{"success":true,"data":{"pressRelease":{"id":"82246","rtpr_id":"nACSGjGNQa","ticker":"CXDO","exchange":"NASDAQ","all_tickers":["CXDO"],"title":"Crexendo Rated #1 AI-Powered Business Communications Platform by Real Users in G2 Summer 2026 Reports","author":"ACCESSWIRE","published_at":"2026-07-07T13:00:01.793Z","article_body":"PHOENIX, AZ / ACCESS Newswire (https://www.accessnewswire.com/) / July 7, 2026\n/ Crexendo(®), Inc. (NASDAQ:CXDO), (\"Crexendo\" or the \"Company\"), an\naward-winning software technology company supporting over 7 million end-users,\nand a premier provider of cloud communication platform software and unified\ncommunications as a service (UCaaS) offerings, including voice, video, contact\ncenter, and managed IT services tailored to businesses of all sizes, today\nannounced that its AI-powered cloud communications platform has earned\nmultiple #1 rankings and awards in the G2 Summer 2026 Reports across VoIP,\nUCaaS, Contact Center, and Customer Communications Management. The company\nreceived #1 ratings for Generative AI and AI Text Generation, reinforcing its\ncontinued AI innovation leadership in cloud communications and intelligent\nbusiness solutions.\n\nG2.com, the leading business software review platform, provides buyers with\nreal-world insights based on verified customer reviews. Crexendo's continued\nrecognition reflects feedback from customers who rely on its AI-powered\nsolutions to communicate, collaborate, and support customers more effectively.\n\nCrexendo maintained long-standing leadership across key satisfaction and\nperformance categories, earning #1 rankings for Ease of Use and Ease of Doing\nBusiness With for the 19th consecutive quarter, Quality of Support and Best\nMeets Requirements for the 18th consecutive quarter, and Users Most Likely to\nRecommend for the 13th consecutive quarter.\n\nThese results highlight the strength of Crexendo's AI-enhanced cloud platform,\nwhich combines advanced communications capabilities, AI automation, simple\nadministration, reliable performance, and award-winning support. Crexendo also\nreceived #1 satisfaction ratings for key capabilities including Native VoIP,\nCCaaS Option, Voicemail to Email, Voicemail to SMS, Generative AI, and AI Text\nGeneration.\n\nCrexendo also received the Highest User Adoption award, underscoring the\ngrowth of its platform, which now exceeds 7 million users globally. The\ncompany maintained its 4.9 out of 5-star rating for the 17th consecutive\nquarter, further demonstrating sustained customer satisfaction.\n\nCrexendo was also recognized in G2's Momentum Grid Reports, receiving Momentum\nLeader awards for VoIP, UCaaS, Contact Center, and Customer Communications\nManagement, reflecting its expanding market presence, continued product\ninnovation, and momentum in the cloud communications marketplace.\n\n\"Crexendo's AI-powered platform reflects our commitment to delivering\nscalable, intelligent solutions that help organizations communicate and\noperate more effectively,\" said Jeff Korn. \"We are honored by this continued\nrecognition from G2, particularly because it is driven by reviews from real,\nverified Crexendo customers. Their feedback validates the strength of our\nplatform, the value of our AI-enhanced solutions, and the exceptional service\ndelivered by our award-winning support team. This recognition further\nreinforces Crexendo's leadership and innovation in cloud communications.\"\n\n\"At G2, our quarterly Market Report rankings are grounded in transparent data\nand verified reviews from real customers,\" said Godard Abel, co-founder and\nCEO, G2. \"Congratulations to Crexendo on its recognition in this season's\nreports-a reflection of the trust and satisfaction they've built with their\ncustomers.\"\n\nCrexendo's AI-powered platform continues to strengthen the company's position\nin the rapidly evolving cloud communications market. Through ongoing\ninvestment in AI-native software innovation, scalability, security, and\npartner enablement, Crexendo is advancing AI-enhanced solutions that help\nbusinesses communicate and collaborate more effectively. Its continued\nrecognition in G2's Summer Reports, based on reviews from real, verified\nCrexendo customers, further underscores the company's innovation, customer\nsatisfaction, and market leadership in AI-powered cloud communications.\n\nAbout Crexendo\nCrexendo, Inc. is an award-winning software technology company that is a\npremier provider of cloud communication platform and services, video\ncollaboration and managed IT services tailored to businesses of all sizes. Our\nsolutions currently support over seven million end users globally, through our\nextensive global network of over 245 cloud communication platform software\nsubscribers and our direct retail offering. For more information, please visit\nwww.crexendo.com.\n\nAbout G2\nG2 is the world's largest and most trusted data source for B2B software,\nhelping businesses reach their peak potential by enabling confident buying and\ngo-to-market decisions. Offering trusted data, authentic peer reviews, and\nreal-time market intelligence, the G2 ecosystem - which includes Capterra,\nSoftware Advice, and GetApp - serves more than 200 million annual buyers,\nrepresenting teams at every Fortune 500 company.\n\nAs buyers increasingly shift from traditional search to AI search platforms,\nG2 has become the most-cited B2B software source across those AI-first\nchannels where software discovery happens. Leading software and services\ncompanies like Salesforce, IBM, SAP, and Adobe also trust G2 to influence\ndiscovery, build brand credibility, reach in-market buyers, and accelerate\nrevenue growth.\n\nSafe Harbor Statement\nThis press release contains forward-looking statements. The Private Securities\nLitigation Reform Act of 1995 provides a \"safe harbor'' for such\nforward-looking statements. The words, \"believe,'' \"expect,'' \"anticipate,''\n\"estimate,\" \"will'' and other similar statements of expectation identify\nforward-looking statements. Specific forward-looking statements in this press\nrelease include information about Crexendo (i) believing the communications\nindustry is still in the early stages of a major transition toward AI-native\ncloud platforms; (ii) believing the NetSapiens platform was designed\nspecifically for that transition, enabling service providers and enterprises\nto unify collaboration, mobility, customer engagement, and AI within a single\nscalable environment; (iii) believing Crexendo is exceptionally well\npositioned to capitalize on the opportunities; (iv) continuing to expand its\nposition within the rapidly evolving cloud communications market through\nongoing investments in AI-native software innovation, platform scalability,\nsecurity, and partner enablement; (v) believing its software-centric operating\nmodel and growing global ecosystem position it to benefit from the continued\nshift to the cloud; (vi) believing this latest honor adds to a growing list of\nindustry recognitions for its innovation and market leadership, reinforcing\nthe its role in shaping the future of work through AI-powered cloud\ncommunications solutions.\n\nFor a more detailed discussion of risk factors that may affect Crexendo's\noperations and results, please refer to the company's Form 10-K for the year\nended December 31, 2025, and Form 10-Qs as filed with the SEC. These\nforward-looking statements speak only as of the date on which such statements\nare made, and the company undertakes no obligation to update such\nforward-looking statements, except as required by law.\n\nCrexendo Contact:\nDoug Gaylor\nPresident and Chief Operating Officer\ndgaylor@crexendo.com\n602-732-7990\n\nSOURCE: Crexendo, Inc.\nView the original press release\n(https://www.accessnewswire.com/newsroom/en/telecommunications/crexendo-rated-%231-ai-powered-business-communications-platform-by-real-users-in-g-1174894)\non ACCESS Newswire\n\n\nCopyright 2026 ACCESS Newswire. All Rights Reserved.","article_body_html":"","raw_payload":{"data":{"id":"nACSGjGNQa","title":"Crexendo Rated #1 AI-Powered Business Communications Platform by Real Users in G2 Summer 2026 Reports","author":"ACCESSWIRE","ticker":"CXDO","created":"2026-07-07T13:00:01.793Z","tickers":["CXDO"],"exchange":"NASDAQ","article_body":"PHOENIX, AZ / ACCESS Newswire (https://www.accessnewswire.com/) / July 7, 2026\n/ Crexendo(®), Inc. (NASDAQ:CXDO), (\"Crexendo\" or the \"Company\"), an\naward-winning software technology company supporting over 7 million end-users,\nand a premier provider of cloud communication platform software and unified\ncommunications as a service (UCaaS) offerings, including voice, video, contact\ncenter, and managed IT services tailored to businesses of all sizes, today\nannounced that its AI-powered cloud communications platform has earned\nmultiple #1 rankings and awards in the G2 Summer 2026 Reports across VoIP,\nUCaaS, Contact Center, and Customer Communications Management. The company\nreceived #1 ratings for Generative AI and AI Text Generation, reinforcing its\ncontinued AI innovation leadership in cloud communications and intelligent\nbusiness solutions.\n\nG2.com, the leading business software review platform, provides buyers with\nreal-world insights based on verified customer reviews. Crexendo's continued\nrecognition reflects feedback from customers who rely on its AI-powered\nsolutions to communicate, collaborate, and support customers more effectively.\n\nCrexendo maintained long-standing leadership across key satisfaction and\nperformance categories, earning #1 rankings for Ease of Use and Ease of Doing\nBusiness With for the 19th consecutive quarter, Quality of Support and Best\nMeets Requirements for the 18th consecutive quarter, and Users Most Likely to\nRecommend for the 13th consecutive quarter.\n\nThese results highlight the strength of Crexendo's AI-enhanced cloud platform,\nwhich combines advanced communications capabilities, AI automation, simple\nadministration, reliable performance, and award-winning support. Crexendo also\nreceived #1 satisfaction ratings for key capabilities including Native VoIP,\nCCaaS Option, Voicemail to Email, Voicemail to SMS, Generative AI, and AI Text\nGeneration.\n\nCrexendo also received the Highest User Adoption award, underscoring the\ngrowth of its platform, which now exceeds 7 million users globally. The\ncompany maintained its 4.9 out of 5-star rating for the 17th consecutive\nquarter, further demonstrating sustained customer satisfaction.\n\nCrexendo was also recognized in G2's Momentum Grid Reports, receiving Momentum\nLeader awards for VoIP, UCaaS, Contact Center, and Customer Communications\nManagement, reflecting its expanding market presence, continued product\ninnovation, and momentum in the cloud communications marketplace.\n\n\"Crexendo's AI-powered platform reflects our commitment to delivering\nscalable, intelligent solutions that help organizations communicate and\noperate more effectively,\" said Jeff Korn. \"We are honored by this continued\nrecognition from G2, particularly because it is driven by reviews from real,\nverified Crexendo customers. Their feedback validates the strength of our\nplatform, the value of our AI-enhanced solutions, and the exceptional service\ndelivered by our award-winning support team. This recognition further\nreinforces Crexendo's leadership and innovation in cloud communications.\"\n\n\"At G2, our quarterly Market Report rankings are grounded in transparent data\nand verified reviews from real customers,\" said Godard Abel, co-founder and\nCEO, G2. \"Congratulations to Crexendo on its recognition in this season's\nreports-a reflection of the trust and satisfaction they've built with their\ncustomers.\"\n\nCrexendo's AI-powered platform continues to strengthen the company's position\nin the rapidly evolving cloud communications market. Through ongoing\ninvestment in AI-native software innovation, scalability, security, and\npartner enablement, Crexendo is advancing AI-enhanced solutions that help\nbusinesses communicate and collaborate more effectively. Its continued\nrecognition in G2's Summer Reports, based on reviews from real, verified\nCrexendo customers, further underscores the company's innovation, customer\nsatisfaction, and market leadership in AI-powered cloud communications.\n\nAbout Crexendo\nCrexendo, Inc. is an award-winning software technology company that is a\npremier provider of cloud communication platform and services, video\ncollaboration and managed IT services tailored to businesses of all sizes. Our\nsolutions currently support over seven million end users globally, through our\nextensive global network of over 245 cloud communication platform software\nsubscribers and our direct retail offering. For more information, please visit\nwww.crexendo.com.\n\nAbout G2\nG2 is the world's largest and most trusted data source for B2B software,\nhelping businesses reach their peak potential by enabling confident buying and\ngo-to-market decisions. Offering trusted data, authentic peer reviews, and\nreal-time market intelligence, the G2 ecosystem - which includes Capterra,\nSoftware Advice, and GetApp - serves more than 200 million annual buyers,\nrepresenting teams at every Fortune 500 company.\n\nAs buyers increasingly shift from traditional search to AI search platforms,\nG2 has become the most-cited B2B software source across those AI-first\nchannels where software discovery happens. Leading software and services\ncompanies like Salesforce, IBM, SAP, and Adobe also trust G2 to influence\ndiscovery, build brand credibility, reach in-market buyers, and accelerate\nrevenue growth.\n\nSafe Harbor Statement\nThis press release contains forward-looking statements. The Private Securities\nLitigation Reform Act of 1995 provides a \"safe harbor'' for such\nforward-looking statements. The words, \"believe,'' \"expect,'' \"anticipate,''\n\"estimate,\" \"will'' and other similar statements of expectation identify\nforward-looking statements. Specific forward-looking statements in this press\nrelease include information about Crexendo (i) believing the communications\nindustry is still in the early stages of a major transition toward AI-native\ncloud platforms; (ii) believing the NetSapiens platform was designed\nspecifically for that transition, enabling service providers and enterprises\nto unify collaboration, mobility, customer engagement, and AI within a single\nscalable environment; (iii) believing Crexendo is exceptionally well\npositioned to capitalize on the opportunities; (iv) continuing to expand its\nposition within the rapidly evolving cloud communications market through\nongoing investments in AI-native software innovation, platform scalability,\nsecurity, and partner enablement; (v) believing its software-centric operating\nmodel and growing global ecosystem position it to benefit from the continued\nshift to the cloud; (vi) believing this latest honor adds to a growing list of\nindustry recognitions for its innovation and market leadership, reinforcing\nthe its role in shaping the future of work through AI-powered cloud\ncommunications solutions.\n\nFor a more detailed discussion of risk factors that may affect Crexendo's\noperations and results, please refer to the company's Form 10-K for the year\nended December 31, 2025, and Form 10-Qs as filed with the SEC. These\nforward-looking statements speak only as of the date on which such statements\nare made, and the company undertakes no obligation to update such\nforward-looking statements, except as required by law.\n\nCrexendo Contact:\nDoug Gaylor\nPresident and Chief Operating Officer\ndgaylor@crexendo.com\n602-732-7990\n\nSOURCE: Crexendo, Inc.\nView the original press release\n(https://www.accessnewswire.com/newsroom/en/telecommunications/crexendo-rated-%231-ai-powered-business-communications-platform-by-real-users-in-g-1174894)\non ACCESS Newswire\n\n\nCopyright 2026 ACCESS Newswire. All Rights Reserved."},"type":"article","timestamp":"2026-07-07T13:00:01.967810625Z","server_sent_at_ms":1783429201967},"received_at":"2026-07-07T13:00:02.034Z","source_url":"https://www.accessnewswire.com/newsroom/en/telecommunications/crexendo-rated-%231-ai-powered-business-communications-platform-by-real-users-in-g-1174894"},"analysis":{"id":"71332","press_release_id":"82246","analysis_json":{"industry":{"label":"Software","sector":"Information Technology"},"redFlags":[],"eventType":"operations_update","narrative":"Crexendo's AI-powered cloud communications platform secured multiple #1 rankings in the G2 Summer 2026 Reports across categories including VoIP, UCaaS, Contact Center, and Generative AI.\n\nThe company reported supporting over 7 million end-users globally through 245 subscribers and maintained a 4.9 out of 5-star rating for the 17th consecutive quarter.\n\nManagement emphasized that the recognition validates the platform's AI innovation and the quality of support delivered to customers.","sentiment":"bullish","agentHooks":{"shouldPost":false,"suggestedAngle":"G2 awards highlight Crexendo's AI momentum and user retention, though financial impact is immaterial."},"keyFigures":{"customDimensions":{"end_users":7000000,"g2_rating":4.9,"subscribers":245,"streak_4.9_star_quarters":17,"streak_ease_of_use_quarters":19,"streak_quality_of_support_quarters":18,"streak_likely_to_recommend_quarters":13}},"quotedText":"We are honored by this continued recognition from G2, particularly because it is driven by reviews from real, verified Crexendo customers.","namedEntities":{"people":[{"name":"Jeff Korn"},{"name":"Godard Abel","role":"Co-founder and CEO"},{"name":"Doug Gaylor","role":"President and Chief Operating Officer"}],"products":["AI-powered cloud communications platform","UCaaS","VoIP","Contact Center","Customer Communications Management"],"companies":[{"name":"Crexendo","ticker":"CXDO"},{"name":"G2","relationship":"review platform"}],"dollarAmounts":[]},"materialImpact":{"score":2,"reasoning":"The announcement details third-party recognition and user metrics (awards, rankings, user counts) but includes no financial guidance, revenue figures, or material corporate actions. While positive for branding, it is a routine marketing milestone."},"tickerRelevance":{"others":[],"primary":"CXDO"},"globalImportance":10,"audienceRelevance":10,"eventTypeSecondary":[],"importanceComponents":{"tickerTier":"small-cap","eventGravity":"award_recognition"}},"event_type":"operations_update","event_type_secondary":null,"sentiment":"bullish","material_impact_score":2,"narrative":"Crexendo's AI-powered cloud communications platform secured multiple #1 rankings in the G2 Summer 2026 Reports across categories including VoIP, UCaaS, Contact Center, and Generative AI.\n\nThe company reported supporting over 7 million end-users globally through 245 subscribers and maintained a 4.9 out of 5-star rating for the 17th consecutive quarter.\n\nManagement emphasized that the recognition validates the platform's AI innovation and the quality of support delivered to customers.","key_figures":{"customDimensions":{"end_users":7000000,"g2_rating":4.9,"subscribers":245,"streak_4.9_star_quarters":17,"streak_ease_of_use_quarters":19,"streak_quality_of_support_quarters":18,"streak_likely_to_recommend_quarters":13}},"named_entities":{"people":[{"name":"Jeff Korn"},{"name":"Godard Abel","role":"Co-founder and CEO"},{"name":"Doug Gaylor","role":"President and Chief Operating Officer"}],"products":["AI-powered cloud communications platform","UCaaS","VoIP","Contact Center","Customer Communications Management"],"companies":[{"name":"Crexendo","ticker":"CXDO"},{"name":"G2","relationship":"review platform"}],"dollarAmounts":[]},"model_name":"qwen3_6_27b_awq","prompt_hash":"sha256:727b4b9429a443af","schema_hash":"sha256:05005c02d9cffac9","created_at":"2026-07-07T17:04:41.196Z","global_importance":10,"audience_relevance":10,"importance_components":{"tickerTier":"small-cap","eventGravity":"award_recognition"}},"durationMs":117514,"modelName":"george-droid-qwen-72b"}}