{"success":true,"data":{"pressRelease":{"id":"35103","rtpr_id":"nBw3l7bVa","ticker":"TDOC","exchange":"NYSE","all_tickers":["TDOC"],"title":"BetterHelp Joins Patient Safety Organization to Advance Quality and Safety Practices in Virtual Mental Health Care","author":"Business Wire","published_at":"2026-05-14T13:00:02.569Z","article_body":"BetterHelp Joins Patient Safety Organization to Advance Quality and Safety\nPractices in Virtual Mental Health Care\n\nNew partnership elevates care standards through new reporting, strengthening\norganization’s ability to identify risks, learn from data, and advance\nbetter outcomes\n\nBetterHelp\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.betterhelp.com%2F&esheet=54535975&newsitemid=20260514649860&lan=en-US&anchor=BetterHelp&index=1&md5=9ba76eb7e3e9addd229a7cfbfc44cd50)\n, the world’s largest online therapy platform, today announced its\npartnership with the Institute of Patient Safety and Quality of Virtual Care,\na component Patient Safety Organization (PSO) of Teladoc Health,\nBetterHelp’s parent company.\n\nFounded in 2019, The Institute of Patient Safety and Quality of Virtual Care\nis the first PSO dedicated to clinical quality and continuous improvement in\nvirtual care.\n\nFederally recognized PSOs create a structured, protected environment where\nhealthcare organizations can identify risks, analyze safety events, and share\ninsights to prevent future harm. To encourage continuous improvement,\nhealthcare providers receive certain legal protections so that the root causes\nof emerging issues can be identified and addressed quickly.\n\nBetterHelp’s participation builds on the company’s existing foundation of\nrigorous clinical standards and systems that monitor engagement signals and\nescalate potential concerns to licensed clinicians for structured review,\nenabling a level of safety and oversight that is difficult to achieve in\ntraditional settings.\n\n“This partnership builds on our ongoing investments in quality that help us\nadvance outcomes, improve matching, and expand access through insurance,”\nsaid Dr. Russell DuBois, Vice President of Clinical Quality, Operations and\nInnovation at BetterHelp. “With a network of more than 30,000 therapists on\nour platform, supporting millions of people around the world, and strong\noutcomes data, BetterHelp is in a unique position to contribute meaningful\nlearnings at scale, and translate those insights into improvements that\nstrengthen clinical quality, empower therapists, and elevate care delivery.”\n\nThrough its participation in the PSO, BetterHelp is enhancing its ability to:\n\n\n * Strengthen patient safety and care quality by identifying new trends,\nuncovering process gaps, and driving continuous improvement\n\n * Enable more candid, insights-driven learning to continuously improve care\ndelivery\n\n * Build a foundation for scalable, responsible growth, supporting broader\npartnerships across the healthcare ecosystem\n\nAs a PSO participant, BetterHelp will be able to review systematic patterns\nand safety evaluations in its clinical data. This will help to identify new\nopportunities to enhance the quality of care, improve outcomes, and support a\nmore responsive experience for both providers and patients.\n\n\"As virtual mental health continues to expand, participation from\norganizations like BetterHelp in The Institute of Patient Safety and Quality\nof Virtual Care advances a learning-driven system that benefits both patients\nand providers by improving the quality of patient care delivery,” said Peggy\nBinzer, Executive Director of the Alliance for Quality Improvement and Patient\nSafety.\n\nFor more information about BetterHelp, please visit: betterhelp.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fbetterhelp.com%2F&esheet=54535975&newsitemid=20260514649860&lan=en-US&anchor=betterhelp.com&index=2&md5=fe911f5491c07f080b436bdcb569efd4)\n.\n\nAbout BetterHelp\n\nBetterHelp was founded in 2013 to remove the traditional barriers to therapy\nand make mental health care more accessible to everyone. Today, it’s the\nworld’s largest online therapy platform providing professional, affordable,\nand tailored therapy in a convenient online format. BetterHelp’s network of\n30,000 licensed therapists globally has helped millions of people worldwide\ntake ownership of their mental health and work towards their personal goals.\nAs the unmet need for mental health services persists, BetterHelp is committed\nto expanding access to therapy globally.\n\nAbout Teladoc Health\n\nTeladoc Health (NYSE: TDOC) is the global leader in virtual care. The company\nis delivering and orchestrating care across patients, care providers,\nplatforms, and partners — transforming virtual care into a catalyst for how\nbetter health happens. Through our relationships with health plans, employers,\nproviders, health systems and consumers, we are enabling more access, driving\nbetter outcomes, extending provider capacity and lowering costs. Learn more at\nteladochealth.com.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260514649860/en/\n(https://www.businesswire.com/news/home/20260514649860/en/)\n\nPress Contact \n\npress@betterhelp.com (mailto:press@betterhelp.com)\n\n\nCopyright Business Wire 2026","article_body_html":"","raw_payload":{"data":{"id":"nBw3l7bVa","title":"BetterHelp Joins Patient Safety Organization to Advance Quality and Safety Practices in Virtual Mental Health Care","author":"Business Wire","ticker":"TDOC","created":"2026-05-14T13:00:02.569Z","tickers":["TDOC"],"exchange":"NYSE","article_body":"BetterHelp Joins Patient Safety Organization to Advance Quality and Safety\nPractices in Virtual Mental Health Care\n\nNew partnership elevates care standards through new reporting, strengthening\norganization’s ability to identify risks, learn from data, and advance\nbetter outcomes\n\nBetterHelp\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.betterhelp.com%2F&esheet=54535975&newsitemid=20260514649860&lan=en-US&anchor=BetterHelp&index=1&md5=9ba76eb7e3e9addd229a7cfbfc44cd50)\n, the world’s largest online therapy platform, today announced its\npartnership with the Institute of Patient Safety and Quality of Virtual Care,\na component Patient Safety Organization (PSO) of Teladoc Health,\nBetterHelp’s parent company.\n\nFounded in 2019, The Institute of Patient Safety and Quality of Virtual Care\nis the first PSO dedicated to clinical quality and continuous improvement in\nvirtual care.\n\nFederally recognized PSOs create a structured, protected environment where\nhealthcare organizations can identify risks, analyze safety events, and share\ninsights to prevent future harm. To encourage continuous improvement,\nhealthcare providers receive certain legal protections so that the root causes\nof emerging issues can be identified and addressed quickly.\n\nBetterHelp’s participation builds on the company’s existing foundation of\nrigorous clinical standards and systems that monitor engagement signals and\nescalate potential concerns to licensed clinicians for structured review,\nenabling a level of safety and oversight that is difficult to achieve in\ntraditional settings.\n\n“This partnership builds on our ongoing investments in quality that help us\nadvance outcomes, improve matching, and expand access through insurance,”\nsaid Dr. Russell DuBois, Vice President of Clinical Quality, Operations and\nInnovation at BetterHelp. “With a network of more than 30,000 therapists on\nour platform, supporting millions of people around the world, and strong\noutcomes data, BetterHelp is in a unique position to contribute meaningful\nlearnings at scale, and translate those insights into improvements that\nstrengthen clinical quality, empower therapists, and elevate care delivery.”\n\nThrough its participation in the PSO, BetterHelp is enhancing its ability to:\n\n\n * Strengthen patient safety and care quality by identifying new trends,\nuncovering process gaps, and driving continuous improvement\n\n * Enable more candid, insights-driven learning to continuously improve care\ndelivery\n\n * Build a foundation for scalable, responsible growth, supporting broader\npartnerships across the healthcare ecosystem\n\nAs a PSO participant, BetterHelp will be able to review systematic patterns\nand safety evaluations in its clinical data. This will help to identify new\nopportunities to enhance the quality of care, improve outcomes, and support a\nmore responsive experience for both providers and patients.\n\n\"As virtual mental health continues to expand, participation from\norganizations like BetterHelp in The Institute of Patient Safety and Quality\nof Virtual Care advances a learning-driven system that benefits both patients\nand providers by improving the quality of patient care delivery,” said Peggy\nBinzer, Executive Director of the Alliance for Quality Improvement and Patient\nSafety.\n\nFor more information about BetterHelp, please visit: betterhelp.com\n(https://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fbetterhelp.com%2F&esheet=54535975&newsitemid=20260514649860&lan=en-US&anchor=betterhelp.com&index=2&md5=fe911f5491c07f080b436bdcb569efd4)\n.\n\nAbout BetterHelp\n\nBetterHelp was founded in 2013 to remove the traditional barriers to therapy\nand make mental health care more accessible to everyone. Today, it’s the\nworld’s largest online therapy platform providing professional, affordable,\nand tailored therapy in a convenient online format. BetterHelp’s network of\n30,000 licensed therapists globally has helped millions of people worldwide\ntake ownership of their mental health and work towards their personal goals.\nAs the unmet need for mental health services persists, BetterHelp is committed\nto expanding access to therapy globally.\n\nAbout Teladoc Health\n\nTeladoc Health (NYSE: TDOC) is the global leader in virtual care. The company\nis delivering and orchestrating care across patients, care providers,\nplatforms, and partners — transforming virtual care into a catalyst for how\nbetter health happens. Through our relationships with health plans, employers,\nproviders, health systems and consumers, we are enabling more access, driving\nbetter outcomes, extending provider capacity and lowering costs. Learn more at\nteladochealth.com.\n\n\n\nView source version on businesswire.com:\nhttps://www.businesswire.com/news/home/20260514649860/en/\n(https://www.businesswire.com/news/home/20260514649860/en/)\n\nPress Contact \n\npress@betterhelp.com (mailto:press@betterhelp.com)\n\n\nCopyright Business Wire 2026"},"type":"article","timestamp":"2026-05-14T13:00:02.876853153Z","server_sent_at_ms":1778763602876},"received_at":"2026-05-14T13:00:02.977Z","source_url":"https://www.businesswire.com/news/home/20260514649860/en/"},"analysis":null,"durationMs":null,"modelName":null}}