdaq.com%2Fmarket-activity%2Fstocks%2Fiii&esheet=54621605&newsitemid=20261014925198&lan=en-US&anchor=III&index=12&md5=ec3188f6c4852063851af0dcf474254c)\n) is a global AI-centered technology research and advisory firm. A trusted\npartner to more than 900 clients, including 75 of the world’s top 100\nenterprises, ISG is a long-time leader in technology and business services\nthat is now at the forefront of leveraging AI to help organizations achieve\noperational excellence and faster growth. The firm, founded in 2006, is known\nfor its proprietary market data and research, in-depth knowledge and\ngovernance of provider ecosystems, and the expertise of its 1,500\nprofessionals worldwide working together to help clients maximize the value of\ntheir technology investments.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20261014925198/en/\n(https://www.businesswire.com/news/home/20261014925198/en/)\n\nLaura Hupprich, ISG\n\n+1 203-517-3132\n\nlaura.hupprich@isg-one.com \n(mailto:laura.hupprich@isg-one.com) \n\n\nThábata Mondoni, Mondoni Press for ISG\n\nMobile: +55 11 98671 5652\n\nthabata@mondonipress.com.br (mailto:thabata@mondonipress.com.br)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-10-14T12:00:01.043073065Z","server_sent_at_ms":1791979201043},"received_at":"2026-10-14T12:00:01.094Z","source_url":"https://www.businesswire.com/news/home/20261014925198/en/"},"analysis":{"id":"157057","press_release_id":"168792","analysis_json":{"industry":{"label":"Research & Consulting Services","sector":"Industrials"},"redFlags":[],"eventType":"operations_update","narrative":"ISG published its 2026 Provider Lens AI-Driven ADM Services report for Brazil, finding rapid adoption of governed agentic AI in application development and management.\n\nThe report evaluates 63 providers across six quadrants, naming AI/R, Capgemini and GFT as Leaders in three quadrants each, and recognizes GFT, Taking and Unisys as Rising Stars.\n\nThe release is issuer research marketing with no financial impact on ISG itself; it reinforces the firm's AI-centered research franchise in Latin America.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"Research-report marketing from ISG — agentic AI governance trends in Brazil ADM market."},"keyFigures":{"customDimensions":{"quadrants":6,"providers_evaluated":63}},"quotedText":"Brazilian companies want AI embedded in delivery processes, but only with clear human accountability and cost controls","namedEntities":{"people":[{"name":"Shafqat Azim","role":"Partner, ISG"},{"name":"Pedro L. 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