{"success":true,"data":{"pressRelease":{"id":"30905","rtpr_id":"nPn8KmqXla","ticker":"YMM","exchange":"NYSE","all_tickers":["YMM"],"title":"Full Truck Alliance Co. Ltd. Releases 2025 Environmental, Social and Governance Report","author":"PR Newswire","published_at":"2026-05-12T09:00:03.303Z","article_body":"Full Truck Alliance Co. Ltd. Releases 2025 Environmental, Social and Governance Report\n\nPR Newswire\n\nGUIYANG, China, May 12, 2026\n\nGUIYANG, China, May 12, 2026 /PRNewswire/ -- Full Truck Alliance Co. Ltd.\n(\"FTA\" or the \"Company\") (NYSE: YMM), a leading digital freight platform,\ntoday announced the release of its 2025 Environmental, Social and Governance\n(\"ESG\") report. The report highlights FTA's commitment to embedding\nsustainability into its core strategies and operations, reflecting the\nCompany's continued progress in strengthening its ESG infrastructure and\ncreating lasting value for stakeholders.\n\n\"Technology is the engine of sustainable progress, and at FTA, this conviction\nshapes the way we innovate, operate, and grow,\" said Peter Hui Zhang, Chairman\nand CEO of FTA. \"In 2025, we deepened the integration of ESG principles across\nour strategy and operations, leveraging big data, AI, and cloud computing to\nbuild a more efficient and lower-carbon freight ecosystem. Our green\nclosed-loop model—seamlessly connecting trucks, cargo, and logistics\nhubs—embeds sustainability across the value chain, delivering meaningful\noperational and environmental outcomes. Looking ahead, we remain committed to\nadvancing intelligent and sustainable freight solutions, strengthening\ngovernance and stakeholder trust, and creating enduring value for our\ncustomers, partners, employees, and the world we share.\"\n\nHighlights of FTA's 2025 ESG Achievements:\n\nAdvancing Intelligent and Green Freight\n\nFTA addressed the road freight industry's \"Empty Hauling, Empty Loads, and\nEmpty Waiting\" (the \"3E\") challenges through an intelligent dispatching system\npowered by big data algorithms, optimizing vehicle-cargo matching and route\nplanning to enhance capacity utilization and operational efficiency. Through\nthese efforts, FTA reduced its 3E rate from 38.97% in 2020 to 34.88% in 2025,\ndelivering measurable gains in resource conservation and emissions reduction,\nand cumulatively reducing carbon emissions by approximately 149 million tons\nof CO₂ equivalent over the same period.\n\nEmpowering the Freight Ecosystem\n\nFTA implemented a range of measures across safety management, freight payment\nprotection, and human-centered care, further reinforcing its risk management\nframework. These measures delivered a 100% complaint resolution rate and a\n91.21% customer satisfaction rate following complaint handling([1]),\nreflecting year-over-year improvement. In addition, the average empty-haul\ndistance for transacted recommended cargo decreased by 13.25 km per order,\nsignificantly improving freight matching efficiency across the platform\necosystem.\n ([1]) Complaint resolution rate = Total complaints resolved and responded to\n in the year / Total customer complaints received. Post-complaint customer\n satisfaction encompassed all complaints throughout 2025, and surveys were\n conducted accordingly.\n\nGrowing with Our People\n\nPeople are central to FTA's sustainable development. The Company fosters a\ndiverse and inclusive workplace, cultivating a secure and supportive\nenvironment where employees and the Company grow together. In 2025, an\ninternal employee satisfaction survey covering 80% of FTA's full-time\nworkforce achieved an average score of 4.49 out of 5.\n\nStrengthening the Foundation of Governance\n\nFTA regards robust corporate governance as the cornerstone of its ESG strategy\nand a key driver of long-term value creation. The Company continues to\nstrengthen its governance framework, enhance Board oversight, and improve\noperational transparency and management discipline. In compliance and risk\nmanagement, FTA integrates risk awareness into daily operations through robust\ninstitutional frameworks, training, and supervision mechanisms. In data\nsecurity and privacy protection, the Company applies comprehensive\ntechnological and managerial safeguards to protect information security and\nthe rights and interests of customers and platform stakeholders.\n\nFor more information on FTA's sustainability initiatives and to access the\nfull report in English, please visit the ESG section of the Company's investor\nrelations website at ir.fulltruckalliance.com\n(http://ir.fulltruckalliance.com/) .\n\nAbout Full Truck Alliance Co. Ltd.\n\nFull Truck Alliance Co. Ltd. (NYSE: YMM) is a leading digital freight platform\nconnecting shippers with truckers to facilitate shipments across distance\nranges, cargo weights and types. The Company provides a range of freight\nmatching services, including freight listing, freight brokerage and\ntransaction services. The Company also provides a range of value-added\nservices that cater to the various needs of shippers and truckers, such as\nfinancial institutions, highway authorities, and gas station operators. With a\nmission to empower enterprises with greater logistics competitiveness, the\nCompany is shaping the future of logistics with technology and aspires to\nrevolutionize logistics, improve efficiency across the value chain and reduce\nits carbon footprint for our planet. For more information, please visit\nir.fulltruckalliance.com (http://ir.fulltruckalliance.com/) .\n\nSafe Harbor Statement\n\nThis press release contains statements that may constitute \"forward-looking\"\nstatements, which are made pursuant to the \"safe harbor\" provisions of the\nU.S. Private Securities Litigation Reform Act of 1995. These forward-looking\nstatements can be identified by terminology such as \"may,\" \"will,\" \"expect,\"\n\"anticipate,\" \"aim,\" \"estimate,\" \"intend,\" \"plan,\" \"believe,\" \"potential,\"\n\"continue,\" \"is/are likely to,\" and similar statements. Statements that are\nnot historical facts, including statements about the Company's beliefs, plans,\nand expectations, are forward-looking statements. Forward-looking statements\ninvolve inherent risks and uncertainties. A number of factors could cause\nactual results to differ materially from those contained in any\nforward-looking statement, including but not limited to the following: FTA's\ngoal and strategies; FTA's expansion plans; FTA's future business development,\nfinancial condition and results of operations; expected changes in FTA's\nrevenues, costs or expenses; the industry landscape of, and trends in, China's\nroad transportation market; competition in FTA's industry; FTA's expectations\nregarding demand for, and market acceptance of, its services; FTA's\nexpectations regarding its relationships with shippers, truckers and other\necosystem participants; FTA's ability to protect its systems and\ninfrastructures from cyber-attacks; PRC laws, regulations, and policies\nrelating to the road transportation market, as well as the general regulatory\nenvironment in which FTA operates in China; the results of regulatory review\nand the duration and impact of any regulatory action taken against FTA; the\nimpact of health epidemics, extreme weather conditions and production\nconstraints brought by electricity rationing measures; general economic and\nbusiness conditions; and assumptions underlying or related to any of the\nforegoing. Further information regarding these and other risks is included in\nthe Company's filings with the SEC. All information provided in this press\nrelease is as of the date of this press release, and the Company does not\nundertake any obligation to update any forward-looking statement, except as\nrequired under applicable law.\n\nFor investor and media inquiries, please contact:\n\nIn China:\n\nFull Truck Alliance Co. Ltd.\nMao Mao\nE-mail: IR@amh-group.com (mailto:IR@amh-group.com)\n\nPiacente Financial Communications\nJenny Cai\nTel: +86-10-6508-0677\nE-mail: FTA@thepiacentegroup.com (mailto:FTA@thepiacentegroup.com)\n\nIn the United States:\n\nPiacente Financial Communications\nBrandi Piacente\nTel: +1-212-481-2050\nE-mail: FTA@thepiacentegroup.com (mailto:FTA@thepiacentegroup.com)\n\nView original\ncontent:https://www.prnewswire.com/news-releases/full-truck-alliance-co-ltd-releases-2025-environmental-social-and-governance-report-302769070.html\n(https://www.prnewswire.com/news-releases/full-truck-alliance-co-ltd-releases-2025-environmental-social-and-governance-report-302769070.html)\n\nSOURCE Full Truck Alliance Co. Ltd.\n\n\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved.","article_body_html":"","raw_payload":{"data":{"id":"nPn8KmqXla","title":"Full Truck Alliance Co. Ltd. Releases 2025 Environmental, Social and Governance Report","author":"PR Newswire","ticker":"YMM","created":"2026-05-12T09:00:03.303Z","tickers":["YMM"],"exchange":"NYSE","article_body":"Full Truck Alliance Co. Ltd. Releases 2025 Environmental, Social and Governance Report\n\nPR Newswire\n\nGUIYANG, China, May 12, 2026\n\nGUIYANG, China, May 12, 2026 /PRNewswire/ -- Full Truck Alliance Co. Ltd.\n(\"FTA\" or the \"Company\") (NYSE: YMM), a leading digital freight platform,\ntoday announced the release of its 2025 Environmental, Social and Governance\n(\"ESG\") report. The report highlights FTA's commitment to embedding\nsustainability into its core strategies and operations, reflecting the\nCompany's continued progress in strengthening its ESG infrastructure and\ncreating lasting value for stakeholders.\n\n\"Technology is the engine of sustainable progress, and at FTA, this conviction\nshapes the way we innovate, operate, and grow,\" said Peter Hui Zhang, Chairman\nand CEO of FTA. \"In 2025, we deepened the integration of ESG principles across\nour strategy and operations, leveraging big data, AI, and cloud computing to\nbuild a more efficient and lower-carbon freight ecosystem. Our green\nclosed-loop model—seamlessly connecting trucks, cargo, and logistics\nhubs—embeds sustainability across the value chain, delivering meaningful\noperational and environmental outcomes. Looking ahead, we remain committed to\nadvancing intelligent and sustainable freight solutions, strengthening\ngovernance and stakeholder trust, and creating enduring value for our\ncustomers, partners, employees, and the world we share.\"\n\nHighlights of FTA's 2025 ESG Achievements:\n\nAdvancing Intelligent and Green Freight\n\nFTA addressed the road freight industry's \"Empty Hauling, Empty Loads, and\nEmpty Waiting\" (the \"3E\") challenges through an intelligent dispatching system\npowered by big data algorithms, optimizing vehicle-cargo matching and route\nplanning to enhance capacity utilization and operational efficiency. Through\nthese efforts, FTA reduced its 3E rate from 38.97% in 2020 to 34.88% in 2025,\ndelivering measurable gains in resource conservation and emissions reduction,\nand cumulatively reducing carbon emissions by approximately 149 million tons\nof CO₂ equivalent over the same period.\n\nEmpowering the Freight Ecosystem\n\nFTA implemented a range of measures across safety management, freight payment\nprotection, and human-centered care, further reinforcing its risk management\nframework. These measures delivered a 100% complaint resolution rate and a\n91.21% customer satisfaction rate following complaint handling([1]),\nreflecting year-over-year improvement. In addition, the average empty-haul\ndistance for transacted recommended cargo decreased by 13.25 km per order,\nsignificantly improving freight matching efficiency across the platform\necosystem.\n ([1]) Complaint resolution rate = Total complaints resolved and responded to\n in the year / Total customer complaints received. Post-complaint customer\n satisfaction encompassed all complaints throughout 2025, and surveys were\n conducted accordingly.\n\nGrowing with Our People\n\nPeople are central to FTA's sustainable development. The Company fosters a\ndiverse and inclusive workplace, cultivating a secure and supportive\nenvironment where employees and the Company grow together. In 2025, an\ninternal employee satisfaction survey covering 80% of FTA's full-time\nworkforce achieved an average score of 4.49 out of 5.\n\nStrengthening the Foundation of Governance\n\nFTA regards robust corporate governance as the cornerstone of its ESG strategy\nand a key driver of long-term value creation. The Company continues to\nstrengthen its governance framework, enhance Board oversight, and improve\noperational transparency and management discipline. In compliance and risk\nmanagement, FTA integrates risk awareness into daily operations through robust\ninstitutional frameworks, training, and supervision mechanisms. In data\nsecurity and privacy protection, the Company applies comprehensive\ntechnological and managerial safeguards to protect information security and\nthe rights and interests of customers and platform stakeholders.\n\nFor more information on FTA's sustainability initiatives and to access the\nfull report in English, please visit the ESG section of the Company's investor\nrelations website at ir.fulltruckalliance.com\n(http://ir.fulltruckalliance.com/) .\n\nAbout Full Truck Alliance Co. Ltd.\n\nFull Truck Alliance Co. Ltd. (NYSE: YMM) is a leading digital freight platform\nconnecting shippers with truckers to facilitate shipments across distance\nranges, cargo weights and types. The Company provides a range of freight\nmatching services, including freight listing, freight brokerage and\ntransaction services. The Company also provides a range of value-added\nservices that cater to the various needs of shippers and truckers, such as\nfinancial institutions, highway authorities, and gas station operators. With a\nmission to empower enterprises with greater logistics competitiveness, the\nCompany is shaping the future of logistics with technology and aspires to\nrevolutionize logistics, improve efficiency across the value chain and reduce\nits carbon footprint for our planet. For more information, please visit\nir.fulltruckalliance.com (http://ir.fulltruckalliance.com/) .\n\nSafe Harbor Statement\n\nThis press release contains statements that may constitute \"forward-looking\"\nstatements, which are made pursuant to the \"safe harbor\" provisions of the\nU.S. Private Securities Litigation Reform Act of 1995. These forward-looking\nstatements can be identified by terminology such as \"may,\" \"will,\" \"expect,\"\n\"anticipate,\" \"aim,\" \"estimate,\" \"intend,\" \"plan,\" \"believe,\" \"potential,\"\n\"continue,\" \"is/are likely to,\" and similar statements. Statements that are\nnot historical facts, including statements about the Company's beliefs, plans,\nand expectations, are forward-looking statements. Forward-looking statements\ninvolve inherent risks and uncertainties. A number of factors could cause\nactual results to differ materially from those contained in any\nforward-looking statement, including but not limited to the following: FTA's\ngoal and strategies; FTA's expansion plans; FTA's future business development,\nfinancial condition and results of operations; expected changes in FTA's\nrevenues, costs or expenses; the industry landscape of, and trends in, China's\nroad transportation market; competition in FTA's industry; FTA's expectations\nregarding demand for, and market acceptance of, its services; FTA's\nexpectations regarding its relationships with shippers, truckers and other\necosystem participants; FTA's ability to protect its systems and\ninfrastructures from cyber-attacks; PRC laws, regulations, and policies\nrelating to the road transportation market, as well as the general regulatory\nenvironment in which FTA operates in China; the results of regulatory review\nand the duration and impact of any regulatory action taken against FTA; the\nimpact of health epidemics, extreme weather conditions and production\nconstraints brought by electricity rationing measures; general economic and\nbusiness conditions; and assumptions underlying or related to any of the\nforegoing. Further information regarding these and other risks is included in\nthe Company's filings with the SEC. All information provided in this press\nrelease is as of the date of this press release, and the Company does not\nundertake any obligation to update any forward-looking statement, except as\nrequired under applicable law.\n\nFor investor and media inquiries, please contact:\n\nIn China:\n\nFull Truck Alliance Co. Ltd.\nMao Mao\nE-mail: IR@amh-group.com (mailto:IR@amh-group.com)\n\nPiacente Financial Communications\nJenny Cai\nTel: +86-10-6508-0677\nE-mail: FTA@thepiacentegroup.com (mailto:FTA@thepiacentegroup.com)\n\nIn the United States:\n\nPiacente Financial Communications\nBrandi Piacente\nTel: +1-212-481-2050\nE-mail: FTA@thepiacentegroup.com (mailto:FTA@thepiacentegroup.com)\n\nView original\ncontent:https://www.prnewswire.com/news-releases/full-truck-alliance-co-ltd-releases-2025-environmental-social-and-governance-report-302769070.html\n(https://www.prnewswire.com/news-releases/full-truck-alliance-co-ltd-releases-2025-environmental-social-and-governance-report-302769070.html)\n\nSOURCE Full Truck Alliance Co. Ltd.\n\n\n\nCopyright (c) 2026 PR Newswire Association,LLC. All Rights Reserved."},"type":"article","timestamp":"2026-05-12T09:00:03.357781987Z","server_sent_at_ms":1778576403357},"received_at":"2026-05-12T09:00:03.425Z","source_url":"https://www.prnewswire.com/news-releases/full-truck-alliance-co-ltd-releases-2025-environmental-social-and-governance-report-302769070.html"},"analysis":{"id":"22851","press_release_id":"30905","analysis_json":{"industry":{"label":"Transportation","sector":"Industrials"},"redFlags":[],"eventType":"operations_update","narrative":"Full Truck Alliance Co. Ltd. (FTA) released its 2025 Environmental, Social and Governance (ESG) report, highlighting the company's commitment to sustainability and governance.\n\nFTA reduced its 3E rate (Empty Hauling, Empty Loads, and Empty Waiting) from 38.97% in 2020 to 34.88% in 2025, cumulatively reducing carbon emissions by approximately 149 million tons of CO₂ equivalent.\n\nThe company achieved a 100% complaint resolution rate and a 91.21% customer satisfaction rate following complaint handling, reflecting year-over-year improvement.\n\nFTA's internal employee satisfaction survey, covering 80% of its full-time workforce, achieved an average score of 4.49 out of 5, indicating a supportive and inclusive workplace.","sentiment":"neutral","agentHooks":{"shouldPost":false,"suggestedAngle":"FTA releases 2025 ESG report, highlighting sustainability and governance progress."},"keyFigures":{"customDimensions":{"complaint_resolution_rate":"100%","carbon_emissions_reduction":"149 million tons of CO₂ equivalent","customer_satisfaction_rate":"91.21%","employee_satisfaction_score":"4.49 out of 5","empty_haul_distance_reduction":"13.25 km per order"}},"quotedText":"Technology is the engine of sustainable progress, and at FTA, this conviction shapes the way we innovate, operate, and grow","namedEntities":{"people":[{"name":"Peter Hui Zhang","role":"Chairman and CEO"}],"products":[],"companies":[{"name":"Full Truck Alliance Co. Ltd.","ticker":"YMM"},{"name":"Piacente Financial Communications","relationship":"IR and media relations firm"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"The ESG report highlights the company's progress in sustainability and governance, but does not contain material financial or operational updates that would significantly impact the stock."},"tickerRelevance":{"others":[],"primary":"YMM"},"globalImportance":25,"audienceRelevance":35,"eventTypeSecondary":["regulatory"],"importanceComponents":{"tickerTier":"mid-cap","eventGravity":"ESG report","sectorWeight":"Industrials","householdBrandBoost":"moderate","marketCapAdjustment":"moderate"}},"event_type":"operations_update","event_type_secondary":["regulatory"],"sentiment":"neutral","material_impact_score":2,"narrative":"Full Truck Alliance Co. Ltd. (FTA) released its 2025 Environmental, Social and Governance (ESG) report, highlighting the company's commitment to sustainability and governance.\n\nFTA reduced its 3E rate (Empty Hauling, Empty Loads, and Empty Waiting) from 38.97% in 2020 to 34.88% in 2025, cumulatively reducing carbon emissions by approximately 149 million tons of CO₂ equivalent.\n\nThe company achieved a 100% complaint resolution rate and a 91.21% customer satisfaction rate following complaint handling, reflecting year-over-year improvement.\n\nFTA's internal employee satisfaction survey, covering 80% of its full-time workforce, achieved an average score of 4.49 out of 5, indicating a supportive and inclusive workplace.","key_figures":{"customDimensions":{"complaint_resolution_rate":"100%","carbon_emissions_reduction":"149 million tons of CO₂ equivalent","customer_satisfaction_rate":"91.21%","employee_satisfaction_score":"4.49 out of 5","empty_haul_distance_reduction":"13.25 km per order"}},"named_entities":{"people":[{"name":"Peter Hui Zhang","role":"Chairman and CEO"}],"products":[],"companies":[{"name":"Full Truck Alliance Co. Ltd.","ticker":"YMM"},{"name":"Piacente Financial Communications","relationship":"IR and media relations firm"}],"dollarAmounts":[]},"model_name":"Qwen/Qwen2.5-72B-Instruct-AWQ","prompt_hash":"sha256:a76fb3b19e8e8b7b","schema_hash":"sha256:8658c370b800cf3d","created_at":"2026-05-12T09:01:20.171Z","global_importance":25,"audience_relevance":35,"importance_components":{"tickerTier":"mid-cap","eventGravity":"ESG report","sectorWeight":"Industrials","householdBrandBoost":"moderate","marketCapAdjustment":"moderate"}},"durationMs":13123,"modelName":"george-droid-qwen-72b"}}