{"success":true,"data":{"pressRelease":{"id":"174468","rtpr_id":"nGNE9xGjV7-20261020","ticker":"ZM","exchange":"NASDAQ","all_tickers":["ZM"],"title":"Zoom advances its AI strategy with a new Unified Context Layer that helps turn meeting conversations into completed work","author":"Globe Newswire","published_at":"2026-10-20T16:56:23.295Z","article_body":"The company introduces a suite of AI products to close the conversation gap\nacross Zoom Workplace, customer experience, developer tools, and events\n\nSAN JOSE, Calif., Oct. 20, 2026 (GLOBE NEWSWIRE) -- Today at its annual\nZoomtopia customer conference, Zoom Communications, Inc. (NASDAQ: ZM), a\nleading AI-first platform for human connection, introduced a new Unified\nContext Layer and several new products with AI-powered capabilities. The new\nofferings are designed to help businesses transform rich meeting context into\nmeaningful deliverables that help accelerate work outcomes.\n\nBusiness conversations drive critical decisions and build customer history\nevery day. A customer interaction might start in a meeting, continue by phone,\nand carry on in chat threads. But when that context is scattered across\napplications, people and AI agents lose the thread and teams spend significant\ntime piecing together what happened, when it happened, and what they should do\nabout it.\n\nZoom’s new Unified Context Layer helps close that gap by linking\nconversation history with relevant documents and data. Together, these sources\ngive people and AI agents a fuller picture of the work and what needs to\nhappen next.\n\nThis new layer brings together conversations with near real-time activity\nacross Zoom and connected third-party applications, giving people and AI\nagents access to business context that might otherwise be lost or siloed.\nConfigurable settings and controls help manage access, while coordination\namong AI agents turns business context into actionable insights.\n\nZoom is increasingly becoming a system of action as organizations, large and\nsmall, put the company's AI tools to work at scale.\n\nZoom Virtual Agent customer count has surged by 256%(1), and users who\nleverage Zoom's various AI tools report completing tasks twice as fast, with\n72% citing high or extremely high business impact, compared with a market\naverage of 63%(2). Zoom is expecting to surpass $5 billion in annual revenue\nthis year.\n\nWith a growing enterprise footprint across industries from healthcare to\nfinancial services, retail, and education, the company is advancing its vision\nfor workplace productivity, one where the line between conversation and\nexecution shrinks.\n\n“AI models are only as powerful as their understanding of your business, and\nthat context makes all the difference,” said Eric Yuan, founder and CEO of\nZoom. “Fragmented product experiences isolate conversations, stall\ndecisions, and drag businesses down. Today, with the Unified Context Layer,\nwe’re laying the groundwork for a system of action designed to turn\nconversations into completed work.”\n\n“Our teams have the information they need, but it’s often dispersed across\nmeetings, notes, and different systems,” said Christine Sarros, senior vice\npresident of Enterprise Engineering, Oracle Cloud Infrastructure. “Zoom’s\nnew solutions could help bring that context together, so teams can enter\ncustomer conversations with a clearer understanding of what’s been\ndiscussed, what’s been decided, and what needs to happen next. We see an\nopportunity to spend less time reconstructing history and more time helping\nour customers move forward.”\n\nAt Zoomtopia, Zoom is bringing this vision to life with innovations across\ncollaboration, AI, customer experience, and events. The announcements below\nshow how it all connects business context to the tools and workflows people\nactually use to get work done.\n\n\n\nGive people and AI agents context to turn conversations into action\n\nEvery meeting, chat, and document leaves a trail of discussion, decisions, and\naction items. Zoom's Unified Context Layer\n(https://www.globenewswire.com/Tracker?data=V2tuKvMOFjTrqZKkMspRYNvEv8Du1zAW1QmocL_enaPgX0ikd6UnHb5bjJ1oSYfOimaKydmKQNxTFrQWXZvv-yXjngF2m47XgTgDTD0tsUrVorrKbZJ-UNSyv1OxD-KQ)\naccesses this information to help people and AI agents quickly move from\ncontext to clarity to action.\n\nThe Unified Context Layer makes work even more efficient when used with the\nnewly introduced capabilities that include:\n* Follow the meeting: Delivers personalized transcripts and summaries for\nusers who miss all or parts of a meeting. (Expected December 2026.)\n* Enriched notes: Links shared screens, slides, charts, and in-meeting chat to\nrelevant moments in a searchable transcript. (Expected November 2026.)\n* My Notes hardware integrations: Extends My Notes to in-person conversations\nthrough new devices from DTEN and Bota. (Expected November 2026 and Q1 2027,\nrespectively.)\n* My Notes Workflows: Turn meeting summaries into follow-up work in everyday\ntools like Zoom Chat and Salesforce, with ready-made workflows for sales,\nmarketing, and IT, or custom ones created by describing what to automate in\nnatural language, no separate workflow builder needed to get started.\n(Expected October 2026.)\n* New Zoom Chat experience: A refreshed chat experience designed to help\nsurface relevant conversations and bring AI agents directly into discussions\nto take actions based on administrator-defined controls. (Expected December\n2026.)\n* ZoomMate Agent Teams: Specialized AI agents that work together in an AI team\nto support faster execution of work. (Available now.)\nBring Zoom capabilities into the AI tools businesses already use\n\nDevelopers and AI agents\n(https://www.globenewswire.com/Tracker?data=NyQRGSfhhxKIMRnXUEyRfDNLTTrQWE-bDTxWkdygEPcWojzHL7L_I7-iO8r9w0pqVqkyOJhIB_o3Da72-Q7XsHmDIxxikWcAlKDvvDV9ZabnWogfDjbnx_ugDR7Syet0Vsuf94-mQtyH1__M6HJOvQ==)\ncan now access Zoom capabilities outside the Zoom app. Through APIs and Model\nContext Protocol (MCP) servers, teams can connect scheduling, transcription,\nsearch, administration, and contact center actions to other AI environments\nand workflows. Highlights include:\n* MCP Servers: With new MCP servers across the portfolio, developers and AI\nagents can coordinate actions outside the Zoom UI. (Available now.)\n* Connections to AI Assistants: Use supported Zoom capabilities within AI\nenvironments, including Claude, Codex, Copilot, and Muse. (Expected October\n2026.)\n* Search & Ask APIs: Query Zoom's Unified Context Layer directly from Claude,\nGPT, Codex, Muse, MS Copilot, Gemini, and Slackbot, as well as MCP-compatible\nagents. (Available now.)\n* Zoom Admin MCP Server: Perform admin tasks conversationally. (Expected\nOctober 2026.)\n\n\nReduce barriers to natural, engaging conversation\n\nTo help users show up as their best in meetings\n(https://www.globenewswire.com/Tracker?data=PS0TSoopKDbl3GM0q-imsoxLqAa1TmQLV5qkIO_7ndR0TrMW4DTQ6RFVxpwC9JLPVkntDsD4Lf1E5eLD_vW8do-5YkjZV6whA6THWxG9XPEJPq6_a6J0-LBe9pIi-Yl1),\nZoom is making conversations clearer, more natural, and more inclusive, with\nAI driving more meaningful outcomes. These new enhancements strengthen the\nfoundation for the unified context layer with:\n* Voice Translator: \"Translate Me\" enables a speaker to translate their audio\nfor all participants using a synthesized version of their own voice, designed\nto preserve a natural feel. (Expected October 2026.)\n* Pose Correction: Subtly adjusts a user’s video when they glance away from\nthe camera, helping maintain a camera-forward appearance. (Expected December\n2026.)\n* Touch up my Voice: Users can use this feature to alter their own voice with\nreal-time accent smoothing so speakers come through more clearly and\nnaturally. (Expected December 2026.)\n* High-quality screen sharing: Enhanced media support for 60 frames per second\nscreen sharing. (Available now.)\n* Live Meeting AI Agent: Proactive meeting assistance that helps find answers,\nkeep meetings on track, and nudge engagement. (Expected Q1 2027.)\n\n\nCarry customer history from one interaction to the next\n\nCustomer service breaks down when customers have to constantly repeat\nthemselves, and agents have to reconstruct past interactions Zoom CX\n(https://www.globenewswire.com/Tracker?data=bCiEP77fX3ZVdI5ttSuncAZxqdiSzfurB2fo3i8ss08-V8LjHBVkGg1T56ZwUlqN54v_dP30XOqaXlyArbOuYrO6X80d6z7lVobOLiW_tP4=)\nextends shared customer context across a variety of channels, including live\nand AI agents, providing a broader view of the past and present to help inform\nfuture outcomes. Highlights include:\n* Customer Profiles: Brings dynamic customer profiles into Zoom CX with\nreal-time context across channels and interactions. (Expected November 2026.)\n* CX Insights Transcript Intelligence: Automatically classifies voice, chat,\nand email transcripts and makes them queryable in natural language, joined\nwith operational data, such as handle time, queue, and outcome. (Expected\nNovember 2026.)\n* Zoom Virtual Agent - Kiosk: Brings AI-powered self-service to physical\nretail locations via branded kiosk agents, resolving customer requests on the\nspot without relying on\nin-store staff. (Expected November 2026.)\n\n\nGive businesses control as AI takes on more work\n\nZoom is adding new management controls\n(https://www.globenewswire.com/Tracker?data=zShCyRBBHi78LQ09TSPSlSRJhFDbDWvrtQBlPLkniL38HZ5-EVzhoOv6utvrDduGIotEcGR5RAa5lUGk2672H1NdEr7qEZ57yxekPGct4I1VaidN_Yr3RhcmtMcdyofsGpbanVVTfuuWYwDfw2tH2A==)\nthat enable administrators to manage AI activity across the account while\nsupporting customers' existing guardrails and data-classification policies.\nHighlights include:\n* Centralized AI Management: Provides administrators with greater control over\nhow AI features are configured and used across the organization. (Expected\nDecember 2026.)\n* Sensitivity Labels: Seamlessly sync with Microsoft Purview sensitivity\nlabels or create native labels in Zoom, then automatically enforce policies\nbased on the sensitivity of meetings and content. (Available now for select\nZoom Workplace customers.)\n* AI Guardrails: Set account-level rules governing what AI can generate or use\nin its responses. (Expected Q1 2027.)\n* Deepfake Risk Detection: Introduce deepfake risk detection tools designed to\nhelp flag potential synthetic media across hiring, customer experience, and\nmeeting scenarios. (Expected December 2026.)\n* Zoom Compliance Manager support for My Notes and Zoom Canvas: Archives and\nmonitors AI-generated summaries, notes, and documents to help address\norganization's own retention and supervision requirements(3). (Expected\nJanuary 2027.)\nExtend the business value of events beyond the closing session\n\nMost of what happens at a live event disappears the moment it ends. Zoom\nEvents now brings powerful AI functionality to event planning, content\ncreation, and analytics. These capabilities help reduce the amount of heavy\nsetup work involved and extend the value of event content long after sessions\nend. Highlights include:\n* Content Studio: Turn one recording into a multi-language, multi-format asset\nlibrary. (Expected October 2026.)\n* Agentic Event Setup: Use AI to help configure event details, from sessions\nto registration, before launch. (Expected November 2026.)\n* AI Analytics for Events: Query event data in plain language, score\nengagement, and generate shareable reports, cutting post-event analysis time\nsignificantly. (Available now.)\nTaken together, today's launches represent a significant step for Zoom toward\nbecoming a system of action for modern work by connecting conversations to the\nwork that follows, across roles and industries\n(https://www.globenewswire.com/Tracker?data=dFOe4a-yuXx_FAGuEFyZEr54csMj_7PQG-gZO_OGjggRUoZPBv5uvBc2s_HOp8r1OL0DFv4gJdIHCGbHGQdpKr4G_q-CekpyEakYIZfPie1QVQorA2Jx_ro-M8-ZG3UY).\nFor more information on announcements from Zoomtopia 2026, visit the Zoom\nnewsroom\n(https://www.globenewswire.com/Tracker?data=bCiEP77fX3ZVdI5ttSuncDsWivdXEAftxBNdfZiT2a5Zm6zr12nmDM8aHEjwDtUQgqyYTw2vgKHAMQ2kizoDFmvJ5_E-l4tKVP_c8mK9lNiZ7oS1kAs-TMODBxz0Lbjo).\n\nAbout Zoom\n\nZoom (NASDAQ: ZM) is a system of action for modern work, turning live\ncollaboration into completed results. From entrepreneurs to global\nenterprises, customers choose Zoom to seamlessly collaborate, communicate, and\ndrive outcomes across meetings, phone, contact center, and more — all with\nthe built-in assistance of Zoom AI. Founded in 2011, Zoom is headquartered in\nSan Jose, CA. For more information, visit zoom.com\n(https://www.globenewswire.com/Tracker?data=AgPvVJdGgkdif8VxKpGWrcm_ZBv_79irC5v8FM26Nfq1q2D09iCdrI_T4kJOOHcm4acdsasQNP3uQyHujZaBIw==).\n\n_____________________\n(1) 2QFY27 Earnings Report\n(https://www.globenewswire.com/Tracker?data=KweNY0c8095JidOn0-MRjrCqIz7kHKXBmp1XbNxe_peklzCDMShqO-_7-SCKYShmxj4J0jl6IKclMuQ8-dF3ksSTAd_t44mjgXKGO3BfBybI4ljghBGBOYJrGaGH8FB5)\n(2) According to Zoom's 2026 GenAI ROI Study (a quantitative survey of 500\nU.S.-based knowledge workers).\n(3) Zoom Compliance Manager is not a substitute for independent legal or\ncompliance review.\n\nPhotos accompanying this announcement are available at\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/9c70a77f-51bf-4202-b476-aef093fb52e2\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/49686e54-443a-4304-95ba-e3af90a01719 \n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/9f0dc69f-7946-4359-9f24-f257d1132c1b\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/8d3df8bf-3fb4-48f3-9ab7-28ad7a19ca8a","article_body_html":"","raw_payload":{"data":{"id":"nGNE9xGjV7-20261020","title":"Zoom advances its AI strategy with a new Unified Context Layer that helps turn meeting conversations into completed work","author":"Globe Newswire","ticker":"ZM","created":"2026-10-20T16:56:23.295Z","tickers":["ZM"],"exchange":"NASDAQ","article_body":"The company introduces a suite of AI products to close the conversation gap\nacross Zoom Workplace, customer experience, developer tools, and events\n\nSAN JOSE, Calif., Oct. 20, 2026 (GLOBE NEWSWIRE) -- Today at its annual\nZoomtopia customer conference, Zoom Communications, Inc. (NASDAQ: ZM), a\nleading AI-first platform for human connection, introduced a new Unified\nContext Layer and several new products with AI-powered capabilities. The new\nofferings are designed to help businesses transform rich meeting context into\nmeaningful deliverables that help accelerate work outcomes.\n\nBusiness conversations drive critical decisions and build customer history\nevery day. A customer interaction might start in a meeting, continue by phone,\nand carry on in chat threads. But when that context is scattered across\napplications, people and AI agents lose the thread and teams spend significant\ntime piecing together what happened, when it happened, and what they should do\nabout it.\n\nZoom’s new Unified Context Layer helps close that gap by linking\nconversation history with relevant documents and data. Together, these sources\ngive people and AI agents a fuller picture of the work and what needs to\nhappen next.\n\nThis new layer brings together conversations with near real-time activity\nacross Zoom and connected third-party applications, giving people and AI\nagents access to business context that might otherwise be lost or siloed.\nConfigurable settings and controls help manage access, while coordination\namong AI agents turns business context into actionable insights.\n\nZoom is increasingly becoming a system of action as organizations, large and\nsmall, put the company's AI tools to work at scale.\n\nZoom Virtual Agent customer count has surged by 256%(1), and users who\nleverage Zoom's various AI tools report completing tasks twice as fast, with\n72% citing high or extremely high business impact, compared with a market\naverage of 63%(2). Zoom is expecting to surpass $5 billion in annual revenue\nthis year.\n\nWith a growing enterprise footprint across industries from healthcare to\nfinancial services, retail, and education, the company is advancing its vision\nfor workplace productivity, one where the line between conversation and\nexecution shrinks.\n\n“AI models are only as powerful as their understanding of your business, and\nthat context makes all the difference,” said Eric Yuan, founder and CEO of\nZoom. “Fragmented product experiences isolate conversations, stall\ndecisions, and drag businesses down. Today, with the Unified Context Layer,\nwe’re laying the groundwork for a system of action designed to turn\nconversations into completed work.”\n\n“Our teams have the information they need, but it’s often dispersed across\nmeetings, notes, and different systems,” said Christine Sarros, senior vice\npresident of Enterprise Engineering, Oracle Cloud Infrastructure. “Zoom’s\nnew solutions could help bring that context together, so teams can enter\ncustomer conversations with a clearer understanding of what’s been\ndiscussed, what’s been decided, and what needs to happen next. We see an\nopportunity to spend less time reconstructing history and more time helping\nour customers move forward.”\n\nAt Zoomtopia, Zoom is bringing this vision to life with innovations across\ncollaboration, AI, customer experience, and events. The announcements below\nshow how it all connects business context to the tools and workflows people\nactually use to get work done.\n\n\n\nGive people and AI agents context to turn conversations into action\n\nEvery meeting, chat, and document leaves a trail of discussion, decisions, and\naction items. Zoom's Unified Context Layer\n(https://www.globenewswire.com/Tracker?data=V2tuKvMOFjTrqZKkMspRYNvEv8Du1zAW1QmocL_enaPgX0ikd6UnHb5bjJ1oSYfOimaKydmKQNxTFrQWXZvv-yXjngF2m47XgTgDTD0tsUrVorrKbZJ-UNSyv1OxD-KQ)\naccesses this information to help people and AI agents quickly move from\ncontext to clarity to action.\n\nThe Unified Context Layer makes work even more efficient when used with the\nnewly introduced capabilities that include:\n* Follow the meeting: Delivers personalized transcripts and summaries for\nusers who miss all or parts of a meeting. (Expected December 2026.)\n* Enriched notes: Links shared screens, slides, charts, and in-meeting chat to\nrelevant moments in a searchable transcript. (Expected November 2026.)\n* My Notes hardware integrations: Extends My Notes to in-person conversations\nthrough new devices from DTEN and Bota. (Expected November 2026 and Q1 2027,\nrespectively.)\n* My Notes Workflows: Turn meeting summaries into follow-up work in everyday\ntools like Zoom Chat and Salesforce, with ready-made workflows for sales,\nmarketing, and IT, or custom ones created by describing what to automate in\nnatural language, no separate workflow builder needed to get started.\n(Expected October 2026.)\n* New Zoom Chat experience: A refreshed chat experience designed to help\nsurface relevant conversations and bring AI agents directly into discussions\nto take actions based on administrator-defined controls. (Expected December\n2026.)\n* ZoomMate Agent Teams: Specialized AI agents that work together in an AI team\nto support faster execution of work. (Available now.)\nBring Zoom capabilities into the AI tools businesses already use\n\nDevelopers and AI agents\n(https://www.globenewswire.com/Tracker?data=NyQRGSfhhxKIMRnXUEyRfDNLTTrQWE-bDTxWkdygEPcWojzHL7L_I7-iO8r9w0pqVqkyOJhIB_o3Da72-Q7XsHmDIxxikWcAlKDvvDV9ZabnWogfDjbnx_ugDR7Syet0Vsuf94-mQtyH1__M6HJOvQ==)\ncan now access Zoom capabilities outside the Zoom app. Through APIs and Model\nContext Protocol (MCP) servers, teams can connect scheduling, transcription,\nsearch, administration, and contact center actions to other AI environments\nand workflows. Highlights include:\n* MCP Servers: With new MCP servers across the portfolio, developers and AI\nagents can coordinate actions outside the Zoom UI. (Available now.)\n* Connections to AI Assistants: Use supported Zoom capabilities within AI\nenvironments, including Claude, Codex, Copilot, and Muse. (Expected October\n2026.)\n* Search & Ask APIs: Query Zoom's Unified Context Layer directly from Claude,\nGPT, Codex, Muse, MS Copilot, Gemini, and Slackbot, as well as MCP-compatible\nagents. (Available now.)\n* Zoom Admin MCP Server: Perform admin tasks conversationally. (Expected\nOctober 2026.)\n\n\nReduce barriers to natural, engaging conversation\n\nTo help users show up as their best in meetings\n(https://www.globenewswire.com/Tracker?data=PS0TSoopKDbl3GM0q-imsoxLqAa1TmQLV5qkIO_7ndR0TrMW4DTQ6RFVxpwC9JLPVkntDsD4Lf1E5eLD_vW8do-5YkjZV6whA6THWxG9XPEJPq6_a6J0-LBe9pIi-Yl1),\nZoom is making conversations clearer, more natural, and more inclusive, with\nAI driving more meaningful outcomes. These new enhancements strengthen the\nfoundation for the unified context layer with:\n* Voice Translator: \"Translate Me\" enables a speaker to translate their audio\nfor all participants using a synthesized version of their own voice, designed\nto preserve a natural feel. (Expected October 2026.)\n* Pose Correction: Subtly adjusts a user’s video when they glance away from\nthe camera, helping maintain a camera-forward appearance. (Expected December\n2026.)\n* Touch up my Voice: Users can use this feature to alter their own voice with\nreal-time accent smoothing so speakers come through more clearly and\nnaturally. (Expected December 2026.)\n* High-quality screen sharing: Enhanced media support for 60 frames per second\nscreen sharing. (Available now.)\n* Live Meeting AI Agent: Proactive meeting assistance that helps find answers,\nkeep meetings on track, and nudge engagement. (Expected Q1 2027.)\n\n\nCarry customer history from one interaction to the next\n\nCustomer service breaks down when customers have to constantly repeat\nthemselves, and agents have to reconstruct past interactions Zoom CX\n(https://www.globenewswire.com/Tracker?data=bCiEP77fX3ZVdI5ttSuncAZxqdiSzfurB2fo3i8ss08-V8LjHBVkGg1T56ZwUlqN54v_dP30XOqaXlyArbOuYrO6X80d6z7lVobOLiW_tP4=)\nextends shared customer context across a variety of channels, including live\nand AI agents, providing a broader view of the past and present to help inform\nfuture outcomes. Highlights include:\n* Customer Profiles: Brings dynamic customer profiles into Zoom CX with\nreal-time context across channels and interactions. (Expected November 2026.)\n* CX Insights Transcript Intelligence: Automatically classifies voice, chat,\nand email transcripts and makes them queryable in natural language, joined\nwith operational data, such as handle time, queue, and outcome. (Expected\nNovember 2026.)\n* Zoom Virtual Agent - Kiosk: Brings AI-powered self-service to physical\nretail locations via branded kiosk agents, resolving customer requests on the\nspot without relying on\nin-store staff. (Expected November 2026.)\n\n\nGive businesses control as AI takes on more work\n\nZoom is adding new management controls\n(https://www.globenewswire.com/Tracker?data=zShCyRBBHi78LQ09TSPSlSRJhFDbDWvrtQBlPLkniL38HZ5-EVzhoOv6utvrDduGIotEcGR5RAa5lUGk2672H1NdEr7qEZ57yxekPGct4I1VaidN_Yr3RhcmtMcdyofsGpbanVVTfuuWYwDfw2tH2A==)\nthat enable administrators to manage AI activity across the account while\nsupporting customers' existing guardrails and data-classification policies.\nHighlights include:\n* Centralized AI Management: Provides administrators with greater control over\nhow AI features are configured and used across the organization. (Expected\nDecember 2026.)\n* Sensitivity Labels: Seamlessly sync with Microsoft Purview sensitivity\nlabels or create native labels in Zoom, then automatically enforce policies\nbased on the sensitivity of meetings and content. (Available now for select\nZoom Workplace customers.)\n* AI Guardrails: Set account-level rules governing what AI can generate or use\nin its responses. (Expected Q1 2027.)\n* Deepfake Risk Detection: Introduce deepfake risk detection tools designed to\nhelp flag potential synthetic media across hiring, customer experience, and\nmeeting scenarios. (Expected December 2026.)\n* Zoom Compliance Manager support for My Notes and Zoom Canvas: Archives and\nmonitors AI-generated summaries, notes, and documents to help address\norganization's own retention and supervision requirements(3). (Expected\nJanuary 2027.)\nExtend the business value of events beyond the closing session\n\nMost of what happens at a live event disappears the moment it ends. Zoom\nEvents now brings powerful AI functionality to event planning, content\ncreation, and analytics. These capabilities help reduce the amount of heavy\nsetup work involved and extend the value of event content long after sessions\nend. Highlights include:\n* Content Studio: Turn one recording into a multi-language, multi-format asset\nlibrary. (Expected October 2026.)\n* Agentic Event Setup: Use AI to help configure event details, from sessions\nto registration, before launch. (Expected November 2026.)\n* AI Analytics for Events: Query event data in plain language, score\nengagement, and generate shareable reports, cutting post-event analysis time\nsignificantly. (Available now.)\nTaken together, today's launches represent a significant step for Zoom toward\nbecoming a system of action for modern work by connecting conversations to the\nwork that follows, across roles and industries\n(https://www.globenewswire.com/Tracker?data=dFOe4a-yuXx_FAGuEFyZEr54csMj_7PQG-gZO_OGjggRUoZPBv5uvBc2s_HOp8r1OL0DFv4gJdIHCGbHGQdpKr4G_q-CekpyEakYIZfPie1QVQorA2Jx_ro-M8-ZG3UY).\nFor more information on announcements from Zoomtopia 2026, visit the Zoom\nnewsroom\n(https://www.globenewswire.com/Tracker?data=bCiEP77fX3ZVdI5ttSuncDsWivdXEAftxBNdfZiT2a5Zm6zr12nmDM8aHEjwDtUQgqyYTw2vgKHAMQ2kizoDFmvJ5_E-l4tKVP_c8mK9lNiZ7oS1kAs-TMODBxz0Lbjo).\n\nAbout Zoom\n\nZoom (NASDAQ: ZM) is a system of action for modern work, turning live\ncollaboration into completed results. From entrepreneurs to global\nenterprises, customers choose Zoom to seamlessly collaborate, communicate, and\ndrive outcomes across meetings, phone, contact center, and more — all with\nthe built-in assistance of Zoom AI. Founded in 2011, Zoom is headquartered in\nSan Jose, CA. For more information, visit zoom.com\n(https://www.globenewswire.com/Tracker?data=AgPvVJdGgkdif8VxKpGWrcm_ZBv_79irC5v8FM26Nfq1q2D09iCdrI_T4kJOOHcm4acdsasQNP3uQyHujZaBIw==).\n\n_____________________\n(1) 2QFY27 Earnings Report\n(https://www.globenewswire.com/Tracker?data=KweNY0c8095JidOn0-MRjrCqIz7kHKXBmp1XbNxe_peklzCDMShqO-_7-SCKYShmxj4J0jl6IKclMuQ8-dF3ksSTAd_t44mjgXKGO3BfBybI4ljghBGBOYJrGaGH8FB5)\n(2) According to Zoom's 2026 GenAI ROI Study (a quantitative survey of 500\nU.S.-based knowledge workers).\n(3) Zoom Compliance Manager is not a substitute for independent legal or\ncompliance review.\n\nPhotos accompanying this announcement are available at\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/9c70a77f-51bf-4202-b476-aef093fb52e2\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/49686e54-443a-4304-95ba-e3af90a01719 \n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/9f0dc69f-7946-4359-9f24-f257d1132c1b\n\nhttps://www.globenewswire.com/NewsRoom/AttachmentNg/8d3df8bf-3fb4-48f3-9ab7-28ad7a19ca8a"},"type":"article","timestamp":"2026-10-20T16:56:23.383699448Z","server_sent_at_ms":1792515383383},"received_at":"2026-10-20T16:56:23.434Z","source_url":null},"analysis":null,"durationMs":null,"modelName":null}}